Executive Experience Manager -
Partnerships
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment?
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment?
This position presents you with the
opportunity to grow and develop an exciting career that will allow you to
utilize your knowledge of the financial sector and banking services in an
Executive Banking environment.
Reporting to the Head – Executive Banking, the role holder will be responsible for driving revenue, ensure Co-op Bank brand exposure, products and service innovation, penetration and Executive member growth.
Reporting to the Head – Executive Banking, the role holder will be responsible for driving revenue, ensure Co-op Bank brand exposure, products and service innovation, penetration and Executive member growth.
This will include tracking, analysis
and reporting of results, continuous partnership development and improvement to
mutual benefit.
The Role
The successful jobholder will be required to:
The Role
The successful jobholder will be required to:
- Define, develop and manage strategic
partnership for Executive banking to complement the Overall Unit’s
strategy and deliver agreed revenue and growth targets, execute strategy
and implement partnership plans.
- Develop a CRM strategy with each partner for
mutual benefit of both organizations – optimizing on available Executive
customer profiling, segmentation, customer behavior and analysis.
- Work with internal & external partners to
identify and optimize all customer touch points through the entire
customer journey to ensure maximum exposure for the Executive banking
brand and optimal revenue generation on the partnerships.
- Promotional campaign development – manage
relationship with marketing team & other internal stakeholders
to develop a range of broad based partnership promotions and initiatives
and ensure differentiated offerings to stand out from competitors.
- Work closely with Marketing digital team, to
include internal and external channels, social media, mobile and web
analytics, to optimize exposure, drive traffic and increase conversion;
growing penetration and revenue of the partnerships.
- Create a framework with partners to develop
new and innovative customer propositions, new revenue opportunities and
integrated service solutions while – keeping Co-op bank Executive brand at
the forefront of the industry.
- Manage internal communications to inform and
engage all stakeholders including; service teams operations, sales, plus
regular external communication through marketing.
- Work with business and cross functional teams
to rapidly execute partnership programs – commercial and contract
internally alignment while providing leadership, creative and strategic
oversight over partnership negotiations.
Qualifications, Skills and Attributes
The successful candidate will be required to have the following skills, attributes and competencies:
The successful candidate will be required to have the following skills, attributes and competencies:
- Bachelor’s degree in a business related field.
- 3 years Sales experience in a Senior Marketing
role and 2 years’ experience in Banking Operations
- Excellent customer service and relationship
management skills.
- Experience in writing proposals and business
plans, with demonstrable project management experience
- A good understanding of banking operations
- Strong verbal & written communication
skills
- A Strong team player with ability to work
effectively with diverse groups
- Strong marketing, negotiating and decision
making skills.
- Leadership and supervisory skills coupled with
the ability to multi-task.
- Should be thorough, keen to detail and be
quality conscious.
- A good knowledge of the banking operations,
the Bank’s Credit Policy and CBK’s prudential guidelines as pertains to
lending.
How to apply:
If you are confident that you fit the role and person profile and you are keen to add value to your career, send your detailed Curriculum Vitae to jobs@co-opbank.co.ke by 14th August, 2015.
If you are confident that you fit the role and person profile and you are keen to add value to your career, send your detailed Curriculum Vitae to jobs@co-opbank.co.ke by 14th August, 2015.
Please quote this reference on your
application and on the subject line of your email as: EEMP/HRD/2015
Vacancy: Head of Co-op Bank Foundation
The Co-operative Bank Foundation is
the Co-operative Bank of Kenya’s Vehicle for Corporate Social Investment with
the objective of creating opportunity for future generations to find a better world
than that which we found.
The current flagship project of the
Foundation is an education scholarship scheme for bright but less endowed
children who are facing difficulties in paying school fees for secondary
education as well as university and the vocational internship program.
The Role
We are seeking an exceptional and
experienced advocate and leader to provide leadership to the bank’s Corporate
Social Investment (CSI) strategy and to build and drive strategic partnerships
and fund-raising strategies for the Co-op Foundation.
This is a very high profile role and
provides myriad opportunities as a strategic influencer and leader.
The successful candidate will have
demonstrated capability and track record of building strong networks and mutually
beneficial partnerships and fundraising for philanthropic activities that
define the Co-op Foundation’s pillars.
Specifically, the successful job-holder will be expected to;
Specifically, the successful job-holder will be expected to;
- Develop, lead and manage the execution of the
foundation fundraising and strategic partnerships development strategy as
well as oversee preparation of the annual financial and fundraising
budgets with clear Key Performance Areas and expected outcomes
- Develop and lead the strategy of the
Foundation within the broad context of the local and national landscape by
using performance measurements to guide strategic and operational
decision-making
- Oversee and strengthen the full implementation
of donor management and servicing requirements as part of compliance as
well as provide donor relationship management on quality control,
effective reporting and donor servicing
- Lead and facilitate the overall Foundation
strategic partnerships development and relationship management with donors
in major fundraising markets
- Work with the leadership of the foundation and
Bank to develop sustainable financing mechanisms for innovative and
sustainable CSI initiatives
- Represent Co-op Foundation in the business,
not-for profit forums, multilateral and bilateral donor forums and in
general the other external relationships in the philanthropic sector
- Scan the political, economic and thematic
landscape related to current and potential funders, and identify changes
and emerging opportunities to maximize funding revenue
- Promote Co-op Foundation visibility and brand
equity for scaled up innovative strategies aligned with the Co-op
Foundation mission and vision and cultivate a strong partnership with the
Board of Directors in setting policies consistent with the mission of the
Co-op Foundation
- Develop a strategic outreach and marketing
plan that provides a clear and concise message telling the organization’s
story whilst overseeing the execution of media relations participating in
interviews, developing press releases and all other media type engagements
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
The successful candidate will be required to have the following skills and competencies:
- A postgraduate qualification (MBA, MSc or PhD)
required in relevant field, e.g. economics, business management,
international development, communications;
- At least 10 years relevant experience of
working in a leadership position in development-focused organizations,
with over 5-10 years of direct experience in developing and nurturing
strategic partnerships and fundraising for CSI and development activities
in Kenya and elsewhere;
- Demonstrable experience of operating at
strategic and senior management level in development organizations or
foundations or similar organizations;
- Demonstrable experience of engaging in high
level stakeholder consultation with regards to fundraising and partner
development in the region and beyond;
- Comprehensive understanding of the current
partner and donor landscape, funding trends and priorities, engagement
strategies and innovations; fundraising experience in the financial and
the philanthropic sectors preferred;
- Energetic, entrepreneurial, proactive with
excellent relationship and influencing/negotiation skills;
- Strong marketing and external communications
skills;
- Outstanding interpersonal skills including the
ability to negotiate and manage partnerships relationships;
- Proven leadership and management skills;
- Ability to communicate effectively with a wide
group of partners and proactive sharing of information and reporting.
How to Apply:
You can create incredible value for your career and being part of a great team you can make immense difference in the lives of the communities/groups we work with.
You can create incredible value for your career and being part of a great team you can make immense difference in the lives of the communities/groups we work with.
Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating ‘Head of Co-op Bank Foundation’ in the subject line by 15th August, 2015.
We are an equal opportunity employer.
