Job Title: Sales Manager – Channel / Partner Management
Effective Date: Immediately
Business Unit: SimbaNET
Kenya Limited
Report to: HOD
Sales- SME
The SimbaNET Sales Manager will work
within the SimbaNET Sales Department and will report to the HOD SME Sales on
Daily Activities.
The Sales Manager will be responsible
for the following key areas in Sales Department:-
- Responsible for the entire Sales functions
across Channel Markets.
- Responsible for the development and
performance of all sales activities in assigned market.
- Direct channels and provide leadership towards
the achievement of maximum profitability and growth in line with company
vision and values.
- Establishes plans and strategies to expand the
customer base in the marketing area and contributes to the development of
training and educational programs for channel partners.
Key Responsibilities:
1. SMEs & SOHO Sales
- Develops a business plan and sales strategy
for the market that ensures attainment of company sales goals and
profitability.
- Responsible for the performance and
development of the channel partners.
- Prepares action plans in each territory for
effective search o channels partners leads and prospects.
- Initiates and coordinates development of
action plans to penetrate new markets.
- Assists in the development and implementation
of marketing plans as needed.
- Conducts one-on-one review with all Channel
Partners to build more effective communications, to understand training
and development needs, and to provide insight for the improvement of
channels’ sales and activity performance.
- Provides timely feedback to senior management
regarding performance.
- Provides timely, accurate, competitive pricing
on all completed prospect applications submitted for pricing and approval,
while striving to maintain maximum profit margin.
- Engage proactively with channel partners and
negotiate on pricing as per the company policy.
- Maintains accurate records of all pricings,
sales, and activity reports submitted by Sales Executives.
- Creates and conducts proposal presentations
and RFP responses.
- Assists channel partners in preparation of
proposals and presentations.
- Controls expenses to meet budget guidelines.
- Adheres to all company policies, procedures
and business ethics codes and ensures that they are communicated and
implemented within the team.
- Recruits, tests, and hires channel partners
based on criteria agreed upon by senior management.
- Submission of all weekly, monthly quarterly
and Annual reports and presentations.
2. Channel Sales
- Guiding the Sales Agents for Channel
Management.
- Building strategies to increase sales using
Sales promotion exercises, Sales activations programmes, use of Reseller,
Motivating resellers and building the Plan to meet them to be in touch
with them.
3. Internal / External Cooperation
- Ensures that all channel partners meet or exceed
all activity standards for prospecting calls, appointments, presentations,
proposals and closes.
- Educates channel sales team by establishing
programs/seminars in the areas of new account sales and growth, sales of
emerging products and multi-product sales, profitability, improved
presentation strategies, competitive strategies, proper use and level of
sales support, management of expenses and business/financial issues on
contracts.
- Hold regular meetings with All channel
partners.
- Delegate’s authority and responsibility with
accountability and follow-up.
- Sets examples for channel Sales
partners/Business Executives in areas of personal character, commitment,
organizational and selling skills, and work habits.
- Conducts regular coaching and counseling with
Channel partners to build motivation and selling skills.
- Maintains contact with all clients in the
market area to ensure high levels of client satisfaction.
- Demonstrates ability to interact and cooperate
with all company employees.
- Coordination with various departments Like
Technical, Project, Commercial etc for proposals implementation and after
sales activities.
Requirements:
- A degree in Business related or its
equivalent- Position requires sales, interpersonal and negotiation skill,
logical and analytical mind
- Minimum of 5 years of experience: 2-4 years of
experience in Sales Management
- Strong understanding of customer and market
dynamics
- Proven leadership and ability to drive sales
teams.
- Extensive experience in all aspects of
Customer Relationship Management
- Should have good knowledge of customer
relations and vastly networked.
- Good knowledge of (but not limited to) -
Wimax, Fiber and VSAT technologies, would be an added advantage
- Ability to multi task and deliver on other
tasks as may be assigned by the superiors from time to time, with minimum
supervision.
