Vacancies in Hospitality: Trianum Hospitality is a boutique consulting and
management firm that operates serviced apartments and boutique hotels.
The company is seeking to fill the following positions at a variety of its managed properties:
The company is seeking to fill the following positions at a variety of its managed properties:
Front Office Agents / Night Receptionists
(4 Positions)
Reporting to the Front Office
Supervisor this role is responsible for the following:
- Receiving guests to the hotel and maintaining
high standards of customer service at the reception by ensuring all
enquires are responded to in a courteous and timely manner and all
visitors are treated with great respect.
- Answering incoming telephone calls and
directing the same to the appropriate department or office
- Ensuring all reservations from sales are
correctly entered into the system and communicated to Housekeeping, Front
Office, Accounts and all other relevant departments
Desired Skills / Qualifications
- Front Office Certification from Kenya Utalii
College or other recognized institution /Degree in Hotel Management
- 3 to 5 years experience in a supervisory or
management role in the Front Office Department
- Excellent written & spoken English,
interpersonal skills and presentation skills
- Proficiency in MS Office suite, experience
with HIS(Hotel Information System)
Please send you application letter
indicating your suitability to this role, together with a copy of your updated
resume, your current salary and benefits package to hr@trianum.co.ke before
19th May 2015.
