mHealth Kenya is a limited liability
company that brings together a team of experts with a diversity of knowledge
and experience, and a deep understanding of ICT for Health.
mHealth Kenya’s purpose is to
bridge communication gaps among remote healthcare facilities, community
workers, and central government headquarters to improve care and
treatment.
Over the last several years, mHealth
Kenya has risen to be at the forefront of facilitating improved public health
through use of mobile technologies.
mHealth Kenya in collaboration with
the Kenyan Ministry of Health and CDC Kenya have identified a number of
priority areas to help bridge the gap within the Kenyan Ministry of Health
systems.
The “Phones for Health” program,
which focuses on the utilization of mobile solutions within the public health
sector to improve access and enhance efficiencies within selected HIV/AIDS
health care services has been implemented from 2009 to 2015.
There is an urgent need to conduct an
evaluation the “Phones for Health” program to assess how these mHealth
solutions impacted the respective program areas in an effort to inform future
program decision making related to resource allocation and strategic planning.
This has therefore presented an
opportunity for a 6 month consultancy for the following roles:
Data Management Consultant
(6-month consultancy)
The data management consultant will
provide technical leadership and oversight to the design and implementation of
M&E framework and data collection systems to monitor this project’s
performance against established goals, objectives, and milestones and to ensure
compliance with partner organization protocols and mHealth Kenya’s
organizational policies.
The consultant will be required to
develop and maintain critical relationships with in-country stakeholders
including officers of Ministry of Health, donors, and implementing partners.
Where necessary, represent mHealth Kenya in forums and meetings.
The position will also serves a
liaison to our donors’ monitoring and evaluation departments to ensure timely
and adequate support.
Key Responsibilities
·
The position will be part of the
M&E team that will provide overall technical guidance and leadership on the
design and implementation of the project monitoring and evaluation system.
·
Develop an M&E Plan and
performance monitoring plan covering activities to compile, analyze and present
data for reporting on program progress and outcomes. Establish baseline for
indicators in the M&E plan using existing data sources and conducting
special studies
·
Develop suitable dissemination
materials for sharing project related results.
·
Support operationalization of the
M&E Plan by developing and managing an M&E system to serve as a
repository of all projects related M&E data.
·
Maintain and update the M&E
system on an ongoing basis and generate needed reports to meet donor and other
stakeholder requirements.
·
Lead implementation of facility
assessments, establish, oversee data verification, cleaning and entry
procedures as per standard donor M&E practices and consolidate lessons
learned and make suitable recommendations for future assessments,
·
Oversee data collection and
monitoring activities at the target regions of the project.
·
Lead technical assistance to
strengthen the government health information systems in capturing relevant
data.
·
Provide technical assistance to MOH
and regional health offices for monitoring and improvement of program
activities.
·
As a member of the in-country project
management team, participate in discussions for design and implementation of
project activities.
·
Develop and maintain relationships
with key stakeholders such as MOH, implementing partners, academic
institutions, and donors in the area of monitoring and evaluation.
·
Manage in-country communication with
the third party evaluator of the project to ensure coordination and active
exchange of data and learnings.
Required Skills
·
Demonstrate understanding of a range
of applied research and monitoring and evaluation approaches including health
information and data management systems.
·
Proven ability to motivate and mentor
staff and create a positive team environment.
·
Effective communication and problem
solving skills, the capacity to analyse data, monitor progress, and recommend
necessary recourse for maximizing program progress and impact.
·
Ability to manage data collection at
various levels to ensure accuracy, clarity, interpretation and presentation of
data.
·
Strong quantitative and analytical
skills and the ability to communicate technical information clearly and
effectively to both technical and non-technical colleagues.
·
Thorough knowledge of HIV, key
populations, maternal and child health issues in Kenya including solid
knowledge of key indicators related to institutional capacity building in data
quality and use.
·
Knowledge and experience of MOH
health information systems will be preferred.
·
Ability to facilitate results
oriented discussions with stakeholders and collaborate with cross-functional
teams.
Required Experience
·
At least Master's degree in Public
Health, Social Sciences, Statistics or any relevant discipline.
·
Minimum of 5 years' experience and
demonstrated skills in monitoring and evaluation of health and related
programs.
·
At least 3 years M&E experience
with donor-funded projects is required.
·
Experience in successfully managing
and implementing the monitoring and evaluation of health programs in Kenya.
·
Experience in providing technical
assistance and conducting capacity building activities in relation to
monitoring and evaluation.