- Of good temperament, right attitude,
innovative and responsive in carrying out their duties.
Required Competencies:
- Performance Management and Sales Management
- Must have full understanding on SMEs & SOHO
Market,
- Must have good sales planning, managing
process, developing budgets and sales strategies.
- Excellent communications skills and strong
negotiation skills
- Fluent in English (written and spoken) and
Kiswahili (spoken)
- Ability to grasp the fundamentals of Sales and
manage the cycle
- Ability to quickly grasp concepts, work under
pressure, deliver to meet deadlines
- Must be self‐driven,
motivated, enthusiastic, positive and pleasant individual who is result
oriented
- Ability to interface and communicate professionally
and politely at all levels within a corporate environment
- Must have emotional maturity to enable them to
work with customers who may sometimes be upset
- Must pay attention to detail to ensure all
aspects of customer satisfaction are covered
- Must be a team player and can demonstrate the
ability to work with the various departments within the company to achieve
the shared Vision
- Ability to accurately report sales figures,
trends and customer requirements
- Ability to assume responsibility for accuracy
and timeliness of work product
- Ability to manage staff as well as facilitate
change
- Willingness to work irregular hours, weekends,
and holidays as in when needed
Personal Characteristics:
- This individual must have a strongly developed
sense of responsibility and work commitment. He/she must be highly
motivated and eager to learn.
- He/she should be able to follow instructions
and plans of action.
- Professional and personal ethics are
essential.
- Most importantly, this individual should have
a positive attitude towards work and view it as a means of intellectual
achievement as well as that of living.
- Respect, Openness, Flexible
Qualified and interested candidates
send their application and CV to recruitment@simbanet.co.ke subject heading
SALES MANAGER- CHANNEL/ PARTNER MANAGEMENT not later than 19th June 2015.
Job Title: Sales Account Manager - SME
Effective Date: Immediately
Business Unit: SimbaNET Kenya Limited
Report to: HOD Sales- SME
Profile and Main Purpose of the Job: SimbaNET (K) Limited is part of The Wananchi Group and one East African’s leading internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services.
Profile and Main Purpose of the Job: SimbaNET (K) Limited is part of The Wananchi Group and one East African’s leading internet, data and entertainment companies, first Triple Play brand, incorporating broadband internet, cable television and voice services.
The SimbaNET Sales Manager will work
within the SimbaNET Sales Department and will report to the HOD SME Sales on
Daily Activities.
The Sales Account Manager will be
responsible for the following key areas in Sales Department:-
- Responsible for the Team performance leading a
group of sales staff.
- Responsible for the development and
performance of all sales activities in assigned territory.
- Provide leadership towards the achievement of
maximum profitability and growth in line with company vision and values.
- Establishes plans and strategies to expand the
customer base in the marketing area and contributes to the development of
training and educational programs for channel partners.
Key Responsibilities:
1. SME Sales
- Suggest; assist in identifying sales strategy
for the market that ensures attainment of company sales goals and
profitability.
- Responsible for the performance and
development of the sales staff.
- Set up sales plan in order to archive sales
target required by the company providing a detailed sales action plan to
ensure that targets are achieved on a monthly, quarterly and annually.
- Support, motivate staff member to achieve
individual and team target.
- Supervise daily work of sales staff.
- Build up good relationship with service
provider in the responsible field.
- Negotiate or assist in negotiation with
accounts in order to improve closure with sales staff.
- Monthly, Quarterly and Annual Market update
report on new services, competitors, business opportunities etc.
- Work closely with other job functions in the
company to improve overall services level.
- Immediate reporting of important issues
(service, operational, HR) to direct senior level.
- Handling of key accounts, prospects
- Other duties reasonably relating to this
position
- Propose, suggest, assign (as applicable) sales
target, jobs responsibilities for each Sales Staff member.
- Staff performance appraisal, suggest
rewarding, punishment, proposing staff dismissal when applicable.
- Request additional staffing and other
resources to achieve common goals and objectives.
