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Job Vacancies at Innscor Kenya Limited (GALITO’s)

Our client Innscor Kenya Limited, a franchise of Innscor International Franchising (IIF), has been the proud name behind an exciting range of quick service restaurant (QSR) brands, franchised across Africa. 

The QSR brands under the Innscor International Franchising umbrella consist of Chicken Inn, Pizza Inn, Bakers Inn, Creamy Inn and Galito’s. 
They are searching for highly motivated and self-driven candidates to fill in the following positions:

Assistant Restaurant Manager 
(10 Positions)
The Assistant Restaurant Manager will be in charge of ensuring smooth running of restaurant operations including supervisory of staff and inventory, ensuring quality standards and handling queries. 

Principal Duties / Tasks and responsibilities
  • Forecast short term and long term operational requirements and obligations in order to maintain adequate finances
  • Responsible for banking process including filling in of banking slips and ensure that cashiers do not at any time pile up banking slips.
  • Fully accountable for petty cash and float and ensure availability and correct handling of the same.
  • Handle all queries from customers or suppliers for each complex without diverting calls or referring complaints to head office.
  • Ensure product quality that meets the brand set standards
  • Supervise all inventory teams during monthly physical count of inventory items and compare stock register balances of items against physical count.
Qualifications, Experience and Knowledge:
  • Bachelor’s Degree or advanced diploma in Hotel and Restaurant Management
  • Over 4 years’ experience in managing a startup restaurant at the level of a manager
  • Must be a team player, show responsibility and initiative with minimal supervision
  • Ability to manage deliverables, and communicate effectively with team members

Dial a Delivery Operations Manager
The Dial a Delivery Operations Manager will be in charge of ensuring food delivery hygiene standards are strictly maintained according to the Innscor Kenya policies and procedures and in accordance with local requirements.

Principal Duties / Tasks and responsibilities
  • Analysis and reporting of identified faults in customer satisfaction
  • To come up with promotion that increase turnovers, increase customer count or increase awareness
  • Ensure that the requirements of safety, health and work environment are maintained
  • Ensure all riders are trained and evaluated according to the Innscor Kenya policies and procedures
  • Ensure all bikes are maintained and operating according to the Innscor Kenya procedures and policies
  • Ensuring that insurance covers and bikes inspection are procured or done on time
  • Carrying out performance appraisal to all riders
Qualifications, Experience and Knowledge:
  • Bachelors’ degree in Public Administration and Management, Business Management or any Social Science Degree or any other relevant field from a recognized institution
  • A Diploma in Transport or Fleet Management
  • Must have served as a Transport / Fleet Management/manager Officer for at least three years (3) in a busy institution or large organization
  • Must have proven experience in managing riders/drivers and allocation of transport in a busy environment.
  • A valid driving license

Training Manager
The Training Manager will be in charge of implementing the in-house organizational plans and strategy on training and development needs.
Principal Duties / Tasks and Responsibilities
  • Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems. 
  • Design and continue to improve training courses and programs necessary to meet training needs or manage this activity via external provider(s).
  • Ensure training activities meet with and integrate with organizational requirements for quality management, legal stipulations and health and safety,
  • Assess relevant training needs for staff individuals and organization in consultation with departmental heads
  • To actively search, creatively design and implement effective methods to educate and enhance training
  • Conduct follow-up studies of all completed training to evaluate and measure results.
  • Develop trainer development programs and coach others 
Qualifications, Experience and Knowledge:
  • Bachelor’s Degree in Social Sciences or related disciplines from a recognized institution
  • Must have Certificate on Training of Trainers
  • At least 4 years of relevant experience
  • Proven track record of having successfully trained a large work force and management in an hospitality organization
  • Team player with ability to impart knowledge, persuasion skills and ability to motivate staff.
Interested candidates are requested to forward their updated CVs to by 8th July, 2015 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees. 

Only shortlisted candidates will be contacted. 

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