Our client is
a Micro Finance Institution that is due to start operations by October
2015.
Job Vacancy: Risk and Compliance Officer
Job Purpose: The position is responsible for providing support on compliance related matters and risk management culture in the bank.
Job Purpose: The position is responsible for providing support on compliance related matters and risk management culture in the bank.
The
successive candidate will be part of the Bank’s risk and compliance team and
will contribute to the Bank’s mandate of positively transforming enterprises
and communities through provision of quality products and services that are
responsive to their financial needs.
The Core
Values: mission driven, customer focused, results
orientated and pioneering
The role will
involve the following responsibilities:
- Development and
implement a risk and compliance framework across the
institution
- Ensure that all
portfolios managed by the business comply with regulatory and bank
guidelines.
- Assist the various
units within the bank in putting adequate and effective controls in place
to mitigate regulatory risks and to review and evaluate the adequacy and
effectiveness of these controls on a regular basis.
- Establish a healthy
risk culture within the business.
- Conduct regular risk
and control self assessment exercises across all business units.
- Track and report on
the implementation of all remedial action in respect of internal and
external audit findings.
- Identify key risk
indicators for all risks within the business and to monitor and report on
these key indicators.
- Monitor and maintain
risk registers.
- Ensure that the risk
management approach and process is aligned with the business strategy and
tactical interventions.
Job
Specification
The candidate
should have the following minimum qualifications:
- Bachelor’s degree in
Commerce, Economics or related field.
- Qualification in risk
management will be an added advantage
- Three (3) years’
experience in a risk and compliance environment or related field
- Thorough knowledge of
financial services/Micro finance industry policies and regulatory
requirements as relates to CBK-regulated microfinance banks.
- Broad knowledge of the
key business functions of the industry and operations.
- CISA, CFA/ACII/FIA/FFI
& Risk management qualifications an added advantage.
Key
Competences
- Performance driven –
takes the initiative to set and achieve challenging work goals.
- Strong analytical
(Attention to details) and report writing skills.
- Good communication and
presentation skills
- Ability to work under
pressure.
- Ability to provide
guidance and leadership on corporate risk matters.
- Demonstrate good
communication and leadership skills with high personal integrity.
- Ability to actively
participate in team activities and achieve results within the broader team
objectives.
- Good interpersonal
skills.
- Good appreciation of
industry business trends including in the macro environment
Job Title: Finance and Administration Manager
Location: Nairobi
Reporting to: CEO
Probationary
Period: 6 months
Responsible
for: Finance Officers, Administrative
staff
Job Purpose: Our client is a Micro
Finance Institution that is due to start operations by October 2015.
The position
holder will be charged with responsibility of setting up a Finance and
Administrations department, overall finance roles and risk reporting for the
institution.
A suitable
candidate will have outstanding qualifications and skills in senior-level
management of finance function gained from a similar role in a reputable bank
or Microfinance.
The
successive candidate will be part of senior management team and will contribute
to the Banks mandate of positively transforming enterprises and communities
through provision of quality products and services that are responsive to their
financial needs.
The Core
Values: mission driven, customer focused, results
orientated and pioneering
The role will
involve the following responsibilities:
- Support the
development and implementation of the Bank’s strategic and business plan
through allocation of financial resources to ensure proper management of
financial resources and assets of the company.
- Manage the utilization
of company finances according to established policies, plans and
procedures. Assist in carrying out financial planning using projection
models and other financial tools and disseminate the information to the
various stakeholders within and without the organization.
- Monitor performance
against financial plans and provide relevant and timely information to the
Board, Senior Management peers, Departments, branches and other
stakeholders.
- Provide accurate and
timely periodic financial reports and other reports to the various
stakeholders as per policy or on need basis; prepare reports for
management, directors, auditors, regulators, government agencies and
departments including for tax compliance purposes.
- Coordinate with the
external auditors to ensure timely and expeditious facilitation external
auditing requirement and statutory reporting of financial performance.
- Manage the preparation
of financial proposals and related supporting documentation for donor
funding, external financiers, commercial financing, regulatory and
government authorities, external auditors, and financial consultants as
needed.
