Vacancy: Data Entry / Receptionist (Wote,
Garissa, Nakuru)
Duties & Responsibilities:
Duties & Responsibilities:
- Receiving ,attending and directing visitors
- Handling customer complaints and address them
as required
- Writing reports and analyzing customer service
- Prepares source data for computer entry by
compiling and sorting information; establishing entry priorities.
- Processes customer and account source
documents by reviewing data for deficiencies; resolving discrepancies by
using standard procedures or returning incomplete documents to the team
leader for resolution.
- Enters customer and account data by inputting
alphabetic and numeric information on keyboard or optical scanner
according to screen format.
- Maintains data entry requirements by following
data program techniques and procedures.
- Verifies entered customer and account data by
reviewing, correcting, deleting, or reentering data; combining data from
both systems when account information is incomplete; purging files to
eliminate duplication of data.
- Tests customer and account system changes and
upgrades by inputting new data; reviewing output.
- Secures information by completing data base
backups.
- Maintains operations by following policies and
procedures; reporting needed changes.
- Maintains customer confidence and protects
operations by keeping information confidential.
- Contributes to team effort by accomplishing
related results as needed.
- Ensuring an updated list of the scheme members
is available
Requirements: Skills and
Qualifications
- Must be computer literate
- Atleast a certificate in a relevant field
- Good communication skills
Other relevant skills: Organization, Typing, Data Entry Skills, Attention
to Detail, Confidentiality, Thoroughness, Decision Making, Independence,
Analyzing Information, Results Driven, Energy Level.
1-2 years working experience.
Must be a resident of the preferred location
Monthly Salary: Kshs 12,698.00 (Gross)
Aged between - 21-26 yrs
How to Apply:
Send a updated CV to hr@asteriskkenya.com.
Quote the position applied for and
preferred location as the subject.
Only shortlisted candidates will be
contacted for interview.