KCB is looking for qualified
individuals to fill the following key position:
E-Learning Manager
E-Learning Manager
Job Ref: HR 07/ 2015
Department: HR
Key Responsibilities
- Leads and or coordinates own staff team and
other persons (curriculum developers, peer and senior management content
contributors/reviewers) involved in eLearning delivery (Execution,
Performance, Learning and Development, Recognition, Disciplinary and
Grievance Handling)
- Manages the eLearning budget within approved
Learning, Development and Talent budget.
- Manages the annual eLearning Training Needs
Analysis (TNA) requirement outcomes, training calendars and training
delivery.
- Source and implement off-shelf on-line courses
for inclusion in the Bank’s eLearning catalogue.
- Manage eLearning content development, system
maintenance and system upgrade projects.
- Collaborate with other teams, subject matter
experts and key stakeholders to design eLearning courses.
- Develops, manages and maintains relationships
with INTERNAL / EXTERNAL customers/stakeholders/supplies relating to own
HR Area: Heads of Department, Line Managers, eLearning Service Providers,
ELearning Curriculum Developers and Learning Institutions, Shared Service
Departments (Finance, Procurement, and IT Service Delivery).
- Maintain data, records and statistics relating
to own HR area: Learning Management System licenses and documentation,
assignment and course completion data, staff leaner days and e-course
certifications, content versioning.
Qualifications and Requirements
- A University degree from an institution
recognized by the Commission for University Education in HR or a
Business–related field.
- A Professional HR qualification or equivalent
– Certificate, Diploma or Postgraduate Diploma.
- An MBA will be an added advantage.
- 4 years of Human Resource Management
experience; with at least 3 years’ experience in Learning Management
Systems (with e-learning as core focus) learning, training, curriculum and
content development for e-learning.
- Sound understanding of HR Policies and
Procedures.
- Knowledge of Labour and Employment Laws and HR
Regulatory Guidelines
- Customer service, communication, planning
& organizing, and people management skills, Computer Literacy.
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Head, Commercial Mortgages
Job Ref: RB 22/2015
Department:Mortgage
The Position:Reporting to the Director Mortgage, the
Head-Commercial Mortgages will be responsible for the establishment of a single
point of leadership for Commercial Mortgage Business strategy, sales,
operations and service.
This role will have full
accountability to drive business plans, maximize profitability of Commercial
Mortgage Lending, comply with regulations, and mitigate risk exposure
Key Responsibilities
Key Responsibilities
- Development and implementation of strategies
necessary to achieve growth in revenues asset book through the commercial
mortgage business.
- Retain and enhance business relationships from
existing and potential customer base through delivery of excellent
customer service.
- Develop, market and monitor the commercial
mortgage business including Diaspora business and mortgage schemes, with
the aim of ensuring that the Bank remains competitive and keeps track with
dynamic mortgage environment.
- Direct involvement in overall business
strategy, tactics, and objectives necessary to deliver on Group
expectations. Include strategy management planning events, regular
one-to-one discussions with peer senior managers.
- Lead and develop an effective team through
communication, performance management, development plans and
reward/recognition practices.
- Create and implement well-orchestrated action
plans including engagement with regulators. Knowledge of all regulatory
changes and operational environment and assures that all departments
within mortgage are focused on and in compliance with current regulations.
- Implement the Group compliance policy by
containing compliance risk in liaison with the Manager Risk and
Compliance, ensuring adequate compliance resources and training, fostering
a compliance culture and optimizing relations with regulators.
- Responsible for implementing processes and
practices that provide governance, assures on going compliance and risk
mitigation.
- Maintain internal control standards, including
timely implementation of internal and audit points together with any
issues raised by external regulators.
The Person
For the above position, the successful applicant should have the following:
For the above position, the successful applicant should have the following:
- A Bachelor’s degree in a business related
field, such as commerce, or business administration.
- A master’s degree in Business Administration,
MA or MSC.