- Implement policies and
procedures to guide the management of the investment portfolios in the
bank.
- Provide, on need
basis, financial information to internal customers for use in their
various departments and act as liaison for the finance department.
- Ensure reliability and
integrity of financial and operating information systems
- Assist in the
supervision of budget preparation and consolidation of annual projections
- Manage balance between
risk and return by maintaining a positive spread between the interest
rates on earning assets and the interest cost of funds
- Manage all payments,
and collection & banking of revenue
- Manage all capital
expenditure and procurement for the bank
- Oversee funding
requirements and liquidity management of the bank
- Safeguard cash
balances and oversee inter branch transfers
- Ensure proper custody
of security, deeds and other important documents
- Ensure that the
organisation does not suffer financial loss through fraud and error by
ensuring that assets are safeguarded and by closely maintaining and
monitoring efficient and adequate internal control systems
- Supervise the running
of the finance department to ensure adherence to bank’s policies,
procedures and regulations.
- Ensure that the
organisation is continuing to meet the grant compliance requirements and
act as the liaison person with donors for financial reporting of grants.
- Ensure compliance with
laid down conditions and terms pertaining to loan agreements with external
financiers.
- Ensure coordination of
ALCO meetings per policy and follow up closure of relevant action plans
- Perform any other
duties as may be assigned by the Chief Executive Officer and/or Management
from time to time
Job
Specification
The candidate
should have the following minimum qualifications:
- Thorough knowledge of
financial services/Micro finance industry policies and regulatory
requirements as relates to MFI institutions.
- Bachelor’s degree in
Commerce (Accounting option) or Finance/Business Administration/Economics
or related field. Masters degree in Business Administration
(Accounting/Finance) and added advantage
- Training in
microfinance or banking field will be an added advantage
- Must be a CPA (K) or
ACCA finalist in related accounting, finance or audit field
- Member of ICPAK
- Have 5 years relevant
work experience 3 of which in a similar position preferably in a financial
environment.
- Hands on experience
with BR.NET emerge is an added advantage
Key
Competences
- Broad knowledge of the
key business functions of the industry and operations.
- Substantial
supervisory and people management experience required
- Highly motivated with
strong organizational and time management skills.
- Good attention to
detail with high importance placed on accuracy.
- Able to prioritize and
work well under pressure to meet strict deadlines
- Excellent analytical
and problem solving skills.
- Ability to multi task,
working on several projects at any one time
- Quality focused
- Strong negotiation
skills
- Good presentation and
communication skills
- Flexible with working
hours to ensure deadlines are met.
- Excellent working
knowledge of Computers & Microsoft Office applications
- Mature person with
leadership skills
- MUST be conversant
with the CBK reporting procedures and monitoring of key regulatory and
board-recommended ratios
Job
Framework: Operations and Credit Administrations Manager
Job Purpose: Our client is a Micro Finance Institution that is due to start operations by October 2015.
Job Purpose: Our client is a Micro Finance Institution that is due to start operations by October 2015.
The position
holder will be charged with responsibility of setting up an Operations and
Credit Administration department and will perform overall Operations, Credit
Administration and ICT roles for the institution.
A suitable
candidate will effectively handle credit administration function and banking
operations including ICT in order to ensure secure and profitable lines of
business and a quality loan book in the Micro and SME customer segment as well
as operational efficiencies.
The
successful candidate will be part of senior management team and actively
participate by invitation in Board Credit and Risk Committees and will
contribute to the Banks mandate of positively transforming enterprises and
communities through provision of quality products and services that are
responsive to their financial needs.
The Core
Values: mission driven, customer focused, results
orientated and pioneering
The role will
involve the following responsibilities:
- Ensure the bank
consistently delivers high quality service to all customers at all times
- Develop, formulate,
recommend and coordinate the implementation of policies, guidelines and
procedures for credit management in the organization.
- Monitor and evaluate
the credit performance and make appropriate recommendations to the CEO.
- Responsible for
putting measures in place to have quality loan book and also ensuring
credit and banking operations are conducted in line with internal policy
and regulatory requirements
- Responsible to provide
support, planning and management of the ICT infrastructure including
ensuring that the ICT infrastructure for the current business model and
any future growth are properly defined, implemented and maintained.
