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Field Office Manager Job in Kenya

International Rescue Committee (IRC)

Field Office Manager
Sector: Governance & Rights

Location: Kenya

Employee Type: Regular

Employee Category: Full Time

 The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. 

Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. 

At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The International Rescue Committee (IRC) was established in Kenya in 1992, and has been providing lifesaving services to vulnerable populations in Kenya up to date.

 IRC operates in North rift region in the vast Turkana County, North Eastern region in Hagadera of Dadaab Sub-county of Garissa County and in Urban of Nairobi capital.  

IRC implements programs in the areas of comprehensive primary health care, nutrition, protection, peace building, water sanitation and hygiene (WASH), HIV/AIDS prevention, response to gender based violence, disaster reduction, livelihoods and governance. 

Currently, the IRC operates relief services in two refugee camps in Kenya, Hagadera in Dadaab and Kakuma refugee camp in Turkana west Sub County in northern Kenya.  

Besides providing services in the refugee camp, The IRC also supports local communities in Turkana and Garissa Counties, as well as in Kenya’s capital Nairobi for Urban Programme with commitment to service provision.

Summary of Responsibilities:
 As part of the Country Operations functions, the Field Office Manager assists with the day-to-day office administration of the Urban Programme.  

The incumbent is part of a team that contributes to the delivery of support services that will include, staff safety and security, human resources, supply chain operations and supporting resource mobilization efforts in Kenya. 

Major Responsibilities

  • Provides assistance to the Protection Manager and the Senior Management Team as required or as requested.
  • Ensures policies and procedures are in compliance with applicable IRC, funding source and government policies, procedures and requirements.
Ensures Urban Programme
  • Promptly informs to the Deputy Director of Operations (DDO) on any areas of concern or potential or suspected violations.
  • Field Office Manager effectively communicates all relevant compliance issues during program design / development and Grant Opening & Closing Meetings, or as encountered.
  • With support from the Security Manager, monitor the security situation and development in IRC operational areas with implications for staff safety and for program implementation;
  • Maintain Health and Safety standards in by carrying out regular inspection of the office updating warning notices and up-dating first aid kits with the support of the Security Manager
Human Resources / Administration
  • Directly manage, supervise and mentor the Finance Assistant and Supply Chain staff of the Urban Program
  • Ensure that all performance evaluations for all staff are conducted on time, and review all evaluations to ensure quality and consistency;
  • Support in identifying training needs for urban program staff and make appropriate recommendations to the DDP, DDO and the CD;
  • Ensure that administrative matters of the field office are carried out in accordance with IRC HR and administration policies;
  • Ensure that all IRC staff at the Field level comply with the IRC Code of Conduct/IRC WAY and other relevant policies pertaining to staff conduct.
Supply Chain
  • In collaboration with NBI HQ, oversee the carrying out of supply chain operations by Urban SC staff, including procurement (both local and through Nairobi HQ Office), stock management, asset management, vehicle operations, equipment maintenance and repair (including communications and computer equipment);
  • Coordinates all transport and travel arrangements for the Urban Programme in collaboration with NBI HQ Supply Chain team.
  • Ensure compliance with IRC and donor Supply Chain policies at all times.
  • Support and ensure accurate staff movement planning at all times
  • Oversee the financial management of field office operations by the Urban program staff, including cash management, issuing and tracking advances, ensuring complete and correct use of all finance forms; timely notice to Nairobi of cash transfer/petty cash needs;
  • Ensure compliance with IRC and donor finance policies at all times;
Representation / Communications
  • Represent IRC in external engagements with GoK, UN-Agencies, IRC Partners, other NGOs and key stakeholders;
  • Coordinate IRC program activities with relevant officials and other humanitarian agencies;
  • Assist in the preparation of regular reports to keep partners and stakeholders informed of IRC’s activities;
  • Performs other administrative or office duties or projects as required or as assigned.
Required Qualifications, Experience & Competencies:
  • Bachelors Degree in Business Administration or related field of study.
  • 5 years experience in administration and management as an Office Manager or similar position, three years of which must have been spent working with an international NGO.
Skill and Abilities
  • Excellent organizational and analytical skills;
  • Ability to write narrative and analytical spread sheet reports
  • Proven computer literacy in MS-Word, MS-Excel MS-Access or related programs required
  • Ability to plan, prioritize, coordinate and perform multiple tasks simultaneously
  • Ability to work under pressure and to meet deadlines
  • Spoken and written fluency in English and Kiswahili desired
  • Willingness to put in extra hours in emergencies
  • Willingness to travel to the field
  • Systems oriented individual
  • Good team player
How to Apply

CLICK HERE to apply online

Kenyan nationals are encouraged to apply.

International allowances are not available for this position. 

Salary and employee benefits are compliant to the Kenyan NGO Sector. 

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer.
IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Disclaimer: Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes. In the event that you receive any request  for payment of any sort, please get in touch with us on Tel: +(254-020) 2727730, Email: or report to the nearest police.

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