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Career Opportunities in mHealth Kenya

mHealth Kenya is a limited liability company that brings together a team of experts with a diversity of knowledge and experience, and a deep understanding of ICT for Health.  

mHealth Kenya’s  purpose is to bridge communication gaps among remote healthcare facilities, community workers, and central government headquarters to improve care and treatment. 

mHealth Kenya endeavors to explore numerous applications of mobile health (mHealth) technology, such as increasing direct patient care, rapid lab results communication, worker training, and drug supply-level management. 

Over the last several years, mHealth Kenya has risen to be at the forefront of facilitating improved public health through use of mobile technologies.
mHealth Kenya in collaboration with the Kenyan Ministry of Health and CDC Kenya have identified a number of priority areas to help bridge the gap within the Kenyan Ministry of Health systems. 

The “Phones for Health” program, which focuses on the utilization of mobile solutions within the public health sector to improve access and enhance efficiencies within selected HIV/AIDS health care services has been implemented from 2009 to 2015. 

There is an urgent need to conduct an evaluation the “Phones for Health” program to assess how these mHealth solutions impacted the respective program areas in an effort to inform future program decision making related to resource allocation and strategic planning. 

This has therefore presented an opportunity for a 6 month consultancy for the following roles:
Data Management Consultant 
(6-month consultancy)
The data management consultant will provide technical leadership and oversight to the design and implementation of M&E framework and data collection systems to monitor this project’s performance against established goals, objectives, and milestones and to ensure compliance with partner organization protocols and mHealth Kenya’s organizational policies. 

The consultant will be required to develop and maintain critical relationships with in-country stakeholders including officers of Ministry of Health, donors, and implementing partners. Where necessary, represent mHealth Kenya in forums and meetings. 

The position will also serves a liaison to our donors’ monitoring and evaluation departments to ensure timely and adequate support.

Key Responsibilities
·                     The position will be part of the M&E team that will provide overall technical guidance and leadership on the design and implementation of the project monitoring and evaluation system.
·                     Develop an M&E Plan and performance monitoring plan covering activities to compile, analyze and present data for reporting on program progress and outcomes. Establish baseline for indicators in the M&E plan using existing data sources and conducting special studies
·                     Develop suitable dissemination materials for sharing project related results.
·                     Support operationalization of the M&E Plan by developing and managing an M&E system to serve as a repository of all projects related M&E data.
·                     Maintain and update the M&E system on an ongoing basis and generate needed reports to meet donor and other stakeholder requirements.
·                     Lead implementation of facility assessments, establish, oversee data verification, cleaning and entry procedures as per standard donor M&E practices and consolidate lessons learned and make suitable recommendations for future assessments,
·                     Oversee data collection and monitoring activities at the target regions of the project.
·                     Lead technical assistance to strengthen the government health information systems in capturing relevant data.
·                     Provide technical assistance to MOH and regional health offices for monitoring and improvement of program activities.
·                     As a member of the in-country project management team, participate in discussions for design and implementation of project activities.
·                     Develop and maintain relationships with key stakeholders such as MOH, implementing partners, academic institutions, and donors in the area of monitoring and evaluation.
·                     Manage in-country communication with the third party evaluator of the project to ensure coordination and active exchange of data and learnings.
Required Skills
·                     Demonstrate understanding of a range of applied research and monitoring and evaluation approaches including health information and data management systems.
·                     Proven ability to motivate and mentor staff and create a positive team environment.
·                     Effective communication and problem solving skills, the capacity to analyse data, monitor progress, and recommend necessary recourse for maximizing program progress and impact.
·                     Ability to manage data collection at various levels to ensure accuracy, clarity, interpretation and presentation of data.
·                     Strong quantitative and analytical skills and the ability to communicate technical information clearly and effectively to both technical and non-technical colleagues.
·                     Thorough knowledge of HIV, key populations, maternal and child health issues in Kenya including solid knowledge of key indicators related to institutional capacity building in data quality and use.
·                     Knowledge and experience of MOH health information systems will be preferred.
·                     Ability to facilitate results oriented discussions with stakeholders and collaborate with cross-functional teams.
Required Experience
·                     At least Master's degree in Public Health, Social Sciences, Statistics or any relevant discipline.
·                     Minimum of 5 years' experience and demonstrated skills in monitoring and evaluation of health and related programs.
·                     At least 3 years M&E experience with donor-funded projects is required.
·                     Experience in successfully managing and implementing the monitoring and evaluation of health programs in Kenya.
·                     Experience in providing technical assistance and conducting capacity building activities in relation to monitoring and evaluation.
·                     Experience in managing and supervising a monitoring and evaluation team of data collectors and program officers preferred.

