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Hotel Jobs in Nairobi, Kenya

A Contemporary Restaurant specializing in premium authentic, nutritious and hearty Kenyan cuisine is recruiting for Waiters 
 
Location: Nairobi
 
Start date:Immediate

Main Responsibilities

  • Ensures quality top star service of food & beverage to all patrons in the Restaurant, Bars and Conferences
  • Wash all the bar glasses and replenishes the same to the bars
  • Professional service of food and drinks to guests and providing information on all the menu items
  • Clearing of guest tables
  • Prepares mis em place for use during service
  • Arranges function halls for meetings and events and sets up the tables depending on the events
  • Cleans restaurant equipment including chairs, tables and wall hangings
  • Cleans the restaurant floor and windows
  • Cleans the bar, the bar counter and the bar cabinet.
  • Bills guests
  • In charge of the bar when the barman is not around.
  • Performs any other duties as may be required by management or superiors
Scope of Duties
  • The position requires a friendly outgoing person who is willing to go an extra mile to provide quality food and beverage service to guests in the hotel at all times.
  • He/she should always be perfectly groomed at all times and practice personal hygiene especially while handling food
  • He/she should have proper knowledge of preparation and service of all International and local foods and beverages
  • He/ she should be time conscious and always execute his duties accurately and on time, with minimal supervision
  • He/she should be friendly and always willing to assist his guest with a natural smile.
Qualifications Experiences and Competencies
  • Certificate in food and beverage service and sales from a recognized institution or
  • 3-4 years work experience in a fine dining restaurant
  • Basic computer and numerical skills
  • High degree of integrity and honesty
  • Positive attitude and willing to work as a team
  • Able to work under high pressure and minimal supervision
  • Good presentation skills.
Interested candidates who meet the above criteria should submit their online application before 25th April 2015 athttp://goo.gl/T8sryH

Unit Supervisor.
 
Location: Nairobi
 
Start date:Immediate

Main Responsibilities
  • In charge of all full-time, casual and trainee waiters/resses working within his/her section
  • Training of waiters in the use of computerized point of sale system, wine and bar knowledge, food and menu knowledge and top class service techniques
  • Tasking staff working under him by coming up with the outlets opening and closing duties and distributing each among staff.
  • In charge of all restaurant, bar and conference hall inventory including chairs, tables, cutlery, crockery and crystals
  • Recommends staffing requirements in the Restaurant and bar
  • Ensures the restaurant is clean at all times including all the windows, wall hangings and drinks cabinet
  • Inspects the food before it goes to the guest and ensures it is of the right quality and quantity
  • Arranges and holds briefings on a daily basis before service
  • Ensures the safety and proper use of all the equipment within the restaurant including Television sets, fridges, computers and all other electronics
  • Responsible for all restaurant keys and the restaurant safety
  • Reports any repairs to the management for necessary action
  • Performs any other duties as may be required by management or superiors
Scope of Duties
  • In charge of the respective department he is placed under
  • Oversee the smooth running of the Bar, the Restaurant and all other Food and Beverage outlets
  • Welcoming guests warmly and ensuring their comfort in all the food and beverage outlets.
  • Budgets and plans for all the departments under him
  • Manages all staff working under him to ensure top class service and proper execution of duties at all times
  • Helps in menu planning and development in conjunction with the Chef and the Food & Beverage Manager
  • Comes up with ways of promoting sales and maintaining profits
Qualification Experience and Competencies
  • Diploma in food and beverage service and sales or Service Advanced from a recognized institution
  • More than 4 years’ work experience on supervisory level in a restaurant environment
  • Work experience as a waiter or barman a must
  • Good computer skills
  • Passion for customer service and staff motivation
  • Positive attitude, has a team spirit and highly flexible
  • High degree of honesty and Integrity
  • Good analytical skills
  • Good knowledge of all types of drinks and cocktail mixology
  • Able to work efficiently under pressure
Interested candidates who meet the above criteria should submit their online application before 25th April 2015 athttp://goo.gl/T8sryH

Cook.

