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Call Centre Representative Job in Kenya

Call Centre Representative 

Job Description:
  • The ability to solve problems of all type of customers.
  • Ready and able to listen to all aspects of the customer’s concerns
  • Direct the customer to the correct solution as the problem warrants.
  • Performs a variety of tasks.
  • Typically reports to the supervisor.
Education and Experience
  • Graduate or equivalent
  • Proficient in relevant computer applications and call center systems
  • Good typing skills
  • Good Personality
  • Required language skills

Key Competencies
  • Communication skills
  • Persuasiveness
  • Problem solving
  • Adaptability
  • Tenacious
  • Stress tolerance
  • High energy level
Interested candidates who adequately possess the stated qualifications and skills should apply by sending their updated CV only to

Please state your current/previous and expected salary on your CV.

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