Massive Recruitment at Siginon Kenya

At Siginon Group, our determination to achieve our vision of being Africa’s world class logistics company is the driver of everything we do. 

We have engaged in a massive culture change program that has defined our way of doing things; The Siginon way.

We are growing by leaps and bounds; creating new lines of business and expanding our horizons. And we value our people deeply; the reason behind our success. 

We know that we can only achieve this success with motivated, competent and energized individuals and teams within a Winning culture. 

That is why we maintain a continuous supply of best in class talent and reward them as such.

It’s with this in mind that we announce the following vacancies at our Siginon Global Logistics division in Mombasa.

Customer Operations Team Leader
1 Position
Reporting to the C & F Manager, the Customer Operations Team Leader will be required to supervise the execution of logistics works for a specific client portfolio and to take charge of the related communication to client

Responsibilities
  • Supervise the team, set goals and monitor the performance of the direct reports.
  • Monitor files processing
  • Manage the operational relationship with the client and alert them in case of any operational issues.
  • Ensure that operations are performed in respect to the gross margin & disbursements anticipated when quotations have been issued
  • Control the costs within the unit.
  • Alert Management in case of significant issues impacting the operations
  • Prepare monthly KPI reports and submit to the C&F Manager.
Qualifications and Experience:
  • Degree in a related field
  • Diploma in Clearing and Forwarding
  • 5 years’ relevant experience in a similar role.
  • Excellent communication skills.
  • High level of integrity and positive work ethics
  • Team player and Customer focused
Previous experience working with Multinational Relief Agencies will be an added advantage.

Declaration Supervisor
1 Position
Reporting to the Customer Operations Team Leader will be required to have a thorough understanding of the Customs declaration procedures and tariffs.

Responsibilities
  • Supervise the team, set goals and monitor the performance of the direct reports.
  • To provide quality customer service and facilitate accurate documents declarations.
  • Ensuring all documents are received in time, confirms correctness of document and that they are complete
  • Follow up with clients for missing or required documentation and doing written notices of the same to the client.
  • Inform clients when there are additional charges incurred during clearance; ensure the client accepts the same and the correspondence maintained on file for our records.
  • Follows up all documents lodged to ensure they are passed, addresses any issues leading to rejection of such documents and responds to customs queries.
  • Record client complaints and initiate corrective actions to ensure their needs are met
  • Prepare and submit regular status reports to customers
  • Follow up documents with the shipping line.
  • Follow up of fund requests for all files opened.
Qualifications and Experience:
  • Diploma in clearing & forwarding
  • 5 years’ experience in similar capacity.
  • Detail-oriented, well-organized and able to multi-task.
  • Excellent communication skills.
  • High level of integrity and positive work ethics
  • Team player and Customer focused

Imports Supervisor
1 Position
Reporting to the Customer Operations Team Leader will be required to have a thorough understanding of the Customs, Port and CFS operations.

Responsibilities

  • Supervise the team, set goals and monitor the performance of the direct reports.
  • Ensures target of 2 days clearance period is met at all times.
  • Obtains documents from declaration and lodges them with the CFS
  • Obtains CFS charges and follows up for prompt payments
  • Organizes customs verifications and release of cargo
  • Liaises with the Transport Coordinator to ensure truck allocation for all released cargo
  • Follow up correspondence between various statutory bodies and other parties including KRA, KEBS, KPA, KEPHIS etc.
  • Prepares and submits regular operations report and submits the same to the Customer Operations team leader.
Qualifications and Experience:
  • Diploma in clearing & forwarding
  • 5 years’ experience in similar capacity.
  • Detail-oriented, well-organized and able to multi-task.
  • Excellent communication skills.
  • High level of integrity and positive work ethics
  • Team player and Customer focused

Exports / Transit Supervisor
1 Position
Reporting to the Customer Operations Team Leader will be required to have a thorough understanding of the Customs and Port operations.

Responsibilities

  • Supervise the team, set goals and monitor the performance of the direct reports.
  • Liaises with the Declaration Supervisor to ensure accurate customs declaration.
  • Liaises with the Transport Coordinator to ensure prompt collection of empty containers for stuffing and delivery to port
  • Ensures vessel space booking are done and cargo prepared in good time to avoid shut outs and roll-overs.
  • Supervises loading from various points.
  • Obtains BOL from the various shipping lines and hands over to the bond section for prompt bond cancellations
  • Prepares and submits regular operations reports to the Customer Operations team leader.
Qualifications and Experience:
  • Diploma in clearing & forwarding
  • Minimum 3 years’ experience in similar capacity.
  • Detail-oriented, well-organized and able to multi-task.
  • Excellent communication skills.
  • High level of integrity and positive work ethics
  • Team player and Customer focused

Transport Coordinator
1 Position
Reporting to the Customer Operations Team Leader will be required to have a thorough understanding of the Subcontract Transport Management and the ability to effectively liaise with various service providers and internal customers.

Responsibilities

  • Supervise the team, set goals and monitor the performance of the direct reports.
  • Ensures prompt availability of trucks for imports, exports and transit deliveries.
  • Liaises with RVR to ensure space allocation for exports by rail.
  • Follows up on payments to and reimbursements from RVR.
  • Manages all Sub contracted transporters to ensure equitable allocation of cargo and safe delivery of the same.
  • Ensures SLAs with sub contracted transporters are achieved at all times.
  • Prepares and submits regular operations reports to the Customer Operations team leader.
Qualifications and Experience:
  • Degree in Business or Logistics Management
  • 5 years’ experience in similar capacity.
  • Detail-oriented, well-organized and able to multi-task.
  • Excellent communication skills.
  • High level of integrity and positive work ethics
  • Team player and Customer focused

Declaration Clerks
5 Positions
Reporting to the Declaration Supervisor, the Declaration Clerks will be required to have a detailed understanding of the Customs declaration procedures, tariffs and document flow.

Responsibilities

  • To provide quality customer service and facilitate accurate documents declarations.
  • Ensuring all documents are received in time, confirms correctness of document and that they are complete
  • Follow up with clients for missing or required documentation.
  • Follows up all documents lodged to ensure they are passed, and reports any issues leading to rejection of such documents to the Declaration Supervisor.
  • Record client complaints and initiate corrective actions to ensure their needs are met
  • Prepare and submit regular status reports to customers
  • Follow up documents with the shipping line.
Qualifications and Experience:
  • Diploma in clearing & forwarding
  • 3 years’ experience in similar capacity.
  • Detail-oriented, well-organized and able to multi-task.
  • Excellent communication skills.
  • High level of integrity and positive work ethics
  • Team player and Customer focused
If you believe that you have what we it takes, please submit your application and detailed CV indicating your current and expected remuneration by emailing Grouphr@siginon.com 

The application deadline is 4th March 2015

How to Apply

If you believe that you have what we it takes, please submit your application and detailed CV indicating your current and expected remuneration by emailing Grouphr@siginon.com 

The application deadline is 4th March 2015