Job Title: Corporate Customer Service Agents
Industry: Security
Location: Nairobi
Salary: 40k-60k
They seek to hire dynamic and result
driven individuals to fill the position of Customer Service agents. (Ladies are
encouraged to apply)
Duties & Responsibilities
- Attracts potential customers by answering
product and service questions; suggesting about other products and
services.
- Opens customer accounts
- Maintains customer records by updating account
information.
- Resolves product or service problems by
clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to
management by collecting customer information and analyzing customer
needs.
- Prepares product or service reports by
collecting and analyzing customer information.
- Contributes to team effort by accomplishing
related results as needed.
Qualification & Skills
- A university degree in marketing or any
related field
- More than one year of Corporate Customer
Service Experience.
- Presentable & should be a fast thinker
- Quality Focus.
- Problem Solving.
- Market Knowledge.
- Documentation Skills.
- Listening skills.
- Telephone Skills.
- Resolving Conflict.
- Analyzing Information.
- Multi-tasking
If you are up to the challenge,
possess the necessary qualifications and experience, please send your CV with a
passport photograph only quoting the job title on the email subject (Corporate
Customer Service Agent 40k – 60k) to vacancies@corporatestaffing.co.ke
before 5th June, 2015
Kindly indicate current/last salary on your CV
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands.
(Next to Unga House)
