Job Vacancy: Research Manager
Location: Nairobi
Our client, a Marketing Research
company, is seeking a well qualified individual to fill the position of
Research Manager.
Job Summary: You will be in close contact with clients,
preparing proposals and updating them constantly on project progress.
You will liaise with the Research
Team on delivering expected client deliverables as per agreed terms.
You will also be responsible for
ensuring that the whole research process is successfully executed and that the
research objectives are met.
Duties and Responsibilities
Duties and Responsibilities
- The main liaison between client and internal
team
- Responsible for compiling proposals and tender
documents
- Oversee the whole research process and the
research team
- Stay constantly up-to-date with the research
team and update client on progress of the project
- Manage all client service issues that come up
- Review reports from research team before
forwarding to client
- Guide and oversee data processing and coding
of verbatims and data capture
- Liaise with client in data quality checks
including data cleaning
- Leads data analysis statistics and ensures
data matrix is adequate
- Responsible for quality control including to
ensure tables make sense
- Compile reports and send top line report to
client as well as deal with questions from clients
- Submit final report to client which may
require presentation
- Ensure accounts team invoices client and
follows up on collection
- Responsible for getting feedback from clients
Education & Experience
- A Bachelors in any relevant Social Sciences
degree
- At least 3 years’ experience in research and
client service
- Must demonstrate working closely with client
Skills
- Clear and strong client service skills
- Statistical analysis skills required
- Strong Client Service skills are essential
- Strong Research Project Management skills
- Good management and leadership skills
- Strong planning skills
- A good understanding of data management
- Good interpersonal skills
How to Apply
Interested candidates should send their applications to jobs@fanisi.net by 4th May 2015.
Interested candidates should send their applications to jobs@fanisi.net by 4th May 2015.
Only those shortlisted will be
contacted.
We shall not consider candidates
without experience dealing directly with clients.