Job
Title: Moderator
Intern
Function
/ Department: PigiaMe
Operations
Reporting
to: Senior
Moderator
Deputy
in case of absence: Moderator
Job Purpose Statement: The
Moderator reviews incoming user listings and is key in maintaining PigiaMe’s
quality standards.
Through
Customer Care and Category Management, the Moderator ensures the best
classifieds user experience
Targets
and Responsibilities
- Review
incoming listings and ensure that these meet PigiaMe’s and quality
guidelines
- Maintain
a clean database by analyzing user account and draft ad database. If
necessary, follow up with user education guidelines on how to post a
successful listing
- Category
Management: Analyze supply and demand of specified categories via internal
category KPI reporting and work with Sales/Marketing teams to steer
towards a healthy supply and demand balance and respectively a high level
of user engagement
- Troubleshoot
Site Functionality - Test Scripts and new feature testing and
implementation
- Prepare
content for the PigiaMe magazine
- Daily
and weekly reporting, allowing to understand and adequately manage user
behavior and impact of marketing campaigns
- Ad
hoc management tests and analysis
Skills and Attributes
- Ability
to analyze data and deduct meaningful information
- Strong
and proven attention to detail
- Excellent
Microsoft office skills particularly in excel
- Ability
to effectively work independently on multiple tasks and prioritize
accordingly
- Good
interpersonal skills and willingness to actively contribute to the team's
success
Key Relationships
- Senior
Moderator
- Product
Manager
- Head
of Classifieds
- PigiaMe
Employees
Requirements:
- Bachelors
Degree
- Good
computer efficiency
Send resume to reruit@ringier.co.ke by 6th October 2015
Only
shortlisted candidates will be contacted
