Save the Children
Job Title: Senior Financial Management System Administrator
1 Post
Team / Programme: IT
Post Type: National (12 months)
Child Safeguarding: Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.
Child Safeguarding: Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.
Role Purpose: As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs.
This role is the team leader for the
Nairobi hub focused on delivering a global service to all Save the Children
countries.
The Nairobi team will be responsible
for developing and supporting the Finance Management System (FMS) implemented
on Agresso.
Scope of Role: The Senior FMS System Administrator will be the team leader for Nairobi based IT staff working on FMS and will also act as the point of contact for external Agresso consultants, organising their workload as per agreed project priorities.
The Senior FMS System Administrator will deputise for the FMS Technical Architect when he is out of the office, along with other Senior FMS Administrators in other regions.
The Senior FMS System Administrator will work with the FMS Technical Architect and other Senior FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: FMS Technical Architect
Scope of Role: The Senior FMS System Administrator will be the team leader for Nairobi based IT staff working on FMS and will also act as the point of contact for external Agresso consultants, organising their workload as per agreed project priorities.
The Senior FMS System Administrator will deputise for the FMS Technical Architect when he is out of the office, along with other Senior FMS Administrators in other regions.
The Senior FMS System Administrator will work with the FMS Technical Architect and other Senior FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: FMS Technical Architect
Staff reporting to this post: 6 (4 FMS Support Analysts and 2 FMS System
Administrators)
Indirect: Technical advisor to other FMS Administrators and
analysts globally
Dimensions: This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members.
Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH.
Dimensions: This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members.
Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH.
In 2012, as part of a global
reorganization process, Save the Children combined the programmes of SC UK, SC
Canada and SC Finland to create a single operation in Kenya. In Feb 2014, we
completed a second transition, which saw us join forces with the British INGO,
Merlin, and merge their health and nutrition programmes with our own.
Save the Children now has an
operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana
and Wajir and we work through partners in many other parts of the country. We
employ nearly 300 staff and will have an operating annual budget in 2015 of
approximately US$20-25 million.
Key Areas of Accountability:
Managing the resource allocation and time of FMS based staff in Nairobi and collaborating with the FMS Technical Architect and other Senior FMS Administrators globally to ensure that this aligns with global FMS development plans in all regions and members.
Key Areas of Accountability:
Managing the resource allocation and time of FMS based staff in Nairobi and collaborating with the FMS Technical Architect and other Senior FMS Administrators globally to ensure that this aligns with global FMS development plans in all regions and members.
- Responsible for the planned delivery of FMS
enhancement on time and on budget by their team
- Responsible for BAU FMS enhancements delivered
by their team
- Responsible for ensuring all enhancements are
functionally accurate and performant
- Responsible for team capacity planning in
association with global team
- Responsible for collaborating and
communicating with key business partners about the work planning timelines
- Shared responsibility for arranging
maintenance windows when required
Responsible for business analysis,
requirement, design & developments, in accordance with agreed FMS
Development plans and enhancement priorities from end users, ensuring
appropriate and timely engagement of key stakeholders.
- Ensure a full business analysis phase is
mapped out and documented for all planned enhancements
- Ensure that there is compatibility between all
SCA instances where new enhancements are made
- Ensure that all designs and technical
specifications are fully documented
- Ensure that all enhancements are signed off
with agreed costs and timescales with sponsors
- Ensure security compliance of all enhancements
in accordance with global IT policies
- Contribute to global IT policy framework for
Agresso design principles
Shared responsibility for support for
global users at centre, Regional, Country and Sub-Office levels, which includes
logging and management of 3rd/4th level support calls with the Agresso vendor,
Unit4.
- Ensure that the team is proactively checking
all support ticket system queues and participating fairly within the
global shared support model
- Shared responsibility for ensuring that all
support tickets are responded to within the appropriate SLA
- Shared responsibility for ensuring that
tickets are escalated through tiers of support as per technical guidance
- Ensure that global IT needs are considered
when making changes to production systems
- Ensure that vendor is engaged and meeting SLAs
where appropriate in tickets that require vendor escalation
- Ensure that feedback is given to the Global
Application Support Manager about the vendor so that they can
appropriately manage the vendor contracts
- Responsible for holding service review
meetings with key stakeholders about service quality
Responsible for collaborating with
the Global IT Team and other Agresso SME’s to ensure that system availability
and performance is maximised.
