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Customer Care Job in Nairobi Kenya (30K)

Do you love cars?

Our client in Motor industry is seeking to recruit Customer Care personnel to join their dedicated team

Salary: 30K

Location: Nairobi


Duties and Responsibilities

  • Understand the Automotive market (car brands, types and models), (tires brands, patterns and sizes
  • Understand customer’s needs and expectation.
  • Provide and propose the best solution that meets customers’ needs.
  • Quote and close the sales order on the initial customer enquiry.
  • Up-sell and cross-sell company products and services offered by the outlet to maximize the turnover and profits.
  • Effectively manage and solve customers’ complains.
  • Build and maintain effective working relationships with operational colleagues and workshop staff.
  • Act as a mentor to other members of the Sales Team
  • Be professional and approachable at all times, providing an excellent service to all customer
Qualifications;
  • Diploma in  Customer Service, Public Relations, Sales and Marketing or other related field
  • Should have a B in maths and a Mean Grade of B in KCSE
  • 2 years Experience in Customer care/Sales
  • Motor industry experience is an added advantage
  • Good customer care skills.
  • Only Men are required to apply.
If qualified kindly send your CV to jobs@jantakenya.com clearly indicating ‘Customer Care position’ on the subject line by 6th April, 2015. 

Do not attach any certificates.


Only shortlisted shall be contacted

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