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Research Manager Job in Nairobi Kenya

Our client, a Marketing Research Company, is seeking a well qualified individual to fill the position of Research Manager.

Location: Nairobi
Job Summary: You will be in close contact with clients, preparing proposals and updating them constantly on project progress. 

You will liaise with the Research Team on delivering expected client deliverables as per agreed terms. 

You will also be responsible for ensuring that the whole research process is successfully executed and that the research objectives are met.

Duties and Responsibilities
  • The main liaison between client and internal team
  • Responsible for compiling proposals and tender documents
  • Oversee the whole research process and the research team
  • Stay constantly up-to-date with the research team and update client on progress of the project
  • Manage all client service issues that come up
  • Review reports from research team before forwarding to client
  • Guide and oversee data processing and coding of verbatims and data capture
  • Liaise with client in data quality checks including data cleaning
  • Leads data analysis statistics and ensures data matrix is adequate
  • Responsible for quality control including to ensure tables make sense
  • Compile reports and send top line report to client as well as deal with questions from clients
  • Submit final report to client which may require presentation
  • Ensure accounts team invoices client and follows up on collection
  • Responsible for getting feedback from clients
Education & Experience
  • A Bachelors in any relevant Social Sciences degree
  • At least 3 years’ experience in research and client service
  • Must demonstrate working closely with client
  • Clear and strong client service skills
  • Statistical analysis skills required
  • Strong Client Service skills are essential
  • Strong Research Project Management skills
  • Good management and leadership skills
  • Strong planning skills
  • A good understanding of data management
  • Good interpersonal skills
How to Apply

Interested candidates should send their applications to by 20th July 2015. 

Only those shortlisted will be contacted. 

We shall not consider candidates without experience dealing directly with clients.

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