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Client Service / Account Manager Job in Nairobi Kenya

Our client, a Below-The-Line (BTL) marketing agency, with experience in delivering brand experiences is recruiting for a Client Service / Account Manager.

Job Profile: Responsible for the management of relationships with clients.  

As the senior point of contact for the agency’s customers, the Client Service Account Manager also co-ordinates the resources needed to service projects, builds strategic operational plans and balances the expectations of clients with the execution of creative work.

Location: Nairobi

Start date: Immediate
Reporting to Managing Director

The prospective employee will be expected to fulfill the following responsibilities:
  • Taking a lead in clients’ marketing and advertising strategies
  • Leading a team to provide the utmost level of client service
  • Liaising with clients at a senior level on a day-to-day basis
  • Promoting the expansion of business with existing clients
  • Working with other senior managers to generate new accounts
  • Completing projects to a specific schedule and within an agreed budget
  • Using your skills to push clients, and the agency, creatively and strategically
Qualifications/Skills Required
  • Bachelor’s degree
  • Significant experience in professional client relationship management
  • A background in advertising, design or marketing
  • The ability to plan and strategize at a senior level
  • A persuasive and confident approach to creative projects
  • Excellent written and oral communication skills
  • Effective team management capabilities
  • A keen attention to detail and budgetary restraints
  • Full awareness of creative processes and techniques – including digital platforms
Interested candidates who meet the above criteria should submit their online application on or before 11th April 2015 at

CVs WITHOUT salary requirements will NOT be considered.

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