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Massive Recruitment in AutoXpress Kenya (Many Positions)

AutoXpress is the leading vendor of auto parts and accessories in East Africa with a network of 24 branches across Kenya, Rwanda and Tanzania.

It represents some of the best known global brands in the automotive sector ranging from Pirelli and Dunlop in the tyre sector to Bosch in the service parts sector.

As it expands its network in Kenya, AutoXpress is seeking to recruit highly motivated, intelligent and hardworking individuals for the position below:

IT Officer (Nairobi)
 
Function: Reporting to the head of IT, this position is responsible for assisting in the operations of  the IT department.

Principal Accountabilities
  • Developing and maintaining the company’s IT system, software and databases
  • Procuring , installation, configuration and maintenance of computer systems
  • Trouble shooting IT hardware and software issues
  • Maintaining and updating the IT asset register
  • Assisting in evaluating IT needs of the organization
  • Assisting in IT related projects
Education, Experience and Knowledge
  • Diploma in information systems, computer science, a degree is an added advantage
  • At least 2-3 years’ experience in a similar position
  • Knowledge of networking systems and computer hardware
  • Knowledge of SAP B1

National Training & Service Manager (Nairobi)
 
Function: Reporting to the executive directors, this position is responsible for managing and growing the services department. 

It is also responsible for identifying training needs, preparing service training programs and carrying out the training.


Principal Accountabilities
  • Overseeing the achievement of departmental service targets
  • Identifying current and prospecting business development opportunities
  • Planning, coordinating, monitoring and conducting technical and commercial training
  • Providing technical guidance to sales and workshop staff
  • Preparing reports
Education, Experience and Knowledge
  • Bachelor’s degree in engineering
  • At least 5 years’ experience in a managerial position in the vehicle service industry
  • Education or training background is an added advantage
  • Computer literacy in MS Office packages

Auto Parts Sales Executives (Nairobi, Coast & Western)
 
Function: Reporting to the head of parts, accessories and lubricants, this position is responsible for managing and growing sales in the parts division.
 
Principal Accountabilities
  • Identifying and bringing on board new customers
  • Cross selling other products and services
  • Carrying out market research to identify emerging customer needs
  • Preparing sales, activity and customer feedback reports
  • Contributing in developing sales strategy
  • Debt collection of allocated customer accountss
Education, Experience and Knowledge
  • Bachelor’s degree in a business related discipline preferably sales and marketing
  • At least 2-3 years’ experience in a similar position preferably in the automotive industry
  • Computer literacy in MS Office packages

HR Officer (Nairobi)
 
Function: Reporting to the human resource manager, this position is responsible for assisting in the human resource function

Principal Accountabilities
  • Maintaining and updating the human resource information system (HRIS)
  • Maintaining staff files and other related records
  • Reviewing time, attendance and overtime claims reports
  • Assisting in analysing job and training requirements
  • Assisting in dealing with grievances and implementing disciplinary procedures
  • Assisting managers to understand and implement HR policies and procedures
  • Participating in the implementation of the performance management system
Education, Experience and Knowledge
  • Bachelor’s degree in a business related discipline preferably human resource management
  • Professional affiliation to the relevant body
  • At least 2-3 years’ experience in a human resource department
  • Knowledge of Kenyan labour laws and regulations
  • Computer literacy in MS Office packages

Corporate Customer Service Executives (Nairobi, Western, Central & Coast)
 
Function: This position is responsible for managing and growing the corporate customer portfolio, orienting them to the company products, responding to enquiries, providing information that helps customers in making purchasing decisions ensuring exceptional customer service while maintaining maximum profitability.

It also entails sourcing for potential customers and bringing them on board.
 

Principal Accountabilities
  • Maintain existing customers, identify and bring on board new potential customers
  • Communicate new products and services
  • Ensure customer satisfaction
  • Create and maintain a fleet profile for all existing and potential customers
  • Carry out market research, competitors and customer surveys to identify emerging customer needs
  • Prepare sales, activity and customer feedback reports
  • Contribute in developing sales strategy for the company
  • Responsible for debt collection for allocated customer accounts
  • Perform any other duties that may be required
Education, Experience and Knowledge
  • Bachelor’s degree in a business related discipline; sales and marketing an added advantage
  • Valid driving license
  • At least 2-3 years in a similar position in the automotive industry
  • Good knowledge of automotive mechanics
  • Computer literacy in MS Office packages

Store Managers (Nairobi, Western & Coast)
 
Function: This position is overall responsible for managing all facets of the store. 

This includes maintaining optimal stock levels, ensuring safety of the store from theft, fire and other risks, delivering goods in a timely and orderly manner and looking after all personnel related to the function of the store.

Principal Accountabilities
  • Develop correct and accurate re ordering systems
  • Inventory management as well as carrying out stock takes
  • Plan timely deliveries
  • Performing basic routine risk management
  • Preparing reports
  • Performing basic routine risk management
  • Monitoring health and safety requirements
  • Perform any other duties assigned to you.
Education, Experience and Knowledge
  • Certificate in supplies management or hands on knowledge of supplies management
  • At least 5 years’ experience in a similar position
  • Good knowledge of company products
  • Computer literacy in MS Office packages

Safety, Health, Environment & Quality Manager (Nairobi)
 
Function: This position is responsible for managing and implementing quality policies, procedures and practices to ensure the company’s continuous conformance with ISO 9001 and Occupational Health and Safety standard. 

The position will also be responsible to ensure the company’s legal and statutory compliance. 

This position will require travelling to various company locations.