- Shared responsibility for ensuring that
aggregate system performance is regularly checked and monitored by
collaborating with the FMS Technical Architect and the Infrastructure team
- Shared responsibility for the availability of
the platform meeting agreed SLAs
- Shared responsibility for ensuring that the
platform is up to date with all appropriate critical software patches
- Shared responsibility for ensuring that the
vendor code is at an up to date version
- Ensure that the team proactively reviews
system performance and user expectations
Occasional requirement to carry out
regression testing to ensure that live FMS operations are safeguarded at all
times.
- Ensure that the role holder themselves and the
team participate in user regression testing where required
- Ensure that all test feedback to documented in
the bug tracking system
- Assist the FMS Architect with designing an
automated test platform to reduce the need for human testing
Behaviours (Values in Practice)
1. Leading
1. Leading
- Delivering Results: Takes personal
responsibility and holds others to account to deliver our ambitious goals
for children, continually improving own performance or that of the
team/organisation.
- Developing Self and Others: Invests time and
energy to actively develop self and others to help realise their full
potential, and to build the organisation’s capability for the future.
- Leading and Inspiring Others: Demonstrates
leadership in all our work, role models our values and articulates a
compelling vision to inspire others to achieve goals for our children.
2. Thinking
- Problem Solving and Decision Making: Takes
effective, considered and timely decisions by gathering and evaluating
relevant information from within or outside the organisation and making appropriate
judgements.
- Applying Technical Expertise: Applies the
required technical and professional expertise to the highest standards,
promotes and shares best practices within and outside the organisation.
- Innovating and Adapting: Develops and
implements innovative solutions to adapt and succeed in an ever –
changing, uncertain work and global environment.
3. Engaging
- Working Effectively with others: Works
collaboratively to achieve shared goals and thrives on diversity of people
and perspectives. Knows when to lead and when to follow and how to ensure
effective cross- boundary working.
- Communicating with Impact: Communicates
clearly and confidently with others to engage and Influence, Promotes
dialogue and ensures timely and appropriate messages, building confidence
and trust with others.
- Networking: Builds and uses sustainable
relationships and networks to support the work of Save the Children.
Qualifications: Minimum Bachelor’s Degree in a relevant field such
as IT, Finance, Mathematics
Experience and Skills
Experience and Skills
Essential
- Proven experience in implementing and managing
Agresso applications within an enterprise grade implementation (candidates
will be considering if they have experienced in an equivalent ERP system
where their skills are transferrable)
- Proven experience mentoring and coaching team
members
- Proven experience planning and architecting
design changes and new functionality in Agresso
- Experience with the following Agresso modules:
Financials, Project Costing & Billing, Inventory Accounting, Accounts
Payable, Planner, Workflow (both smart client & self-service
interfaces)
- Advanced Excel & VBA skills
- Good T-SQL language skills for direct querying
of the database
- Ability to explain complex technical and
non-technical information in a succinct and compelling manner to all
levels of seniority
- Strong results orientation, with the ability
to challenge existing mind-sets
- Experience of solving complex business and
technical issues through trouble shooting and analysis, defining a clear
way forward and ensuring buy in
- Strong interpersonal and communication skills
- Commitment to Save the Children values
Desirable
- Track record of administering & supporting
applications in a complex global organisation
- Highly developed cultural awareness and
ability to work well in an international environment with people from
diverse backgrounds and cultures
- Experience of exposure to the non-for-profit
sector and/or developing countries
Additional job responsibilities: The duties and responsibilities as set out above
are not exhaustive and the role holder may be required to carry out additional
duties within reasonableness of their level of skills and experience.