- Assists in the development and implementation
of marketing plans as needed.
- Conducts one-on-one review with all Channel
Partners to build more effective communications, to understand training
and development needs, and to provide insight for the improvement of
channels’ sales and activity performance.
- Provides timely feedback to senior management
regarding performance.
- Provides timely, accurate, competitive pricing
on all completed prospect applications submitted for pricing and approval,
while striving to maintain maximum profit margin.
- Assists Sales staff in preparation of
proposals and presentations.
- Controls expenses to meet budget guidelines.
- Adheres to all company policies, procedures
and business ethics codes and ensures that they are communicated and
implemented within the team.
- Submission of all weekly, monthly quarterly
and Annual reports and presentations.
2. Internal / External Cooperation
- Ensures that all Sales Staff in his/her team
meet or exceed all activity standards for prospecting calls, appointments,
presentations, proposals and closes.
- Hold regular meetings with All Sales Staff in
his/her team.
- Delegate’s authority and responsibility with
accountability and follow-up.
- Sets examples for Sales staff in areas of
personal character, commitment, organizational and selling skills, and
work habits.
- Conducts regular coaching and counseling with
Sales staff to build motivation and selling skills.
- Maintains contact with all key clients in the
market area to ensure high levels of client satisfaction.
- Demonstrates ability to interact and cooperate
with all company employees.
- Coordination with various departments Like
Technical, Project, technical etc for proposals implementation and after
sales activities.
Requirements:
- A degree in Business related or its
equivalent- Position requires sales, interpersonal and negotiation skill,
logical and analytical mind
- Minimum of 5 years of experience: 2-4 years of
experience in Sales Management
- Strong understanding of customer and market
dynamics
- Proven leadership and ability to drive sales
teams.
- Extensive experience in all aspects of
Customer Relationship Management
- Should have good knowledge of customer
relations and vastly networked.
- Good knowledge of (but not limited to) -
Wimax, Fiber and VSAT technologies, would be an added advantage
- Ability to multi task and deliver on other
tasks as may be assigned by the superiors from time to time, with minimum
supervision.
- Of good temperament, right attitude,
innovative and responsive in carrying out their duties.
Required Competencies:
- Performance Management and Sales Management
- Must have full understanding on SMEs &
SOHO Market,
- Must have good sales planning, managing
process, developing budgets and sales strategies.
- Excellent communications skills and strong
negotiation skills
- Fluent in English (written and spoken) and Kiswahili
(spoken)
- Ability to grasp the fundamentals of Sales and
manage the cycle
- Ability to quickly grasp concepts, work under
pressure, deliver to meet deadlines
- Must be self‐driven,
motivated, enthusiastic, positive
and pleasant individual who is result oriented
- Ability to interface and communicate
professionally and politely at all levels within a corporate environment
- Must have emotional maturity to enable them to
work with customers who may sometimes be upset
- Must pay attention to detail to ensure all
aspects of customer satisfaction are covered
- Must be a team player and can demonstrate the
ability to work with the various departments within the company to achieve
the shared Vision
- Ability to accurately report sales figures,
trends and customer requirements
- Ability to assume responsibility for accuracy
and timeliness of work product
- Ability to manage staff as well as facilitate
change
- Willingness to work irregular hours, weekends,
and holidays as in when needed
Personal Characteristics:
- This individual must have a strongly developed
sense of responsibility and work commitment. He/she must be highly
motivated and eager to learn.
- He/she should be able to follow instructions
and plans of action.
- Professional and personal ethics are
essential.
- Most importantly, this individual should have
a positive attitude towards work and view it as a means of intellectual
achievement as well as that of living.
- Respect, Openness, Flexible
Qualified and interested candidates
send their application and CV to recruitment@simbanet.co.ke subject heading
SALES ACCOUNT MANAGER- SME not later than 19th June 2015.
SimbaNET COM Kenya is an Equal Opportunity Employer and will offer competitive compensation to the right candidate.
Only shortlisted candidates will be
contacted