Monitoring and Evaluation Consultant 
(6-month consultancy)
This position shall involve leading the design and implementation of program evaluation for the specific project under this consultancy. 

The position shall require expertise in designing evaluation plans and coordinating the implementation of those studies, as well as providing consultation in design, instrument and procedure development, data analysis and interpretation, report development, and dissemination. 

The incumbent will develop evaluation protocols; carry out data collection, analysis, and management and quality assurance activities related to the evaluation study. 

The consultant shall also acts as a liaison officer between community partnerships, public and private agencies, and mHealth Kenya 

Key Responsibilities
Evaluation Development and Study Design: 
·                     Lead the design and conceptualization of evaluation projects. 
·                     Develop logical models, evaluation plans, study designs and methodologies, procedure and instrument development, sampling plans and protocols, and data analyses plans. 
·                     Develop and refine evaluation protocols for review and approval prior to the implementation of the evaluation. This position will be essential in providing evidence for scale up of the projects. 
·                     The incumbent shall participates in project development activities, including the identification, conceptualization, writing and production of proposals, preparation of work plans, reading and reviewing literature and materials, assembling plans and models for new technical assistance and evaluation activities, and seeking opportunities for project development and additional project funding. 
·                     Support Program Director in reviewing evaluation plans, tools, and reports to ensure quality and validity.
Evaluation Implementation, Data Analysis, and Reporting:  
·                     Provide technical assistance on evaluation design and methodology, data collection, data analysis, and reporting to mHealth Kenya staff and directly to stakeholders when necessary. 
·                     Oversee data gathering and management, including data collection design and management procedures, instrument development, and the implementation of data collection processes. 
·                     Conduct qualitative, descriptive, inferential and multivariate statistical analyses using SAS, STATA, R, SPSS, Access and other statistical software when necessary. 
·                     Coordinate and prepare project related reports, presentations, and other written materials for dissemination. 
·                     A position to develop resource and educational materials, planning and process guidance, policy and research updates, or other information to support programs and client activities.
Project Management: 
·                     Develop, plan, and coordinate evaluation project activities. 
·                     Assess project needs and develop project action plans and timelines. 
·                     Identify and prioritize project tasks. 
·                     Coordinate project tasks with project team members. 
·                     Monitor task status and participate in proactive planning to maintain project schedules. 
·                     Coordinate and participate in the development of all National, CDC and PEPFAR project reporting requirements, such as IRB paperwork, project quarterly reports, and annual reports, final and special reports. 
·                     Lead team meetings, and receive project updates on the completion status of tasks, ongoing activities, and project issues from project staff. 
·                     Support the development of team members and provide mentorship and guidance as needed. 
·                     Ensure careful review of all products.
·                     Correspond with clients and subcontractors, funding agencies, and project partners on an ongoing basis. 
·                     Monitor projects' financial status and timelines. 
·                     Remain current on literature in key areas, to be identified in collaboration with Program Director. 
·                     Periodic travels both within and outside of Nairobi are needed. 
·                     Presents project results and coordinate project meetings as needed.
·                     Maintains a positive, strong, credible, professional interpersonal relationship with all parties of and represents the best interest of mHealth Kenya at all times
Qualifications / Requirements:
·                     Master’s degree in Public Health; evaluation, epidemiology, measurement, biostatistics and research; or other relevant social science discipline.
·                     Concentration or specialization in program evaluation, or research methods preferred.
·                     Demonstrated professional experience and leading role in project evaluations as applied in community settings.
·                     Minimum of three years of experience conducting relevant evaluation and/or research projects (including involvement in the methodological design, project management, data collection and management, statistical analysis, report writing, and dissemination activities of the project).
·                     Experience in engaging stakeholders in evaluation practice using community-based participatory research/evaluation approach, working with large datasets and/or in a USG supported program preferred and writing USG evaluation protocols will be an added advantage.
Important Skills and Characteristics
·                     Advanced computer skills are required, to include: experience and expertise in the use of MS Word, MS Excel, Statistical analysis software (SPSS, STATA, R, SAS), database (MS Access), and graphical presentations (MS PowerPoint). 
·                     Ability to assess and reprioritize project needs on an ongoing basis.
·                     Strong organizational, and problem solving skills including the ability to manage multiple tasks, and respond to conflicting deadlines.
·                     Excellent interpersonal skills, written and oral communications skills (including public speaking)
·                     A positive attitude and professional demeanor; interest in learning and mastering new information and skills.
·                     Ability to work independently and effectively identify solutions to everyday issues
·                     Ability to function as a productive member of a team;
·                     Flexibility and adaptability to a fast-paced, dynamic work environment.
Work Environment and Physical Requirements:
·                     May require up to 20% of travel to facilitate data collection and management as well as stakeholder engagement efforts.

