Front Office Assistant Job in Kenya

Vacancy: Front Office Assistant

1 Opening
 
Nine One One Group is a leading integrated security solutions provider with a presence in all major cities in Kenya and other selected cities in the East African region. 

Through its flagship company CAR TRACK, the Group is a regional market leader in stolen vehicle recovery solutions, Fleet management and other asset tracking solutions.
 

We seek to recruit a Front Office Assistant.
 
Reporting to the Administration Officer the incumbent will be required to
  • Efficiently and effectively provide administrative support
  • Coordinate the sales process in regards to inquiries, installations and documentation, to ensure customer satisfaction.
  • Handle outgoing & incoming calls from internal and external clients in a prompt and courteous manner for satisfaction
  • Handling of staff incoming and outgoing letters to ensure timely delivery
  • Ensure the reception area is clean and tidy at all times
  • Act as a first contact and receive, assist and direct organizational visitors to the respective officials
  • Receive, sort and distribute mail
  • Respond to incoming email
  • Provide answers to routine enquiries or refer them to the respective personnel.
  • Monitor visitor access and maintain security awareness
  • Filing and maintaining the filing system
  • Assist in any other administrative duties that may be required from time to time
Required Qualifications
  • Diploma / Degree in Business Administration / Customer Service / Front Office Operations
  • Minimum 2 years working experience as a Receptionist
Skills & Abilities
 
The ideal candidate should:
  • Possess Excellent communication and interpersonal skills
  • Be able to work under no or minimum supervision

If you believe your experience, competencies and qualifications match the job and role specifications described; send your application and CV addressed to the Human Resource Department to reach us on or before Monday 3rd August 2015 by email to: hr@911group.co.ke