Equal Opportunities: The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Health and Safety: The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Job Title: Financial Management System Support Analyst
4 Posts
Team / Programme: IT
Location: Nairobi
Post Type: National
(12 months)
Child Safeguarding: Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.
Role Purpose: As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs.
Child Safeguarding: Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.
Role Purpose: As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs.
This role is part of the Nairobi hub
focused on delivering a global service to all Save the Children countries.
The Nairobi team will be responsible
for developing and supporting the Finance Management System (FMS) implemented
on Agresso.
Scope of Role: The FMS Support Analyst will work closely with
country, regional and centre based finance teams to provide resolution to
support tickets raised through the service desk system.
The FMS Support Analyst will work closely with country, regional and centre based finance teams to provide reporting and analytical information to assist in the running of an efficient and effective finance global function.
The FMS Support Analyst will work with the FMS Technical Architect and other FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: Senior FMS System Administrator
The FMS Support Analyst will work closely with country, regional and centre based finance teams to provide reporting and analytical information to assist in the running of an efficient and effective finance global function.
The FMS Support Analyst will work with the FMS Technical Architect and other FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: Senior FMS System Administrator
Staff reporting to this post: none
Indirect: none
Budget Responsibilities: none
Dimensions: This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members.
Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners.
Dimensions: This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members.
Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners.
Current programming focuses on child
protection, child rights governance, education, health, HIV/AIDS, livelihoods,
nutrition and WASH.
In 2012, as part of a global
reorganization process, Save the Children combined the programmes of SC UK, SC
Canada and SC Finland to create a single operation in Kenya.
In Feb 2014, we completed a second
transition, which saw us join forces with the British INGO, Merlin, and merge
their health and nutrition programmes with our own.
Save the Children now has an
operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana
and Wajir and we work through partners in many other parts of the
country.
We employ nearly 300 staff and will
have an operating annual budget in 2015 of approximately US$20-25 million.
Key Areas of Accountability:
Responsible for acting as the public face of IT to global finance users, business partnering with finance staff globally, assisting them to use Agresso to achieve key SCA aims of efficiency and effectiveness in operations
Key Areas of Accountability:
Responsible for acting as the public face of IT to global finance users, business partnering with finance staff globally, assisting them to use Agresso to achieve key SCA aims of efficiency and effectiveness in operations
- Responsible for providing Agresso reports and
data extracts using browser, Excellerator and other appropriate tools,
through BAU development processes in accordance with business requirements
- Responsible for enhancing and optimising key
developed reports
- Act as an advisor to finance teams globally on
how to use Agresso in a best practice fashion, as defined by SCI global
standard
- create documentation in line with any approved
system changes
- Assist with on-boarding new country offices,
which will share Save the Children platforms
- Business partner key stakeholders to capture
new business requirements and prioritise for future development
Shared responsibility for support for
global users at centre, Regional, Country and Sub-Office levels, which includes
logging and management of 3rd/4th level support calls with the Agresso vendor,
Unit4.
- Responsible for taking ownership of and
resolving all Agresso related support tickets within the appropriate SLA
- Responsible for escalating unresolved support
tickets to L2, L3 or vendor support mechanisms and tracking such issues
through to conclusion
Occasional requirement to carry out
regression testing to ensure that live FMS operations are safeguarded at all
times.
- Responsibility for participating in user
regression testing where required
- Ensure that all test feedback to documented in
the bug tracking system
Behaviours (Values in Practice)
1. Leading
1. Leading
- Delivering Results: Takes personal
responsibility and holds others to account to deliver our ambitious goals
for children, continually improving own performance or that of the
team/organisation.
- Developing Self and Others: Invests time and
energy to actively develop self and others to help realise their full
potential, and to build the organisation’s capability for the future.
- Leading and Inspiring Others: Demonstrates
leadership in all our work, role models our values and articulates a
compelling vision to inspire others to achieve goals for our children.
2. Thinking
- Problem Solving and Decision Making: Takes
effective, considered and timely decisions by gathering and evaluating
relevant information from within or outside the organisation and making
appropriate judgements.