Lead Software Developer
The role will primarily be responsible for the scoping, planning and designing of solutions for mHealth Kenya. 

The role will manage mHealth Kenya’s technology teams to develop, implement, maintain and support all solutions as required by our stakeholders.

The role will operationally report to the Chief Technology Officer and will offer tactical guidance to the technology team which consists of software developers, implementation engineers and support engineers. 

·                     Lead technical scoping for existing and new solutions
·                     Oversee requirements gathering for all solutions and develop product and solution documentation
·                     Lead solution development and liaise with all stakeholders’ teams to ensure adherence to budget and timelines
·                     Manage all implementation of solutions as per stakeholders’ needs.
Technical support and service management
·                     Develop, manage and operationalize all client SLA’s
·                     Ensure effective monitoring of services
·                     Ensure accurate and fast ticket and incident management
·                     Engage with stakeholders on matters around technology operations.
·                     Oversee timely and effective issue escalation and resolution with third party service providers.
·                     Ensure accurate and regular service reporting for all client services.
Stakeholder management
·                     Build and maintain strong relationships with all stakeholders to establish mHealth Kenya as the partner of choice for m/eHealth products and solutions.
·                     Together with the CTO, COO and CEO, pitch new partners.
·                     Build and maintain trustworthy relationships with key stakeholders CTO/CIO/COPs/IT Heads/Directors.
Continuous Service Improvement
·                     Maintain and manage a roadmap of technology deliverables that are important to ensure continuous improvement of products and services.
·                     Drive usage and activity efforts from a technology POV to optimize user experience.
·                     Review and propose cost reducing improvements to products and solutions offered to mHealth stakeholders
Project delivery
·                     Manage the delivery process to ensure timely and high quality delivery of new products for mHealth Kenya
·                     Manage required internal relationships to ensure prioritization and sufficient resources
Resources management (People and Capacity)
·                     Build and manage people capacity to develop, implement and support mHealth Kenya’s products and solutions
·                     Provide technical guidance and professional leadership for all technical teams.
·                     Develop/roll out training programs for technology staff to be able to handle their responsibilities and the meet business goals.
·                     Improve productivity and efficiency to ensure costs are in line with budget plans
·                     Provide input to the business for budgeting, estimating, planning and objective setting with respect to technology operations.
·                     Define and improve the governance structures required to effectively manage, control and improve technology.
·                     Mature mHealth Kenya’s technology operating practices against global benchmarks using ITIL
Qualifications, skills and knowledge
·                     Bachelor's degree in computer science, software engineering or related field
·                     Minimum of 5 years of technology experience, with at least 3 years’ experience in leadership role
·                     At least 3 years of experience in developing, deploying and managing technology solutions (software development, mobile applications and web development)
·                     Project Management Certification is desired
Skills / Requirements:
·                     Effective written and oral communication with all levels of the organization including senior leadership
·                     Sharp analytical abilities and problem solving skills
·                     Ability to prioritize and synthesize action items from disparate options and trains of thought
·                     Mature judgment, negotiation, and leadership skills
·                     Excellent leadership skills and teamwork skills
·                     Results oriented, high energy, self-motivated
Desired Experience
·                     Working knowledge of PHP (Laravel), Javascript (Angular, Node), HTML5, CSS/CSS3, Linux
·                     Demonstrable expertise around specifying, designing, and/or implementing payments solutions
·                     Experience managing teams of project managers and engineers to deliver against project plans and SLAs.
·                     Strong experience and detailed technical knowledge in technical support, incident management and issue resolution for 24x7 environments.
·                     Demonstrable experience in implementing strategic technology goals across a multidisciplinary business.
·                     Experience in engaging client senior staff in scoping for technology solutions needs
All application letters and detailed CVs, copies of certificates, telephone contacts together with names of three referees should reach us no later than 6th September, 2015 

to Email:

mHealth Kenya Ltd.
Rosami Court, 3rd Floor, No.6
Muringa Road, Kilimani
Nairobi, Kenya        

Only shortlisted candidates will be contacted

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