Introduction
About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is
the global leader of "pay-as-you-go" energy for off-grid
customers.
The success of M-KOPA (M= mobile,
KOPA= to borrow) stems from making solar products affordable to low-income
households on a pay-per-use installment plan.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for Kshs 40, or
less than the price of traditional kerosene lighting.
After one year of payments customers
own their solar systems outright and can upgrade to more power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.
This connected design means that
M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per
day) via the company's proprietary cloud platform, M-KOPAnet.
As of January 2015 M-KOPA employs over 500 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
M-KOPA is seeking:
Position Title: Business Intelligence Analyst
Location: Nairobi,
Kenya
Position Start: As
soon as possible
Reporting to: Head of Business Intelligence Systems
Overall Purpose: Collecting and analyzing business requirements for
the M-KOPA BI Platform and as acting as a liaison between business users and
the BI development team.
Role Profile
Key Accountabilities
- Defines and documents business functions and
processes.
- Consults with business users to identify,
define and document business needs and objectives, current operational
procedures, problems, input and output requirements.
- Acts as a liaison between developers and
end-users in the analysis, design, configuration, and testing to ensure
optimal operational performance.
- Engaging business users and the technology
team in order to prioritize requests
- Analyzes the feasibility of, and develops
requirements for, new systems and enhancements to existing systems;
ensures the system design fits the needs of the users.
- Tracks and fully documents changes for
functional and business specifications; writes detailed universally
understood procedures for permanent records and for use in training.
- Identifies opportunities for improving
business; assists in the preparation of proposals to develop new systems
and/or operational changes.
- Conducts change impact analysis to assess the
potential implications of changes and documents court business rules,
functions and requirements.
- Participates in user acceptance testing and
testing of new system functionality
- Developing user documentation and training
manuals as required
Incumbent Requirements
Education:
- Bachelor’s degree /relevant credentials in
technology, science, engineering, or electronics.
Experience, Knowledge & Skills:
- Required: Demonstrable SQL experience
(preferably SQL Server)
- Required: Should have at least 3 years of
experience working in a similar role
- Required: Advanced Excel knowledge
- Required: Ability to engage with and present
to senior management
- Experience in Agile methodology will be a big
plus
- Strong analytical and problem solving skills
with keen attention to detail
- Experience in the development and implementation
of standards, procedures and guidelines to support operational processes
- Self-motivated with the ability to prioritize,
meet deadlines, and manage own time with changing priorities in an agile
environment
- A results oriented individual who thrives
working in a fast paced environment
- Excellent interpersonal skills with a
willingness to go the extra mile to assist other team members
Remuneration: Competitive package covering a monthly salary,
performance bonus and medical benefits reflective of the candidate’s experience
and skills.
To Apply
To apply, send an updated detailed
copy of your CV and a cover letter expressing why you feel you would be an
excellent candidate for the role to careers@m-kopa.com with the subject EV-BI
Analyst-2041
Position Title: Telesales Team Representatives
Location: Nairobi
HQ
Position Start: ASAP
Contract: An initial 6 month contract leading to a full term
employment depending on individual performance.
Role Profile
Telesales Team Representatives
Responsibilities
- Telesales of M-KOPA Product portfolio
- Excellent communication and representation of
M-KOPA company values
- Achieve and Surpass sales targets
- Handling customer queries and escalating to
Customer Care team
- Excellent and diligent record keeping
The Person
- MUST be a driven individual who works to
achieve and surpass targets
- Is an excellent communicator and sales person
- MUST be computer literate and exposed to
Microsoft Office (Email, Word and Excel)
- Passionate about Sales and Customer Care
- Experience working with MSOffice
- Fluent in written and spoken English and
Swahili
- Able to work well under pressure and under
minimum supervision
- An excellent communicator
- A team player
- Must be time flexible and able to work in a
shift clock system including Public holidays and Weekends
- Exposure to Customer Care, Dealer Care or Call
Centre experience and CRM systems is a plus
Remuneration: Ksh 20,000 Gross + Commissions (On a per sale
Basis) plus medical benefits after the 6 month period.
To Apply
To Apply
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-TELESALES-2040.
Position Title: Senior System Engineer
Location: Nairobi,
Kenya
Position Start: ASAP
Reporting to: Head of Technology Operations
Overall Purpose: Responsible for the overall design, building,
deployment and maintenance of M-KOPA’s platform infrastructure.
Role Profile
Key Accountabilities
Key Accountabilities
- Responsible for network and application
security
- Responsible for ensuring our servers and
applications have 99.999% uptime
- Resolve server or application related support
issues
Incumbent Requirements
Education:
- Bachelor’s degree in a related field.