- Contribute to the
development of policies guidelines and procedures for business development
strategies that deliver products and services that are innovative,
responsive and meet customers’ needs and expectations.
- Develop strategies and
implementation plans to improve and standardize all aspects of operations.
- Lead and manage the
operations team to deliver a culture that supports and contributes to the
financial objective of the business and meets service standards.
- Ensure the operations
team delivers all planned and agreed department and individual performance
targets.
- Develop team members
through performance feedback, recommending training where appropriate, and
coach and mentor individuals for growth.
- Develop, formulate,
recommend and coordinate policies and guidelines on record management of
the organization.
- Produce timely and
accurate management reports as needed for monitoring and management of
business operations.
- Control the
utilization, proper maintenance and custody of all assets at the branch.
- Responsible for
continuous processes improvement and cost efficiencies across the entire
bank
- Ensure all reporting
tools are available at branch level to correctly monitor all branch
activities.
- Execute other duties
as assigned
Job
Specification
The candidate
should have the following minimum qualifications:
- A Bachelor’s Degree in
Economics, Finance, Business Administration, Commerce, Banking or a
related discipline. Possession of ICT qualifications and experience will
be an added experience
- 5 years’ experience in
a senior managerial level within a commercial/microfinance bank, financial
institution or other service oriented organization with 4 years of
handling Micro and SME clients. .
- Good understanding of
credit processes(Micro, check-off/retail and SME), branch operations
processes, bancassurance products and proven track record of
deployment of best practice customer service standards
- Knowledge and
understanding of the Banking Act, the Microfinance Act and the Central
Bank of Kenya (CBK) microfinance bank procedures and prudential
guidelines.
Key
Competences
- Thorough conceptual
and practical knowledge of credit procedures, policies and standards
applicable to Micro, Check-off/retail and SME business segments.
- Sound knowledge of
branch and centralized operations and processes including bancassurance
products
- Strong understanding
of operating systems and Core banking applications particularly BR.NET
- Performance driven –
takes the initiative to set and achieve challenging work goals.
- Strong leadership
skills
- Strong communication
and presentation skills
- Good interpersonal
skills
- Capacity to lead and
manage multi-discipline technical, operations and credit staff.
- Project management
skills
Job
Framework: Branch Service and Operations Supervisor
Job Purpose: Our client is a Micro Finance Institution that is due to start operations by October 2015.
Job Purpose: Our client is a Micro Finance Institution that is due to start operations by October 2015.
Working
closely with the Branch Manager, the job holder will be responsible for
day-to-day operations and administration of branch operations and service
delivery.
He/she will
ensure strict compliance with internal & regulatory policies, procedures
& guidelines while ensuring high levels of customer service within the bank
in line with the customer service standards and guidelines
The Core
Values: mission driven, customer focused, results
orientated and pioneering
The role will involve the following responsibilities:
The role will involve the following responsibilities:
- Act as primary
custodian of internal controls with responsibility for compliance to the
internal controls at the branch.
- Responsible for
ensuring that customer service standards and guidelines as laid down are
embedded in the branch. Plan, organize, monitor and control the day-to-day
services offered by tellers and the customer service staff to ensure timely
delivery of the services to enhance customer satisfaction.
- Supervise the
performance of tellers and branch customer service staff to ensure optimum
productivity and high quality customer service in order to provide a range
of general banking services to customers so as to achieve the goals of the
branch.
- Review and authorize
internal entries and customer transactions requiring Supervisor over-ride
per delegated authority and in line with laid down policy and procedures.
- Prompt resolution of
issues raised through internal audit.
- Ensure that the
Anti-Money Laundering/KYC requirements are strictly adhered to by all
branch staff at all times.
- Contribute to branch
cost management (to ensure acceptable expense levels)
- Responsible for cash
and security documents as a joint custodian of the vault ensuring that the
optimum cash balance is maintained at all times and Cash-In-Transit costs
are minimized.
- Responsibility to
ensure that branch risk management reports are reviewed per stipulated
frequencies/timelines.
- Work with the Branch
Manager to develop, train branch staff on internal controls and customer
service and also motivate all direct reports.
