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Regional Training & Operations Manager Job in Kenya – KFC

Kuku Foods East Africa, a KFC Franchisee in Kenya, Uganda and Tanzania since 2011, is seeking to fill the position of Regional Training & Operations Manager.
 
The purpose of this position is to facilitate the efficient managing, coordinating and driving of all Capability Development initiatives and ensure achievement of operational excellence through the implementation of standards and processes.
 
Responsibilities
 

Based in Nairobi, the Regional Training & Operations Manager will be responsible for:
  • Building capability of Management and Team Members at all establishments;
  • Improving quality and timeliness of Developing Champions training across the company operating systems;
  • Drive quality and retention of newly trained store management teams;
  • Maintain and drive a robust Bench Planning program across the Region;
  • Manage the People Capability Reporting process for the Region;
  • Provide direction and ownership of 3rd party Restaurant Operational Compliance Check process across the Region; and
  • Drive the New Product Launch Training and Certification process across the Region in liaison with the Country Operations Managers.
The Person
  • A cheerful, engaging personality with excellent interpersonal and communication skills. 
  • Ability to develop leaders at all levels to deliver excellent results, create an enabling culture where people can achieve their highest potential and enjoy, with a strong sense of urgency and attentive to detail.
Education and Experience Required
  • A Bachelor’s degree from a recognised university.
  • At least 5 years training experience in the hospitality industry.
  • Minimum of 7 years’ training/operational experience in the KFC environment on systems, operations and management.
  • Must be fully certified as a KFC trainer up to Leading Multiple Restaurants (LMR) Level.
Please send your application letter indicating your suitability to this role, together with a copy of your updated resume, your current salary and benefits package to info@peopleinsightslimited.com before 15th April 2015.

Kindly indicate the position title in the Subject line of the email. 


Only shortlisted candidates will be contacted.

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