Experience:
- Great in design, building, deploying and
managing virtual servers using VMWare or Hyper-V
- Experience working with cloud service
providers such as Windows Azure or Amazon Web Services
- Team leadership skills, assigning tasks to
junior engineers as well as following on tasks to completion
- Project management skills
- Ability to assess, plan and build on capacity
- Demonstrated Windows Server Administration
skills
- Demonstrated SQL Server Database
Administration skills
- Experience working with monitoring tools such
as PRTG or System Center 2012
- At least 4 years’ working experience in a
similar role
- Solid understanding of network protocols and
services
- Experience dealing with server security issues
- Solid programming background in .NET
- Deploying software using automated tools
- Ability to effectively communicate and work
closely with M-KOPA staff to determine needs and assist with system
requirements
- Review all backups and periodically check the
validity of the same by running trial restorations on tests servers
- Scripting in Windows environment using
PowerShell
- Training and documentation of all systems
- Attend to escalated support tickets on our
service desk system
- Excellent verbal and written communication
skills
Knowledge / Skills: Windows Server 2012, SQL Server 2012, scripting
Beneficial:
- Microsoft SQL DBA Certification will be
considered a plus
- CCNA certification will be considered a plus
- MCSE certification will be considered a plus
- Linux Server Administration skills will be
considered a plus
- ITIL certification will be an added advantage
Remuneration: A generous and competitive remuneration package
will be offered to the successful candidate/s.
To Apply
To Apply
To apply, send an updated detailed
copy of your CV and a cover letter expressing why you feel you would be an
excellent candidate for the role to careers@m-kopa.com with the subject
EV-SnrSE-2042
Position Title: System Engineer
Location: Nairobi,
Kenya
Position Start: ASAP
Reporting to: Head of Technology Operations
Overall Purpose: Responsible for the building, deployment and maintenance of M-KOPA’s servers.
Overall Purpose: Responsible for the building, deployment and maintenance of M-KOPA’s servers.
Role Profile
Key Accountabilities
- Responsible for network and application
security
- Responsible for ensuring our servers and
applications have 99.999% uptime
- Resolve server or application related support
issues
Incumbent Requirements
Education: Bachelor’s degree in a related field.
Experience:
Experience:
- Experience building, deploying and managing
virtual servers
- Demonstrated Windows Server Administration
skills
- Demonstrated SQL Server Database
Administration skills
- Knowledge working with monitoring tools such
as PRTG
- At least 2 year experience in performing in a
similar role
- Solid understanding of network protocols and
services
- Experience dealing with server security issues
- Experience working with cloud service
providers such as Windows Azure or Amazon Web Services would be an added
advantage
- Ability to effectively communicate and work
closely with M-KOPA staff to determine needs and assist with system
requirements
- Review all backups and periodically check the
validity of the same by running trial restorations on tests servers
- Training and documentation of all systems
- Attend to support tickets on our service desk
system
- Excellent verbal and written communication
skills
Knowledge / Skills: Windows Server 2012, SQL Server 2012, scripting with
PowerShell
Beneficial:
- CCNA certification will be considered a plus
- MCSE certification will be considered a plus
- Linux Server Administration skills will be
considered a plus
- Scripting skills will be considered a plus
Remuneration: A generous and competitive remuneration package
will be offered to the successful candidate/s.
To Apply
To Apply
To apply, send an updated detailed
copy of your CV and a cover letter expressing why you feel you would be an
excellent candidate for the role to careers@m-kopa.com with the subject
EV-SE-2043
Position Title: Device Network Support Engineer
Location: Nairobi, Kenya
Position Start: Immediate
Reporting to: Head of Engineering
Overall Purpose: M-KOPA Kenya Limited seeks a skilled Device Network
Support Engineer whose main role will be taking up device network related
issues / escalations and following up with relevant parties (Safaricom and
Eseye) for resolution.
Role Profile
Key Accountabilities
- Provision of technical assistance to Dev Ops
on issues brought through customer care team in relation to device
network.
- Assist in device communication validation
through SIM testing/Profile changes/Network validation.
- Assist in predictive analysis through device
use and communication data gathered.
- Coordinating activities involving network from
Eseye/Safaricom(SIM testing,GSM traces,Network coverage analysis).
Incumbent Requirements
Education: Bachelor’s degree /relevant credentials in
technology, science, engineering, or electronics.
Experience: Adequate understanding of M to M communication and the integration of the same into embedded systems
Knowledge / skills:
Experience: Adequate understanding of M to M communication and the integration of the same into embedded systems
Knowledge / skills:
- Experience with MySQL/SQL
- Knowledge of hardware (embedded hardware) and
firmware interaction
- Knowledge of GSM and mobile telecom
interaction
- Good troubleshooting skills and problem
solving.
Remuneration: Competitive covering a monthly salary, performance
bonus and medical benefits reflective of the candidate’s experience and skills.
To Apply
To apply, send an updated detailed
copy of your CV and a cover letter expressing why you feel you would be an
excellent candidate for the role to careers@m-kopa.com with the subject
ENG-DNSE-2038
Deadline for applications 5pm on Friday 16th October, 2015.
Please Note: Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview.
Therefore, if you have not heard from
M-KOPA within 4 weeks of the date of the deadline your application, you should
assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.