- Contribute to the
overall branch targets through deposit mobilization and the sale of other
bank products
- Perform other duties
as assigned by the line manager
Job
Specification
The candidate
should have the following minimum qualifications:
- A Degree in Finance,
Business Administration or related field.
- Minimum of five years’
experience in Microfinance or Commercial Banking at a supervisory
position.
- A Bachelors degree in
Economics, Commerce, Business Management, or other related field.
- Professional banking
qualifications such as AKIB will be added advantage.
- Knowledge of operational
procedures, procedures, and legalities relevant to branch operations.
Key
Competences
- A thorough
understanding of branch operations procedures especially transaction
processing procedures is a mandatory.
- Experience in dealing
with micro & high end clients is a definite advantage.
- Knowledge of banking
operations roles e.g. cash management, customer care, operations etc will
be an added advantage.
- Excellent team
leadership skills.
- A proven track record
of meeting and exceeding targets.
- Good communicator with
excellent interpersonal skills.
- Good judgment/decision
making skills.
- Ability to work under
pressure as well as ensure accuracy.
- Ability to offer
mentorship support preferred
Job
Framework: Business Development Manager / Branch Manager
Job Purpose: Our client is a Micro Finance Institution that is due to start operations by October 2015.
Job Purpose: Our client is a Micro Finance Institution that is due to start operations by October 2015.
This position
will be charged with Business Operations and Development, Strategic thinking
and coordinated leadership of all the branches, this will include quality
advice to enhance effective business development, customer satisfaction and
integrate corporate governance of all the branches.
The
successive candidate will be part of senior management team and will contribute
to the Banks mandate of positively transforming enterprises and communities
through provision of quality products and services that are responsive to their
financial needs.
The Core
Values: mission driven, customer focused, results
orientated and Pioneering
The role will
involve the following responsibilities:
Strategic and
Business Management
- Take the lead in the
formulation, development and review of marketing policies and strategies
that optimize sales of Bank services
- Develop concept
papers, proposals and expression of interest to support new product and
business growth and development.
- Provide business
development and marketing support to branch offices as required from time
to time
- Support the
preparation of budgets and monitor expenditure for the unit.
- Ensure periodic
reviews of the performance of the Bank’s products.
- Support the
development and implementation of a corporate public relations and
communications strategy for the Bank.
- Support the branches
in deposit mobilization activities and initiatives
Marketing and
Sales Management
- Develop and execute
marketing plans, and programs both short and long term to ensure market
share growth
- Coordinate products
promotional activities and events with appointed agencies and ensure
adherence to Bank and product guidelines
- Prepare and present to
the Management regular sales and marketing status reports as required.
- Participate in
development of pricing strategies, balancing firm objectives and customer
satisfaction.
- Evaluate the financial
aspects of product development, including the product’s budgets,
expenditures, research and development appropriations,
return-on-investment, and profit-loss projections.
- Facilitate periodic
market research studies to support product and service delivery and
business development.
- Undertake periodic
analysis of business performance and table marketing reports for the
Management, and assist in formulating and coordinating marketing
activities and policies to promote products and services.
Product and
Brand Development and Management
- Conduct market
research, intelligence and analysis in order to develop new and
competitive product
- Monitor competing
products and services in the market and advise Microfinance Bank
stakeholders for necessary action.
- Assist in branding of
the Bank to achieve a competitive niche in the market
Customer
Service and Relationship Management
- Develop and maintain
an effective customer liaison program for the Bank.
- Develop and ensure
implementation of effective customer care mechanism that ensures
responsiveness to customers’ expectation
- Perform any other
duties assigned by the management/supervisor from time to time
Job
Specification
The candidate
should have the following minimum qualifications:
- At least 6 year
experience in senior management level in Micro Finance or Banking industry
and lending either in SME or Group preferably in a financial institution
is a must.
- A Bachelor’s degree in
Business Administration or Marketing, Accounting, Finance or related
fields.
- Practical knowledge in
Sales and Marketing, and credit risk management.
- Knowledge of banking
operation roles e.g. Credit, cash management, customer care, operations.