- Applying Technical Expertise: Applies the
required technical and professional expertise to the highest standards,
promotes and shares best practices within and outside the organisation.
- Innovating and Adapting: Develops and
implements innovative solutions to adapt and succeed in an ever –
changing, uncertain work and global environment.
3. Engaging
- Working Effectively with others: Works
collaboratively to achieve shared goals and thrives on diversity of people
and perspectives. Knows when to lead and when to follow and how to ensure
effective cross- boundary working.
- Communicating with Impact: Communicates
clearly and confidently with others to engage and Influence, Promotes
dialogue and ensures timely and appropriate messages, building confidence
and trust with others.
- Networking: Builds and uses sustainable
relationships and networks to support the work of Save the Children.
Qualifications
Desirable: Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)
Experience and Skills
Desirable: Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)
Experience and Skills
Essential
- Proven experience of providing technical
application support to corporate applications OR proven experience of
providing business support to a corporate finance team
- A desire to work on an enterprise level ERP /
finance system based on the Microsoft stack (Windows Server, .NET, SQL
Server, IIS)
- Ability to explain complex technical and
non-technical information in a succinct and compelling manner to all
levels of seniority
- Experience of solving complex business and
technical issues through trouble shooting and analysis, defining a clear
way forward and ensuring buy in
- Strong Excel skills
- Strong interpersonal and communication skills
- Commitment to Save the Children values
Desirable
- An understanding of finance processes and
procedures from a global organisation
- Proven technical skills in a mainstream
programming language, or database system(cross training will be provided
if required)
- Experience in implementing and managing
Agresso applications
- T-SQL language skills
- Track record of administering & supporting
applications in a complex global organisation
- Highly developed cultural awareness and
ability to work well in an international environment with people from
diverse backgrounds and cultures
- Experience of exposure to the non-for-profit
sector and/or developing countries
Additional Job Responsibilities: The duties and responsibilities as set out above
are not exhaustive and the role holder may be required to carry out additional
duties within reasonableness of their level of skills and experience.
Equal Opportunities: The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Health and Safety: The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Job Title: Financial Management System Administrator
2 Posts
Team / Programme: IT
Location: Nairobi
Post Type: National (12 Months)
Child Safeguarding: Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.
Role Purpose: As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs. This role is part of the Nairobi hub focused on delivering a global service to all Save the Children countries.
Child Safeguarding: Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.
Role Purpose: As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs. This role is part of the Nairobi hub focused on delivering a global service to all Save the Children countries.
The Nairobi team will be responsible
for developing and supporting the Finance Management System (FMS) implemented
on Agresso.
Scope of Role: The FMS System Administrator will be responsible
for developing & supporting existing & new modules of the Finance
Management System (FMS) implemented on Agresso.
The FMS System Administrator may be required to deputise for the Senior FMS System Administrator when he is out of the office, along with other FMS Administrators in other regions.
The FMS System Administrator will work closely with country, regional and centre based finance teams to provide reporting and analytical information to assist in the running of an efficient and effective finance global function.
The FMS System Administrator will work with the FMS Technical Architect and other FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: Senior FMS System Administrator
The FMS System Administrator may be required to deputise for the Senior FMS System Administrator when he is out of the office, along with other FMS Administrators in other regions.
The FMS System Administrator will work closely with country, regional and centre based finance teams to provide reporting and analytical information to assist in the running of an efficient and effective finance global function.
The FMS System Administrator will work with the FMS Technical Architect and other FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Reports to: Senior FMS System Administrator
Staff reporting to this post: none
Indirect : none
Budget Responsibilities: none
Dimensions: This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members.
Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH.
Dimensions: This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members.
Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH.
In 2012, as part of a global
reorganization process, Save the Children combined the programmes of SC UK, SC
Canada and SC Finland to create a single operation in Kenya. In Feb 2014, we
completed a second transition, which saw us join forces with the British INGO,
Merlin, and merge their health and nutrition programmes with our own.
Save the Children now has an
operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana
and Wajir and we work through partners in many other parts of the country. We
employ nearly 300 staff and will have an operating annual budget in 2015 of
approximately US$20-25 million.