·
Experience in managing and
supervising a monitoring and evaluation team of data collectors and program
officers preferred.
Monitoring and Evaluation Consultant
(6-month consultancy)
This position shall involve leading
the design and implementation of program evaluation for the specific project
under this consultancy.
The position shall require expertise
in designing evaluation plans and coordinating the implementation of those
studies, as well as providing consultation in design, instrument and procedure
development, data analysis and interpretation, report development, and
dissemination.
The incumbent will develop evaluation
protocols; carry out data collection, analysis, and management and quality
assurance activities related to the evaluation study.
The consultant shall also acts as a
liaison officer between community partnerships, public and private agencies,
and mHealth Kenya
Key Responsibilities
Evaluation Development and Study
Design:
·
Lead the design and conceptualization
of evaluation projects.
·
Develop logical models, evaluation
plans, study designs and methodologies, procedure and instrument development,
sampling plans and protocols, and data analyses plans.
·
Develop and refine evaluation
protocols for review and approval prior to the implementation of the
evaluation. This position will be essential in providing evidence for scale up
of the projects.
·
The incumbent shall participates in
project development activities, including the identification,
conceptualization, writing and production of proposals, preparation of work
plans, reading and reviewing literature and materials, assembling plans and
models for new technical assistance and evaluation activities, and seeking
opportunities for project development and additional project funding.
·
Support Program Director in reviewing
evaluation plans, tools, and reports to ensure quality and validity.
Evaluation Implementation, Data
Analysis, and Reporting:
·
Provide technical assistance on
evaluation design and methodology, data collection, data analysis, and
reporting to mHealth Kenya staff and directly to stakeholders when
necessary.
·
Oversee data gathering and
management, including data collection design and management procedures,
instrument development, and the implementation of data collection
processes.
·
Conduct qualitative, descriptive,
inferential and multivariate statistical analyses using SAS, STATA, R, SPSS,
Access and other statistical software when necessary.
·
Coordinate and prepare project
related reports, presentations, and other written materials for
dissemination.
·
A position to develop resource and
educational materials, planning and process guidance, policy and research
updates, or other information to support programs and client activities.
Project Management:
·
Develop, plan, and coordinate
evaluation project activities.
·
Assess project needs and develop
project action plans and timelines.
·
Identify and prioritize project
tasks.
·
Coordinate project tasks with project
team members.
·
Monitor task status and participate
in proactive planning to maintain project schedules.
·
Coordinate and participate in the
development of all National, CDC and PEPFAR project reporting requirements,
such as IRB paperwork, project quarterly reports, and annual reports, final and
special reports.
·
Lead team meetings, and receive
project updates on the completion status of tasks, ongoing activities, and
project issues from project staff.
·
Support the development of team
members and provide mentorship and guidance as needed.
·
Ensure careful review of all
products.
·
Correspond with clients and subcontractors,
funding agencies, and project partners on an ongoing basis.
·
Monitor projects' financial status
and timelines.
·
Remain current on literature in key
areas, to be identified in collaboration with Program Director.
·
Periodic travels both within and
outside of Nairobi are needed.
·
Presents project results and
coordinate project meetings as needed.
·
Maintains a positive, strong,
credible, professional interpersonal relationship with all parties of and
represents the best interest of mHealth Kenya at all times
Qualifications / Requirements:
·
Master’s degree in Public Health;
evaluation, epidemiology, measurement, biostatistics and research; or other
relevant social science discipline.
·
Concentration or specialization in
program evaluation, or research methods preferred.
Experience
·
Demonstrated professional experience
and leading role in project evaluations as applied in community settings.
·
Minimum of three years of experience
conducting relevant evaluation and/or research projects (including involvement
in the methodological design, project management, data collection and
management, statistical analysis, report writing, and dissemination activities
of the project).
·
Experience in engaging stakeholders
in evaluation practice using community-based participatory research/evaluation
approach, working with large datasets and/or in a USG supported program
preferred and writing USG evaluation protocols will be an added advantage.
Important Skills and Characteristics
·
Advanced computer skills are
required, to include: experience and expertise in the use of MS Word, MS Excel,
Statistical analysis software (SPSS, STATA, R, SAS), database (MS Access), and
graphical presentations (MS PowerPoint).
·
Ability to assess and reprioritize
project needs on an ongoing basis.
·
Strong organizational, and problem
solving skills including the ability to manage multiple tasks, and respond to
conflicting deadlines.
·
Excellent interpersonal skills,
written and oral communications skills (including public speaking)
·
A positive attitude and professional
demeanor; interest in learning and mastering new information and skills.