Location:
 Nairobi
 
Start date:Immediate

Main Responsibilities
  • Set up stations and collect all necessary supplies to prepare menu for service
  • Prepare a variety of foods; meat, seafood, poultry, vegetable, and cold food items
  • Arrange sauces and supplementary garnishes for allocated station
  • Cover, date and correctly store all bits and pieces and food prep items
  • Notify Chef in advance of likely shortages
  • Serve menu items compliant with established standards
  • Use food preparation tools in accordance with manufactures instructions
  • Close the kitchen correctly and follow the closing checklist for kitchen stations
  • Maintain a prepared and sanitary work area at all times
  • Keep the work area fresh all through the shift
  • Make sure all storage areas are tidy and all products are stored appropriately
  • Constantly use safe and hygienic food handling practices
  • Returns dirty food preparation utensils to the appropriate areas
  • Assist with all duties as assigned by Supervisor
Scope of Duties
  • The position requires a friendly outgoing person who is willing to go an extra mile to provide quality food to guests at all times.
  • He/she should always be perfectly groomed at all times and practice personal hygiene especially while handling food
  • He/she should have proper knowledge of food preparation and service of all International and local foods
  • He/ she should be time conscious and always execute his duties accurately and on time, with minimal supervision
  • He/she should be friendly and always willing to assist his guest with a natural smile.
Qualifications Experiences and Competencies
  • Certificate in food production from a recognized institution or
  • Minimum of two year works experience
  • Excellent verbal and written communication skills
  • Basic computer and numerical skills
  • High degree of integrity and honesty
  • Positive attitude and willing to work as a team
  • Able to work under high pressure and minimal supervision
Interested candidates who meet the above criteria should submit their online application on or before 25th April 2015 athttp://goo.gl/T8sryH

Hostess.

Location:
 Nairobi
 
Start date: Immediate

Position Overview: The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. 

It is the job of the hostess to greet arriving guests, welcome them into the establishment and seat them. 

The guests receive their first impression of the service of the restaurant by their exchange with the hostess.

Key Responsibilities
  • Warmly and graciously greets all guests upon arrival.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, records guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name.
  • Inspect table for proper presentation and completeness.
  • Relay messages to servers as needed.
  • Clean menus of food and stains.
  • Perform other duties as assigned by the manager on duty.
  • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty.
  • Explain the restaurant concept to guests.
  • Give directions to the restaurant to guest inquiring for it.
Scope of Duties
  • The position requires a friendly outgoing person who is willing to go an extra mile to provide quality customer service to guests at all times.
  • She should always be perfectly groomed at all times
  • She should be time conscious and always execute his duties accurately and on time, with minimal supervision
  • She should be friendly and always willing to assist his guests with a natural smile.
Qualifications Experiences and Competencies
  • Diploma in Food & Beverage/Customer Service/Hostessing from a recognized institution OR Minimum of High School Diploma.
  • Excellent verbal and written communication skills
  • Minimum of two year work experience
  • Basic computer and numerical skills
  • High degree of integrity and honesty
  • Positive attitude and willing to work as a team
  • Able to work under high pressure and minimal supervision
  • Female applicants encouraged to apply
How to Apply
Interested candidates who meet the above criteria should submit their online application on or before 25th April 2015 athttp://goo.gl/T8sryH

Unit Manager.
 
Location: Nairobi
 
Start date:Immediate

Key Responsibilities
  • Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.
  • Investigate and resolve complaints regarding food quality and service.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
  • Schedule staff hours and assign duties.
  • Monitor compliance with health and fire regulations regarding food preparation and serving.
  • Establish standards for personnel performance and customer service.
  • Works to ensure proper co - ordination to ensure proper service delivery.
  • Maintain food and equipment inventories, and keep inventory records.
  • Order and purchase equipment and supplies.
  • Staffing and tasking of the restaurant and kitchen staff.
  • Arrange for restaurant and kitchen equipment maintenance and repairs.
  • Take dining reservations.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Scope of Duties
  • Co – ordinates all the departments within the food and beverage to ensure proper service delivery
  • Staff evaluation, promotion and training
  • Coordination of all kitchen and service staff to ensure proper service delivery
  • Ensuring quality control in the food and beverage service
  • Plans all functions and events within the hotel
  • Settling out guest complains
  • Ensures all costs within the department are kept low and ensures no waste in the kitchen and service department
  • Scheduling work amongst all staff working under him
Qualifications, Experience and Competencies
  • Degree/Diploma in Hotel and Restaurant Management / Hospitality Management
  • Or an Advanced certificate in food and beverage service and sales and a Three year working experience in the food and beverage department in a three or four star hotel
  • Perfect knowledge of food and beverage products and their production and services
  • Experience in fine dining experience required.
  • Perfect computer knowledge and skills and able to operate various hotel software
  • Excellent oral and written communication skills
  • Result driven and team player
  • Good coordination skills
  • Passion for customer service and staff motivation
  • Time conscious and able to meet set deadlines
  • High level of integrity and honesty
  • Good conflict resolution and analytical skills
Interested candidates who meet the above criteria should submit their online application before 25th April 2015 athttp://goo.gl/T8sryH


CVs WITHOUT salary requirements will NOT be considered

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