Key Areas of Accountability :
Responsible for business analysis, requirement, design & developments, in accordance with agreed FMS Development plans and enhancement priorities from end users, ensuring appropriate and timely engagement of key stakeholders.
Key Areas of Accountability :
Responsible for business analysis, requirement, design & developments, in accordance with agreed FMS Development plans and enhancement priorities from end users, ensuring appropriate and timely engagement of key stakeholders.
- Ensure a full business analysis phase is
mapped out and documented for all planned enhancements
- Ensure that there is compatibility between all
SCA instances where new enhancements are made
- Ensure that all designs and technical
specifications are fully documented
- Ensure that all enhancements are signed off
with agreed costs and timescales with sponsors
- Provide system reports and address enquiries
in accordance with business requirements
- Manage all interfaces between applications and
deal with any rejections or validation errors accordingly
- Create and maintain configuration management
items.
- Support and document applications in line with
any approved system changes
- Assist with on-boarding new country offices,
which will share Save the Children platforms
- Business partner key stakeholders to capture
new business requirements and prioritise for future development
Shared responsibility for support for
global users at centre, Regional, Country and Sub-Office levels, which includes
logging and management of 3rd/4th level support calls with the Agresso vendor,
Unit4.
- Proactively check all support ticket system
queues and participate fairly within the global shared support model
- Shared responsibility for ensuring that all
support tickets are responded to within the appropriate SLA
- Shared responsibility for ensuring that
tickets are escalated through tiers of support as per technical guidance
- Ensure that vendor is engaged and meeting SLAs
where appropriate in tickets that require vendor escalation
- Ensure that feedback is given to the Senior
FMS System Administrator about the vendor so that they can appropriately
manage the vendor contracts
Responsible for collaborating with
the Global IT Team and other Agresso SME’s to ensure that system availability
and performance is maximised.
- Shared responsibility for the availability of
the platform meeting agreed SLAs
- Shared responsibility for ensuring that the
platform is up to date with all appropriate critical software patches
- Shared responsibility for ensuring that the
vendor code is at an up to date version
Occasional requirement to carry out
regression testing to ensure that live FMS operations are safeguarded at all
times.
- Responsibility for participating in user
regression testing where required
- Ensure that all test feedback to documented in
the bug tracking system
Behaviours (Values in Practice)
1. Leading
1. Leading
- Delivering Results: Takes personal
responsibility and holds others to account to deliver our ambitious goals
for children, continually improving own performance or that of the
team/organisation.
- Developing Self and Others: Invests time and
energy to actively develop self and others to help realise their full
potential, and to build the organisation’s capability for the future.
- Leading and Inspiring Others: Demonstrates
leadership in all our work, role models our values and articulates a
compelling vision to inspire others to achieve goals for our children.
2. Thinking
- Problem Solving and Decision Making: Takes
effective, considered and timely decisions by gathering and evaluating
relevant information from within or outside the organisation and making
appropriate judgements.
- Applying Technical Expertise: Applies the
required technical and professional expertise to the highest standards,
promotes and shares best practices within and outside the organisation.
- Innovating and Adapting: Develops and
implements innovative solutions to adapt and succeed in an ever –
changing, uncertain work and global environment.
3. Engaging
- Working Effectively with others: Works
collaboratively to achieve shared goals and thrives on diversity of people
and perspectives. Knows when to lead and when to follow and how to ensure
effective cross- boundary working.
- Communicating with Impact: Communicates
clearly and confidently with others to engage and Influence, Promotes
dialogue and ensures timely and appropriate messages, building confidence
and trust with others.
- Networking: Builds and uses sustainable
relationships and networks to support the work of Save the Children.
