Customer Service
Manager
Job
Location: First year in Beijing, China, then back to Nairobi,
Kenya.
Position
Description: Assist the Manager to deal with customer service
affairs in the Africa Customer Service Department.
- Contact Africa
customers regularly about their concerns, or any problem on the scanner
site.
- Accompanying some
customers to visit different places Beijing when they come to the city.
- Assist the trainer in
the scanner operations training, scanner maintenance training.
- Translation of some
technical document, such as scanner operation manuals.
- Deal with daily
affairs in the office, such as to help some colleagues apply for the
visas.
- Any other work
assigned by the manager.
Main Duties
and Responsibilities When back to Nairobi, Kenya:
- Manage the aftersales
affairs in Kenya.
- Promotion and sales of
some types of NUCTECH products, such as baggage scanners.
Qualifications:
- Bachelor’s degree, or
above, majored in science and engineering
- Two years of
experience or more in customer service or sales of electrical products or
similar experience.
- A positive and sincere
attitude and good communicational skills, flexible to respond to a range
of different work situations under pressure.
Candidates
who speak a second language, such as French, are more preferable.
Note:
- Job function in
Nairobi might vary due to the Company’s strategy in the future.
- Candidates should
indicate their Current & Expected Salary.
- Candidates should have
a valid passport.
- Applicants should be
willing to relocate to Beijing China in the first year before relocating
back to the Kenyan office.
How to apply:
Interested candidates should send their applications to:
