AutoXpress is the leading vendor of
auto parts and accessories in East Africa with a network of 24 branches across
Kenya, Rwanda and Tanzania.
It represents some of the best known
global brands in the automotive sector ranging from Pirelli and Dunlop in the
tyre sector to Bosch in the service parts sector.
Corporate Customer Service Executives (Nairobi, Western, Central & Coast)
Function: This position is responsible for managing and
growing the corporate customer portfolio, orienting them to the company
products, responding to enquiries, providing information that helps customers
in making purchasing decisions ensuring exceptional customer service while
maintaining maximum profitability.
It also entails sourcing for
potential customers and bringing them on board.
Principal Accountabilities
- Maintain existing customers, identify and
bring on board new potential customers
- Communicate new products and services
- Ensure customer satisfaction
- Create and maintain a fleet profile for all
existing and potential customers
- Carry out market research, competitors and
customer surveys to identify emerging customer needs
- Prepare sales, activity and customer feedback
reports
- Contribute in developing sales strategy for
the company
- Responsible for debt collection for allocated
customer accounts
- Perform any other duties that may be required
Education, Experience and Knowledge
- Bachelor’s degree in a business related
discipline; sales and marketing an added advantage
- Valid driving license
- At least 2-3 years in a similar position in
the automotive industry
- Good knowledge of automotive mechanics
- Computer literacy in MS Office packages
Interested candidates should apply by
emailing a CV and details of current remuneration package to jobs@auxpke.com by
5th of June 2015.
The email subject should clearly indicate the position, region(s) and town(s) being applied for.
Regions & towns are:
- Nairobi
- Western Kenya: Eldoret, Kitale, Kakamega,
Kisumu, Kisii, Kericho, Nakuru & Naivasha
- Central: Thika, Meru, Nyeri &
Nanyuki
- Coast: Mombasa, Malindi & Diani