Qualifications
Desirable: Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)
Experience and Skills
Desirable: Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)
Experience and Skills
Essential
- Proven technical skills in a mainstream
programming language, or database system(cross training will be provided
if required)
- A desire to work on an enterprise level ERP /
finance system based on the Microsoft stack (Windows Server, .NET, SQL
Server, IIS)
- Ability to explain complex technical and
non-technical information in a succinct and compelling manner to all
levels of seniority
- Experience of solving complex business and
technical issues through trouble shooting and analysis, defining a clear
way forward and ensuring buy in
- Strong Excel skills
- Strong interpersonal and communication skills
- Commitment to Save the Children values
Desirable
- Proven experience in implementing and managing
Agresso applications
- Good T-SQL language skills
- Experience with any of the following Agresso
modules: Financials, Project Costing & Billing, Inventory Accounting,
Accounts Payable, Planner, Workflow
- Track record of administering & supporting
applications in a complex global organisation
- Highly developed cultural awareness and
ability to work well in an international environment with people from
diverse backgrounds and cultures
- Experience of exposure to the non-for-profit
sector and/or developing countries
Additional job responsibilities: The duties and responsibilities as set out above
are not exhaustive and the role holder may be required to carry out additional
duties within reasonableness of their level of skills and experience.
Equal Opportunities: The role holder is required to carry out the duties
in accordance with the SCI Equal Opportunities and Diversity policies and
procedures.
Health and Safety: The
role holder is required to carry out the duties in accordance with SCI Health
and Safety policies and procedures.
Monitoring, Evaluation, Accountability
and Learning (MEAL) Coordinator
Team / Programme: Monitoring,
Evaluation, Accountability and Learning (MEAL)
Location: Wajir
Grade: 3
Post Type: National
Child Safeguarding: Level 3 - the responsibilities of the post may
require the post holder to have regular contact with or access to children or
young people
Role Purpose: Save the Children International is a 'full spectrum’ organisation that seeks to inspire breakthroughs in the way the world treats children, and create lasting change in children’s lives.
Role Purpose: Save the Children International is a 'full spectrum’ organisation that seeks to inspire breakthroughs in the way the world treats children, and create lasting change in children’s lives.
Monitoring, Evaluation, Accountability
& Learning (MEAL) is a core function in all Save the Children International
programmes globally, representing our commitment to accountability and
transparency, and is crucial aspect of programme quality management within Save
the Children.
The Wajir-based MEAL Coordinator will
provide leadership in ensuring high quality programme management information
systems and accountability standards are integrated into all aspects of Save
the Children’s programming in Wajir, and in doing so will contribute to organisational
progress against the Minimum Operating Standards and programme quality
indicators.
Key areas of responsibility for the
Wajir-based MEAL Coordinator include
(a) support programme staff in the
development and implementation of Save the Children’s Monitoring, Evaluation,
Accountability and Learning (MEAL) systems;
(b) assisting in the collection,
entry and compilation and first-step analysis of program data and learning
findings;
(c) supporting Wajir Field Office by
providing programme-level technical assistance during the design and
implementation of studies, research, surveys and evaluations;
(d) supporting in the setting up and
implementation of accountability to beneficiaries mechanisms, monitor programme
quality, raise red flags and support programme learning while contributing to
transparent and robust reporting.
Dimensions: Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on Child Protection, Child Rights Governance, Education, Health & Nutrition and Child Poverty.
Dimensions: Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on Child Protection, Child Rights Governance, Education, Health & Nutrition and Child Poverty.
In 2012, as part of a global
reorganization process, Save the Children combined the programmes of SC UK, SC
Canada and SC Finland to create a single operation in Kenya. In February 2014,
we completed a second transition, which saw us join forces with the British
INGO, Merlin, and merge their health and nutrition programmes with our own.
Save the Children now has an
operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera,
Nairobi, Turkana and Wajir. We work through partners in many other parts of the
country. We have a staff complement of around 300 staff and an operating annual
budget of approximately US$20 million in 2015.
Scope of Role:
Reports to: Initially, the Wajir Area Programme Manager (APM) operationally with close technical relationship to the Nairobi-based Head of MEAL. By the end of 2015, the position will report directly to the Head of MEAL, with close interaction with the APM on a day-to-day basis.
Staff directly reporting to this post: Wajir-based MEAL Officer(s).
