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Vacancies in Micro Mobile, Kenya

Micro Mobile Ltd is a Kenyan mobile solution company which started operations in August 2013 with a focus on providing micro credit and financial access solutions on a mobile platform.
 
The Company invites applications from dynamic, goal-oriented, high performers, with strong persuasive and selling / communication skills, for the following position:
 

Assistant Operations Manager
 
Job Role
 
Reporting to the Chief Executive Officer, the selected candidate will be responsible in:
  • Managing service delivery for both internal and external customers
  • Tracking service delivery metrics and initiating service improvements
  • Ensuring client transactions are processed with speed and accuracy
  • Managing procurement process & supplier relations
  • Recording office expenditure and managing the office budget;
  • Organising the office layout and maintaining supplies of stationery and equipment;
  • Maintaining the condition of the office and arranging for necessary repairs;
  • Keeping the staff updated  on oncoming meetings
  • Responding to customer enquiries and complaints;
  • Reviewing and updating all the licenses hence ensuring they are up-to-date
  • In charge of counterchecking and verification of the data that’s being keyed into the system
  • In charge of manning the reception
  • In charge of all the office logistics
  • Dealing with correspondence, complaints and queries
  • Supervising and monitoring the work of the clerical and support staff
  • Implementing and maintaining procedures/office administrative systems
Academic Qualifications:
  • Bachelors degree in Business Administration or any related degree course
  • Qualifications and experience in IT and/or Accounting will be added advantage
  • 2 year’s experience in a similar role
Key Skills, Knowledge & Competencies
  • Organisational Skills
  • Reliability
  • Flexibility/ability to multitask
  • Adaptability
  • Excellent interpersonal skills
  • Communication skills
  • IT skills
  • Problem solving skills
  • Unquestionable Ethics,Integrity and professionalism

Direct Sales Representative
 
DSR Job Roles
 
Reporting to the Direct Sales Manager/Team Leader, the selected candidate will be responsible for:
  • Improving visibility and brand image of Micromobile
  • Assisting in the development and implementation of marketing and business development initiatives.
  • Acquisition & customer portfolio management
  • Marketing Micromobile’s products and services on a daily basis to prospective customers
  • Generating business through local sales promotion: i.e. marketing calls on potential customers.
  • Building relationships with existing referral sources and cultivate new referral sources both internally and externally.
  • Working closely with the Team Leader in arranging for events/promotions for new acquisition of customers.
  • Ensuring the best in terms of quality of sales.
  • Deriving insights to competitor Sales activities and effectively counter the efforts.
  • Regularly providing feedback to the Team Leader on the acceptance of the products in the market and suggest changes that could provide energy to the sales efforts.
Key Performance Indicators
  • Successfully activated sales
  • Users acquired
Minimum Qualifications for Direct Sales Representative
 
Qualification:
  • A university diploma/degree in any discipline
  • A pleasant personality
  • Good interpersonal skills
  • One year experience as a sales person
Key skills, Knowledge & Competencies
  • Computer skills.
  • Planning skills.
  • Excellent interpersonal skills.
  • Communication Skills (Written and oral).
  • Flexibility.
  • Attention to Detail and Accuracy.
  • Ability to persuade
  • Unquestionable Ethics, Integrity and Professionalism
If your experience and competencies match the above specifications, please send your cover letter and detailed CV, to hr@micromobile.co.ke to reach us before 14th May 2015.


Only qualified candidates will be contacted.

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