Job Title: Technical Installation Supervisor
Industry: Security
Location: Nairobi
Salary: 50k
- 60k Gross
Our client is one of the leading and
most respected Security Solutions providers serving a wide host of clients
in diverse industries in Kenya, Uganda and Rwanda.
Purpose: To
ensure timely & quality installation of electronic security systems
Key Responsibilities
- To supervise all installation technicians
installing electronic security equipments.
- To ensure quality installation is completed
within the quoted time
- To check daily Job cards for technicians
against the job requirements.
- To check client complaint book and activation
sheets and allocate technician.
- To liaise with the technical coordinator on
fixing client appointments.
- To prepare daily installation plans.
- To attend site meetings and ensure that
the installation plan is compliant with the clients expectations.
- To assist the operations department in
compiling incidence reports.
- To train technicians on new and existing
electronic security equipments.
- To do surveys for new and upgrade of
electronic security systems.
- To ensure department Vehicles are fueled all
the time.
- To ensure that installation technicians have
all the relevant tools and equipment while on duty.
- To ensure that all the technicians are in full
company uniform and display Company Identity Cards while on duty.
- To ensure security of clients’ property and
tidiness of the premises while attending to the allocated assignments.
Qualification & Skills
- Degree/Diploma in electrical engineering
and/or equivalent
- At least 3 years of experience in similar
relevant field
- Must have practical installation experience of
security systems such as Alarms, CCTV, etc.
- Possess a solid customer service attitude
- Excellent communication skills both verbal and
written, ability to work in a fast-paced team atmosphere
- Able to explain technical information to
non-technical people with respect and courtesy
- Solid Understanding of security Equipment
If you are up to the challenge,
possess the necessary qualifications and experience, please send your CV with a
passport photograph only quoting the job title on the email subject (Technical
Installation Supervisor) to jobs@corporatestaffing.co.ke before 5th June, 2015
Kindly indicate current/last salary on your CV
Title: Zone Manager
Industry: Security
Services
Location: Nairobi
Salary: 60K
– 80K gross
Our client is one of the leading Security Solutions provider for a wide host of clients in diverse industries offering manned guarding, K-9 guarding, investigations, VIP protection and Cash-in-transit.
Our client is one of the leading Security Solutions provider for a wide host of clients in diverse industries offering manned guarding, K-9 guarding, investigations, VIP protection and Cash-in-transit.
They seek to hire a Deployment
Manager to manage Security Services in a specified zone In-charge of a business
Sub - unit and ensuring profitability of the business in the Sub- unit
Responsibilities & Authorities
Responsibilities & Authorities
- Supervise the day to day security operations
of Deployment, Supervision and allocation of duties as required at the
Client Sites.
- Responsible for coordinating and supervising
the day-to-day team effort of Supervisors, Liaison Officers, Senior
Liaison Officers and other assigned personnel to ensure that services are
delivered in a quality and cost effective manner within the assigned zone.
- Ensure proper channels of communication exist
and are enforced between the employees and the headquarters.
- To mentor performance SLO and LO’s and mentor
as necessary.
- Oversee compliance of Guards with established
Company Policies and Standards such as Health and Safety, security
measures being in place and training of guards.
- Responsible for ensuring all Employees portray
a Corporate Brand Image through inspections of guarding uniforms, company
vehicles and motor bikes and equipment.
- Ensure all Assignment Instructions and
Incident reports are attached into Evolution.
- Investigate incidents and prepare Incident
reports within 48 hours. Ensure client’s requirements, requests,
complaints and suggestions are updated on to the Evolution system.
- Ensure all issues and complaints brought in
are addressed within 24 hours and recorded in the Supervisory Occurrence
Book and updated on Evolution with corrective actions implemented.
- Ensure Annually review of all assignment
instructions in every Zone
- Conduct Security Vulnerability Assessment by
Inspecting premises to ensure adequate security is available and that all
physical facilities comply with Health and safety and environmental codes
and ordinances.
- Ensure implementation of prepared Monthly
Zonal Spot check Schedules and Timam Parade Schedules.
- Conduct and attend monthly Timam parades for
every area as per documented agenda.
- Prepare Timam Parade and Spot Check Reports
and address issues with the OM, implementing the necessary corrective
action.
- Work with assigned personnel to ensure that
all contractually scheduled hours are met with a minimum use of unbilled
overtime.
- Ensure on termination of a Contract all
resources and equipment from client premises are returned to the Stores
(Transmitters, Mobiles, and Umbrellas etc.)
- Act as liaison between the organisation and
the customer to foster customer attention by attending meetings personally
address any non conformity identified from the Baton site report and the
Baton report by supervisor on a daily basis.
- Ensure Scheduled Site Trainings for
assignments are conducted in liaison with the Training Manager as per
schedule.
- Prepare all required reports as per the
documented processes, recommend and develop strategies to improve quantity
and quality of service delivered.
- Adherence to systems, processes and policies.
- Responsible for all incidents’s to be logged
in Evolution and monitor all progress report.