Scope of Role:
Reports to: Initially, the Wajir Area Programme Manager (APM) operationally with close technical relationship to the Nairobi-based Head of MEAL. By the end of 2015, the position will report directly to the Head of MEAL, with close interaction with the APM on a day-to-day basis.
Staff directly reporting to this post: Wajir-based MEAL Officer(s).
Staff directly interacting with this
post: All Wajir-based programme staff, Community Liaison Officer(s), MEAL
Coordinators based in other field locations
Key Areas of Accountability:
General Management
Key Areas of Accountability:
General Management
- Responsible for leading the MEAL roll out plan
within the field office and for the correct implementation of the SCI
Kenya MEAL Framework;
- Ensure that MEAL is effectively integrated
into programme design, and contributes to programme objectives;
- Ensure the appropriate resourcing of MEAL
activities within new budgets;
- With Programme Managers, develop MEAL plans
and related tools at award start up, including ensuring that programme
Detailed Implementation Plans (DIPs) include MEAL activities;
- Compile and provide required data for
reporting to donors and SCI requirements
- Contribute to annual planning and reporting
processes, consistent with SCI operational requirements;
- Identify recurring gaps in MEAL and programme
quality themes, and actively address the causes;
- Ensure that child participation and child
safeguarding is integrated into design and delivery;
- As a member of the Wajir SMT, ensure a
conducive and productive work environment.
Quality Monitoring
- Work closely with the Programme Development
and Quality (PDQ) team and Head of MEAL to develop and finalise Programme
Quality Benchmarks
- Use process, output and outcome level quality
benchmarks as reference to undertake field monitoring visits, focusing on
programme quality aspects, discuss with relevant staff and share reports
with relevant colleagues
- Work with the programme team to develop data
collection tools
- Work with programme team to regularly collect
data related to their indicators
- Perform regular field visits to ensure the
quality of data collected by programme staff and to verify the accuracy of
reported data
Management Information System
- Manage the MIS system at the field office
level and ensure quality data is collected. This includes keeping field
level MEAL tracking tools (Accountability Tracker; Quality Action Tracker;
IPTT dashboard; Evaluation Tracker) up to date.
- Support in the compilation and analysis of
quantitative and qualitative programme data and contribute into subsequent
reporting of Wajir Field Office through monthly MEAL reports, flagging
updates, successes and issues from the MEAL tracking tools.
Accountability
- Contribute to a culture of accountability and
transparency on the team;
- In close collaboration with Community Liaison
Officer (s), lead in the design and roll-out of locally appropriate,
financially viable, and effective complaints and feedback response
handling mechanisms;
- Support and promote two-way beneficiary
communications in activity and MEAL systems design.
- Receive accountability data from field,
analyse it and share with the Country office. Compile and analyze data on
monthly basis and share it with program teams at various levels.
- Maintain the Complaints and Response Mechanism
database at the field office level
- In collaboration with the Head of MEAL,
support Wajir office in ensuring children’s participation, reporting back
to children, and child-led MEAL.
Evaluations and Research
- In collaboration with relevant Technical
Specialists and the Head of MEAL, support in the coordination of research
field activities and ensure effective child-focused research
- Where necessary, design and support the
implementation of needs, baseline, and endline assessments and surveys
- Supervise the development of data collection
tools proposed for evaluations activities
- Act as the field focal point for the design,
management and tracking of internal and external evaluations and impact
assessments, to ensure compliance with donor and SCI requirements, as well
as accountability, transparency and programme learning.
Learning
- Work with programme teams to utilise data from
trackers for quality improvement;
- Document good practices, lessons learned and
feedback captured from programme participants (adults and children) to
influence and guide the design and implementation of our programmes -
(action research);
- Organize learning meetings, events and
workshops for programme units to document lessons learnt, good practices
and areas of improvement;
External relations
- Actively and effectively represent SCI Kenya
at the Accountability Working Group, and the Community Communications
Working Group.
- Represent SCI Kenya, and provide technical
advice where necessary, to implementing partners;
- Other representation as required.
