afb
(African Finance Business) is a consumer finance providing ethical credit
services to those who require it most.
We
provide rapidly accessible and affordable unsecured loans with strict
affordability criteria to prevent unmanageable debt.
Our
customers are our partners. We operate in their markets through 6-man
micro branches to provide tailored relationship-based services.
Our vision is to become the number one retail finance firm in
Africa by offering the best services in terms of accessibility, affordability,
value and customer experience.
afb seeks to recruit for: Branch Manager
afb seeks to recruit for: Branch Manager
Responsibilities
Branch
Targets:
- Achieve
monthly sales and collections targets
Manage Branch Staff
- Directly
oversee, support, develop Branch staff to run a high performance 6 person
team.
Leadership & Problem Solving
- Build
and maintain an excellent work environment for the team to develop
individual potential and achieve demanding targets.
- Lead
and Manage all Branch functions, logistics and performance issues.
Service Delivery
- Deliver
first rate customer service
Relationships Building
- Build
excellent relationships with customer-partners and opinion leaders in
catchment area.
Reporting
- Provide
accurate and timely reporting of Management Information and market
feedback to report on customer preferences, trends and market
opportunities
Perform such other tasks and duties as the Company may from time to time
designate as forming part of the Employee’s job description
Requirements
Requirements
- 1-2
years of leadership experience
- Experience
in micro finance institutions and not banks
- A
degree in a business related field
- Team
leaders in micro finance institutions encouraged to apply
Key Competencies
Customer Handling
Customer Handling
- Sales
and Business Development
- Enforcement
of contract and repayment obligations
Administrative Support
- General
support to all tasks
- Communications
- Branch
Operations
- Information
Collection
Personal Attributes
- Integrity
and ability to work in consumer finance
- High
Motivation
- Self-starter-functional
problem solver
- Process
discipline- Ability to follow SOPs
If you are interested and meet the above requirements and
competencies, kindly send your cv and cover letter detailing your suitability
for the position applied for to smartcashcareers@afb.co.ke
This position is urgent.
This position is urgent.