Principal Accountabilities
  • Establish, implement and maintain the Safety, Health, Environment and Quality management (SHEQ) system b) Prepare SHEQ audit schedules, facilitate SHEQ internal audits, prepare audit and non-conformity reports, close audit findings
  • Carry out SHEQ policy sensitization and training of employees
  • Report to management on improvement and corrective actions required
  • Represent the management during certification and surveillance audits
  • Ensure all legal statutory requirements are complied with by the company
Education, Experience and Knowledge
  • Bachelor’s degree in social science or business related field
  • At least 2 years’ experience in SHEQ environment
  • Professional affiliation to SHEQ from a recognized institution
  • DOSH and NEMA certification will be an added advantage
  • Computer literacy in MS Office packages

Retail Customer Service Assistants (Nairobi, Western, Central & Coast)
 
Function: This is a training position leading to the position of retail customer service executive. 

The person is responsible for welcoming retail customers (physical as well as telephone), responding to enquiries, orienting them to the company products and assist in making sales.

 

Principal Accountabilities
  • Familiarize yourself with the company products and services
  • Welcome the customer to the branch (either physically or over the phone)
  • Recommend and select the right product to suit the customer’s requirements
  • Explain the product technical features and benefits to the customer; you may also have to demonstrate the use and operation of the product
  • Cross sell other products
  • Liaise with stores and workshop department for delivery of products and services
  • Ensure that accurate documentation is done and payment is collected
  • Communicate any introduction of new products and to the customer
Education, Experience and Knowledge
  • Diploma in sales and marketing, degree is an added advantage
  • At least 2 years experience in a similar position in the automotive industry or 3 years work experience in customer service or marketing
  • Knowledge in automotive mechanics is advantageous
  • Computer literacy in MS office

Management Trainees (Nairobi, Western, Central & Coast)
 
Function: This is a training position in preparation for the position of an assistant branch manager. 

The person is responsible for assisting in the smooth branch operations including but not limited to sales and marketing, customer service, human resource management, inventory management, financial control, building and plant maintenance, safety and security of the company assets.

 

Principal Accountabilities
  • Assist in making sales and cross selling of products
  • Assist in implementing all sales and marketing strategy of the company
  • Deal with any customer related issues in a positive and timely manner
  • Assist in carrying out regular checks of the entire premises and other assets
  • Assist in the administrative duties of the branch manager i.e workshop and stores functions, inventory management, stock takes, petty cash management, receivables management
  • Assist in ensuring that the company assets are well secured from theft, fire and any other potential risk or hazard
Education, Experience and Knowledge
  • Degree in sales and marketing or commerce or business administration
  • At least 3 year experience at a similar position in the automotive industry
  • Knowledge of the automotive industry as well as automotive mechanics is an added advantage.
  • Practical business management skills
  • Computer literacy

Workshop Managers (Nairobi, Western, Central & Coast)
 
Function: This position has the overall responsibility for the smooth operation of the workshop. 

The position is in charge of supervising all workshop assistants and technicians, managing the resources within the workshop effectively.

 

Principal Accountabilities
  • Prepare job cards in line with the product or service required by the customer
  • Ensure correct products are received from the store
  • Instruct the workshop staff on the job to be carried out and monitor them on service delivery
  • Allocate duties, equipment, tools and any other resources to workshop staff
  • Assist in cross selling products and services to customers
  • Oversee the induction and training of new staff to the workshop
  • Oversee achievement of sales targets set for the workshop
  • Maintain and update a list of all company assets/equipment used for work within the department
  • Ensure compliance to Environmental Health & Safety regulations by workshop staff
  • Reporting and dealing with any incidents or accidents occurring in the workshop
  • Oversee the maintenance of the company vehicles
  • Maintain service record of workshop equipment
  • Prepare various reports
  • Dispose scrap items correctly
Education, Experience and Knowledge
  • KCSE / O-level certificate
  • Certificate in automotive mechanics
  • At least 2-3 years’ experience in a similar position in the automotive industry
  • Good knowledge of motor vehicle mechanics and pneumatic machines
  • Computer literacy in MS Office packages

Branch Managers (Nairobi, Western, Central & Coast)
 
Function: The position is responsible for the branch operations including but not limited to sales and marketing, customer service, human resource management, inventory management, financial control, building and plant maintenance and safety and security of the company assets.
 

 
Principal Accountabilities
  • Identify prospective business development opportunities
  • Oversee the retail sales staff and provide support where required
  • Implement sales and marketing strategy
  • Deal with any customer related issues
  • Ensure staff carry out their delegated duties in line with their responsibilities
  • Assess staff training needs
  • Build and maintain a cohesive and motivated team
  • Ensure that the premises and company assets are well maintained
  • Oversee that the workshop and stores functions
  • Carry out physical monthly stock takes
  • Oversee receivables management
  • Manage petty cash function
  • Prepare reports as required by the management
Education, Experience and Knowledge
  • Degree in sales and marketing, commerce or business administration
  • At least 3 years experience as a branch manager in the automotive industry
  • Knowledge of the automotive industry as well as automotive mechanics would be advantageous
  • Practical business management skills
  • Computer literacy in MS office packages
Interested candidates should apply by emailing a CV and details of current remuneration package to jobs@auxpke.com by 5th of June 2015.

The email subject should clearly indicate the position, region(s) and town(s) being applied for.

Regions & towns are:
  

  • Nairobi
  • Western Kenya: Eldoret, Kitale, Kakamega, Kisumu, Kisii, Kericho, Nakuru & Naivasha 
  • Central: Thika, Meru, Nyeri & Nanyuki 
  • Coast: Mombasa, Malindi & Diani

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