Staff Management, Mentorship, and
Development
Manage performance of direct reports
in the work area through:
- Identify capacity gaps and work with the Head
of MEAL to build the capacity of the program staff and partners to ensure
smooth implementation of quality MEAL systems and effective participatory
evaluations;
- Provide orientation/training to MEAL/programme
field staff, both to those who are new in post and to all field office
staff periodically.
- Effective use of the Performance Management
System including the establishment of clear, measureable objectives,
ongoing feedback, periodic reviews and fair and unbiased evaluations;
- Coaching, mentoring and other developmental
opportunities;
- Recognition and rewards for outstanding
performance;
- Documentation of performance that is less than
satisfactory, with appropriate performance improvements/ work plans.
- Build the capacity of staff to monitor/ manage
grants and awards as well as understand and implement compliance
requirements from donors, Save the Children and/or the Government of
Kenya.
- Maintain clear communication with both the
functional (direct) line manager and the technical manager to foster a
smooth working relation under existing matrix structure
Skills and Behaviours (our Values in
Practice)
Accountability:
- Holds self accountable for making decisions,
managing resources efficiently, achieving and role modelling Save the
Children values
- Holds the team and partners accountable to
deliver on their responsibilities - giving them the freedom to deliver in
the best way they see fit, providing the necessary development to improve
performance and applying appropriate consequences when results are not
achieved
Ambition:
- Sets ambitious and challenging goals for
themselves (and their team), takes responsibility for their own personal
development and encourages others to do the same
- Widely shares their personal vision for Save
the Children, engages and motivates others
- Future orientated, thinks strategically
Collaboration:
- Builds and maintains effective relationships,
with their team, colleagues, members and external partners and supporters
- Values diversity, sees it as a source of
competitive strength
- Approachable, good listener, easy to talk to
Creativity:
- Develops and encourages new and innovative
solutions
- Willing to take disciplined risks
Integrity:
- Honest, encourages openness and transparency
Qualifications and Experience
Essential:
- Bachelor degree or higher in a relevant area
of social sciences;
- Five years’ experience working with NGOs in
project program implementation, with at least two years’ experience in
MEAL roles with leadership responsibilities.
- Experience of working on all elements of MEAL
including designing, rolling out and managing systems;
- Experience in designing Terms of Reference and
successfully managing evaluations;
- Experience of working with communities in
participatory activities, including confidence in working with children
and an understanding of child-friendly participatory methodologies.
- Familiarity with international quality
standards (Red Cross Code of Conduct, SPHERE Standard, HAP Standard) and
experience of using these standards in practical ways to promote quality
and accountable programming;
- Proven success in managing a team and
dedication to staff development.
- Highly developed interpersonal and
communication skills including influencing, negotiation and coaching;
- Highly developed cultural awareness and
ability to work well in an international environment with people from
diverse backgrounds and cultures;
- Strong results orientation, with the ability
to challenge existing mind sets;
- Experience of solving complex issues through
analysis and action planning;
- Ability to present complex information in a
succinct and compelling manner;
- Ability and willingness to work in challenging
circumstances, to change work practices and hours, and to work with
incoming surge teams, in the event of emergencies;
- Fluency in English, both verbal and written,
required;
- Commitment to Save the Children values,
including willingness to abide by and enforce the Child Safeguarding
policy.
Desirable:
- Skills and experience using on line data
collection and analytical soft wares
- Experience in both emergency and development
contexts;
- Experience with health & nutrition
programmes, including knowledge of DHIS preferred;
- Somali language skills;
How to Apply
Interested candidates are required to submit a CV and mandatory Cover letter stating their salary expectations to Kenya.jobapplications@savethechildren.org indicating the Position Name on the subject line by 9th September 2015.
Interested candidates are required to submit a CV and mandatory Cover letter stating their salary expectations to Kenya.jobapplications@savethechildren.org indicating the Position Name on the subject line by 9th September 2015.
Applications will be reviewed as and
when they are received.
Only shortlisted candidates will be
contacted.
