Check your search results here

Customer Care Job in Nairobi Kenya (30K)

Do you love cars?

Our client in Motor industry is seeking to recruit Customer Care personnel to join their dedicated team

Salary: 30K

Location: Nairobi

Duties and Responsibilities

  • Understand the Automotive market (car brands, types and models), (tires brands, patterns and sizes
  • Understand customer’s needs and expectation.
  • Provide and propose the best solution that meets customers’ needs.
  • Quote and close the sales order on the initial customer enquiry.
  • Up-sell and cross-sell company products and services offered by the outlet to maximize the turnover and profits.
  • Effectively manage and solve customers’ complains.
  • Build and maintain effective working relationships with operational colleagues and workshop staff.
  • Act as a mentor to other members of the Sales Team
  • Be professional and approachable at all times, providing an excellent service to all customer
  • Diploma in  Customer Service, Public Relations, Sales and Marketing or other related field
  • Should have a B in maths and a Mean Grade of B in KCSE
  • 2 years Experience in Customer care/Sales
  • Motor industry experience is an added advantage
  • Good customer care skills.
  • Only Men are required to apply.
If qualified kindly send your CV to clearly indicating ‘Customer Care position’ on the subject line by 6th April, 2015. 

Do not attach any certificates.

Only shortlisted shall be contacted

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here