- Professional qualifications i.e. AKIB/ACIB,
CPA, ACCA will be an added advantage.
- At least 10 years’ experience in general
banking with 4 years in Senior Management, which should include:
- 5 years’ experience in Relationship
Management, 3 of which should be at a senior level in Mortgage Business.
- 3 years’ experience in Credit Analysis and
administration.
- 3 years’ experience in General Bank operations.
- Demonstrated consistent high performance in
role(s) held in the last three years
- A thorough knowledge of Mortgage Banking
products and services, and extensive Banking Industry knowledge.
- Excellent high quality interpersonal,
communication and negotiation skills with the ability to network and
develop strong business relations
- A good understanding of risk, credit policies
and procedures.
- Strong leadership skills with demonstrated
competences in championing high performance management.
- Excellent planning, organization, problem
solving and analytical skills.
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Head, Mortgage Sales
Job Ref: RB 21/2015
Job Ref: RB 21/2015
Department:Mortgage
The Position:Reporting to the Director Mortgage, the
Head-Mortgage Sales will be responsible for the development, coordination and
implementation of the Division’s Sales and marketing plans to maintain and
increase existing business and capture new opportunities
Key Responsibilities
Key Responsibilities
- Develop and implement strategic sales plans
and forecast to achieve business and financial objectives.
- Drive mortgage market share and revenue growth
and generation of new business to ensure there is increased earnings and
growth in profits from the Group mortgage business.
- Provide leadership, direction and pace to the
team i.e. Business Mortgage Managers, Mortgage Centre managers, Mortgage
sales team as well as the Retail Branch managers to grow the mortgage
business across the entire country, through the branch network to deliver
on growth targets.
- Retain and enhance business from existing and
potential customer base through delivery of innovative mortgage products
that meets current and potential customer needs/wants. Promote and protect
KCB brand trough consistent and aligned execution of strategy in
accordance with brand values, legal and various evolving regulatory
requirements.
- Forecast, plan, implement and monitor sales,
cost and expenditure activities of the department within set budget.
- Plan and oversee advertising and promotional
activities in liaison with Marketing
- Develop working processes and systems to
ensure constant delivery of high quality services in the most timely and
cost efficient manner which ensures high level of customer satisfaction
- Directs staffing, training and performance
evaluations to develop and control sales programs.
- Grow, maintain and improve quality of the
Division’s lending portfolio.
- Keep up to date with recent market and
industry trends, competitors, and leading customer strategies and identify
areas that require development and improvement.
The Person
For the above position, the successful applicant should have the following:
For the above position, the successful applicant should have the following:
- A bachelor’s degree in a business related
field, such as commerce, or business administration.
- A master’s degree in Business Administration
is an added advantage
- At least 8 years’ experience in general
banking with 4 years in Senior Management, which should include:
- 3 years’ experience in Sales & marketing
- 3 years’ experience in Credit Analysis and
administration.
- 1 years’ experience in Bank operations
covering Cash Management, Clearing, Accounts and Administration.
- 2 years’ experience in customer service
- 2 years’ experience in Project Management
- Demonstrated consistent high performance in
role(s) held in the last three years
- A thorough knowledge of Mortgage Banking
products and services, and extensive Banking Industry knowledge.
- Excellent high quality interpersonal,
communication and negotiation skills with the ability to network and develop
strong business relations
- A good understanding of risk, credit policies
and procedures.
- Strong leadership skills with demonstrated
competences in championing high performance management.
- Excellent planning, organization, problem
solving and analytical skills
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level e-mail and telephone contacts quoting the job title/reference in the
subject field to recruitment@kcb.co.ke
NB: In the event that you are successful, we will require that you provide us with a Certificate of Good Conduct that is not more than 6months old.
To be considered your application must be received by March 20, 2015.
Only short listed candidates will be contacted.
NB: In the event that you are successful, we will require that you provide us with a Certificate of Good Conduct that is not more than 6months old.
To be considered your application must be received by March 20, 2015.
Only short listed candidates will be contacted.