- Post graduate diploma
in Communications and Public Relations, Management, or Leadership
- Member of Chartered
Institute of Marketing, PR or Communications, ICPAK, CPA (K)/ ACCA
Key
Competences
- Ability to work
independently and drive assignments to completion
- Exceptional
communication skills
- Must possess excellent
administrative, financial, public relations, and analytical skills
necessary to enhance job performance
- Decisive and
accommodating
- Performance driven –
takes the initiative to set and achieve challenging work goals. Proven
track record for delivery of superior results and ability to meet
stretching targets
- Strong negotiation
skills.
- Track record of
aggressive marketing attitude with high sense of creativity and
innovation. Proven track record of aggressive sales of loans, deposit
mobilization and distribution of banc assurance products
- Capacity to lead and
manage sales staff including direct sales representatives. Team
supervisory experience mandatory.
- Good interpersonal and
communication skills with high personal integrity and ability to work
under pressure.
- Credit management
skills
- Knowledge/exposure in
Branch Operations
- Good customer
relationship management skills and track record
Job
Framework: Business Development Officer
Job Purpose: Our client is a Micro
Finance Institution that is due to start operations by October 2015.
Reporting to
and working closely with the Branch Manager, to support branch business
growth.
The job
holder is expected to grow a high quality loan book portfolio, mobilize
deposits, manage loan repayment collections and maintain high customer service
standards while ensuring compliance to processes, procedures and controls
Core Values: mission driven, customer
focused, results orientated, Pioneering
The role will
involve the following responsibilities:
- Deposit mobilization -
Aggressively market for new liability accounts in line with the given
targets.
- Spearhead the credit
function of the branch by ensuring growth of high quality loan book as per
targets.
- Cross sell banc
assurance and other bank products
- Ensure that all
conditions pertaining to customer loan applications are fulfilled prior to
disbursement requests being processed.
- Develop good customer
loans/facilities proposals that comply with the banks credit
administration standards and policy.
- Review customer
demands in the market and recommend products/ services that will enable
the Bank to compete in the area of operations.
- In liaison with Credit
Administration, ensure timely renewal of insurance policies for assets
charged as security and timely updates of valuation reports for properties
charged as security for loans extended by the bank under personal
portfolio.
- Effective monitoring
of loan repayments and mitigating risks related to defaults and
periodically reviewing the loan portfolio to manage likely problem areas.
- Ensures compliance to
regulatory requirements and implementation of effective anti-money
laundering procedures and controls.
- Keep abreast of new
development in customer preference and advices management on relevant
changes.
- Manage customer
relations under personal portfolio and ensure lasting relations are
established with all clients
- Ensure prevention of
income leakage and collection of revenue
- Manage, motivate and
train staff under purview to ensure productivity is optimized and level of
staff competency is continuously upgraded.
- Facilitate proper on
boarding of new staffs through coaching and mentoring.
Job
Specification
The candidate
should have the following minimum qualifications:
- Bachelor’s degree in
Commerce, Economics or related field.
- At least 3 (three)
years’ experience as a Relationship Officer in Sales or Credit with proven
track record for delivery of superior results.
- Supervisory experience
mandatory.
- Good Knowledge and
experience in banking operations
- Added advantage to
those experienced in a micro-finance environment
Key
Competences
- Performance driven –
takes the initiative to set and achieve challenging work goals. Proven
track record for delivery of superior results and ability to meet
stretching targets
- Strong negotiation
skills.
- Sales / Marketing
skills including loans, deposit mobilization and distribution of banc
assurance products
- Capacity to lead and
manage sales staff including direct sales representatives. Team
supervisory experience mandatory.
- Good interpersonal and
communication skills with high personal integrity and ability to work
under pressure.
- Credit management
skills
- Knowledge/exposure in
Branch Operations added advantage.
How to Apply
If you
believe your career objectives match this exciting position, please forward
your application and detailed C.V stating your current position, remuneration,
contact details by 1st September 2015 to the Sheer Logic Management Consultants
E- Mail: info@sheerlogic.co.ke
Only shortlisted candidates will be contacted
NB: Please clearly indicate on the subject line the position you are applying for e.g ‘Business Development Officer’