·
Ability to work independently and
effectively identify solutions to everyday issues
·
Ability to function as a productive
member of a team;
·
Flexibility and adaptability to a
fast-paced, dynamic work environment.
Work Environment and Physical
Requirements:
·
May require up to 20% of travel to
facilitate data collection and management as well as stakeholder engagement
efforts.
Lead Software Developer
The role will primarily be responsible for the scoping, planning and designing of solutions for mHealth Kenya.
The role will manage mHealth Kenya’s
technology teams to develop, implement, maintain and support all solutions as
required by our stakeholders.
The role will operationally report to the Chief Technology Officer and will offer tactical guidance to the technology team which consists of software developers, implementation engineers and support engineers.
Solutioning
·
Lead technical scoping for existing
and new solutions
·
Oversee requirements gathering for
all solutions and develop product and solution documentation
·
Lead solution development and liaise
with all stakeholders’ teams to ensure adherence to budget and timelines
·
Manage all implementation of
solutions as per stakeholders’ needs.
Technical support and service
management
·
Develop, manage and operationalize
all client SLA’s
·
Ensure effective monitoring of
services
·
Ensure accurate and fast ticket and
incident management
·
Engage with stakeholders on matters
around technology operations.
·
Oversee timely and effective issue
escalation and resolution with third party service providers.
·
Ensure accurate and regular service
reporting for all client services.
Stakeholder management
·
Build and maintain strong
relationships with all stakeholders to establish mHealth Kenya as the partner
of choice for m/eHealth products and solutions.
·
Together with the CTO, COO and CEO,
pitch new partners.
·
Build and maintain trustworthy
relationships with key stakeholders CTO/CIO/COPs/IT Heads/Directors.
Continuous Service Improvement
·
Maintain and manage a roadmap of
technology deliverables that are important to ensure continuous improvement of
products and services.
·
Drive usage and activity efforts from
a technology POV to optimize user experience.
·
Review and propose cost reducing
improvements to products and solutions offered to mHealth stakeholders
Project delivery
·
Manage the delivery process to ensure
timely and high quality delivery of new products for mHealth Kenya
·
Manage required internal
relationships to ensure prioritization and sufficient resources
Resources management (People and
Capacity)
·
Build and manage people capacity to
develop, implement and support mHealth Kenya’s products and solutions
·
Provide technical guidance and
professional leadership for all technical teams.
·
Develop/roll out training programs
for technology staff to be able to handle their responsibilities and the meet
business goals.
·
Improve productivity and efficiency
to ensure costs are in line with budget plans
·
Provide input to the business for
budgeting, estimating, planning and objective setting with respect to
technology operations.
·
Define and improve the governance
structures required to effectively manage, control and improve technology.
·
Mature mHealth Kenya’s technology
operating practices against global benchmarks using ITIL
Qualifications, skills and knowledge
Qualifications
·
Bachelor's degree in computer
science, software engineering or related field
·
Minimum of 5 years of technology
experience, with at least 3 years’ experience in leadership role
·
At least 3 years of experience in
developing, deploying and managing technology solutions (software development,
mobile applications and web development)
·
Project Management Certification is
desired
Skills / Requirements:
·
Effective written and oral
communication with all levels of the organization including senior leadership
·
Sharp analytical abilities and
problem solving skills
·
Ability to prioritize and synthesize
action items from disparate options and trains of thought
·
Mature judgment, negotiation, and
leadership skills
·
Excellent leadership skills and
teamwork skills
·
Results oriented, high energy,
self-motivated
Desired Experience
·
Working knowledge of PHP (Laravel),
Javascript (Angular, Node), HTML5, CSS/CSS3, Linux
·
Demonstrable expertise around
specifying, designing, and/or implementing payments solutions
·
Experience managing teams of project
managers and engineers to deliver against project plans and SLAs.
·
Strong experience and detailed
technical knowledge in technical support, incident management and issue
resolution for 24x7 environments.
·
Demonstrable experience in
implementing strategic technology goals across a multidisciplinary business.
·
Experience in engaging client senior
staff in scoping for technology solutions needs
All application letters and detailed
CVs, copies of certificates, telephone contacts together with names of three
referees should reach us no later than 6th September, 2015
to Email: info@mhealthkenya.org
mHealth Kenya Ltd.
Rosami Court, 3rd Floor, No.6
Muringa Road, Kilimani
Nairobi, Kenya
Only shortlisted candidates will be contacted