Reporting To: The
duty Operations Manager, or any other officer that the company may appoint.
KPI: Bringing down incidents and improving client satisfaction by enforcing company policies and standards through supervision, guidance and disciplinary actions on all guarding and supervision staff.
Enforcing company visibility, reputation and branding by ensuring proper deployment of guards, impeccable state of company equipment, uniforms and vehicles.
Key participatory Areas:
KPI: Bringing down incidents and improving client satisfaction by enforcing company policies and standards through supervision, guidance and disciplinary actions on all guarding and supervision staff.
Enforcing company visibility, reputation and branding by ensuring proper deployment of guards, impeccable state of company equipment, uniforms and vehicles.
Key participatory Areas:
- Assist in taking disciplinary action in
liaison with OM, HOD, HRM
- Assist in conducting strategic positioning,
testing exercise in every quarter
- Assist in conducting security audits for
existing clients and preparing reports on the same
Duty Variation: May
be required to work in any other capacity the company may require of you from
time to time.
Minimum Qualification & Skills
Minimum Qualification & Skills
- Diploma/ Degree in Business/Security related
studies
- Minimum 4 years in operations/supervision in
security
- Candidates holding similar position preferred
- Result oriented, self motivated and energetic
- Computer literacy and good knowledge of
computer packages
- Good communication and presentation skills at
a senior level
- Ability to work under pressure to meet tight
deadlines
- Should be a team player
If you are up to the challenge,
possess the necessary qualifications and experience, please send your CV only
quoting the job title on the email subject (Zone Manager 60 – 80K gross) to
vacancies@corporatestaffing.co.ke before 5th June, 2015
Kindly indicate previous/ current salary on your CV
Job Title: Corporate Sales Executives
Industry: Security
Location: Nairobi
Salary: 40k-60k + Commission
Our client is one of the leading and
most respected Security Solutions providers serving a wide host of clients in
diverse industries in Kenya, Uganda and Rwanda.
They seek to hire dynamic and result
driven individuals to fill the position of sales agents. (Ladies are encouraged
to apply)
Duties & Responsibilities
- Identify business opportunities by identifying
prospects and evaluating their position in the industry; researching and
analyzing sales options.
- Builds business by identifying and qualifying
prospects.
- Sell products by establishing contact and
developing relationships with prospects; recommending solutions.
- Maintain relationships with clients by
providing support, information, and guidance; researching and recommending
new opportunities; recommending profit and service improvements.
- Identifies product improvements or new
products by remaining current on industry trends, market activities, and
competitors.
- Prepares reports by collecting, analyzing, and
summarizing information.
- Maintains quality service by establishing and
enforcing organization standards.
- Maintains professional and technical knowledge
by attending educational workshops; reviewing professional publications;
establishing personal networks, participating in professional societies.
- Contributes to team effort by accomplishing
related results as needed.
Qualification & Skills
- At least a Degree in sales/ marketing or any
related field.
- Must have more than one year sales experience
dealing with corporates.
- Experience in selling security services to
corporates is an added advantage.
- Good Presentation Skills.
- Client Relationships.
- Emphasizing Excellence.
- High Energy Level.
- Negotiation
- Prospecting
- Meeting Sales targets
- Good Sales Planning.
- Independence.
- Motivation for Sales.
If you are up to the challenge,
possess the necessary qualifications and experience, please send your CV with a
passport photograph only quoting the job title on the email subject (Corporate
Sales Executives 40-60k + Commissions) to vacancies@corporatestaffing.co.ke
before 5th June, 2015
Kindly indicate current/last salary on your CV
Kindly indicate current/last salary on your CV
Job Title: Corporate Customer Service Agents
Industry: Security
Location: Nairobi
Salary: 40k-60k
Our client is one of the leading and
most respected Security Solutions providers serving a wide host of clients in
diverse industries in Kenya, Uganda and Rwanda.
They seek to hire dynamic and result
driven individuals to fill the position of Customer Service agents. (Ladies are
encouraged to apply)
Duties & Responsibilities
- Attracts potential customers by answering
product and service questions; suggesting about other products and
services.
- Opens customer accounts
- Maintains customer records by updating account
information.
- Resolves product or service problems by
clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to
management by collecting customer information and analyzing customer
needs.
- Prepares product or service reports by
collecting and analyzing customer information.
- Contributes to team effort by accomplishing
related results as needed.
Qualification & Skills
- A university degree in marketing or any
related field
- More than one year of Corporate Customer
Service Experience.
- Presentable & should be a fast thinker
- Quality Focus.
- Problem Solving.
- Market Knowledge.
- Documentation Skills.
- Listening skills.
- Telephone Skills.
- Resolving Conflict.
- Analyzing Information.
- Multi-tasking
If you are up to the challenge,
possess the necessary qualifications and experience, please send your CV with a
passport photograph only quoting the job title on the email subject (Corporate
Customer Service Agent 40k – 60k) to vacancies@corporatestaffing.co.ke
before 5th June, 2015
Kindly indicate current/last salary on your CV
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands.
(Next to Unga House)
