Our client Innscor Kenya Limited, a
franchise of Innscor International Franchising (IIF), has been the proud name
behind an exciting range of quick service restaurant (QSR) brands, franchised
across Africa.
They are searching for a highly
motivated and self-driven candidate to fill in the following position:
Dial a Delivery Operations Manager
The Dial a Delivery Operations
Manager will be in charge of ensuring food delivery hygiene standards are
strictly maintained according to the Innscor Kenya policies and procedures and
in accordance with local requirements.
Principal Duties / Tasks and responsibilities
·
Analysis and reporting of identified
faults in customer satisfaction
·
Develop mitigation programs when
gross deviation from product or service quality
·
To come up with promotion that
increase turnovers, increase customer count or increase awareness
·
Ensure that the requirements of
safety, health and work environment are maintained
·
Ensure all riders are trained and
evaluated according to the Innscor Kenya policies and procedures
·
Ensure all bikes are maintained and
operating according to the Innscor Kenya procedures and policies
·
Ensuring that insurance covers and
bikes inspection are procured or done on time
·
Carrying out performance appraisal to
all riders
Qualifications, Experience and
Knowledge:
·
Bachelors’ degree in Public
Administration and Management, Business Management or any Social Science Degree
or any other relevant field from a recognized institution
·
A Diploma in Transport or Fleet
Management
·
Must have served as a Transport /
Fleet Management/manager Officer for at least three years (3) in a busy
institution or large organization
·
Must have proven experience in
managing riders/drivers and allocation of transport in a busy environment.
·
A valid driving license
Marketing Manager
The Marketing Manager will be in
charge of overseeing all market research activities for the company and
projects to identify patterns and market demands and requirements to ensure the
Group aligns its activities and the projects to the market.
Principal Duties/Tasks and responsibilities
·
Conceptualizes new services that
complement and extend existing capabilities
·
Take leadership roles in cross line
of services sales initiatives
·
Lead complex proposal response
·
Leverage research to generate long
sales cycle business development initiatives.
·
Respond to tender advertisements,
gather the necessary copies of trade licenses/references, and draft
proposal/cover documents to accompany the application
·
Liaising with other division heads
and external Stakeholders on all matters related to Marketing and
Communications
·
Setting aggressive targets and
continuously monitoring performance to ensure that the division’s outputs are
aligned to the business objectives and achieved
·
Looking ahead at risks, issues and
challenges likely to occur on projects and proactively addressing them to avoid
failure to achieve set targets
Qualifications, Experience and
Knowledge:
·
A Bachelor’s degree in Marketing and
Communications.
·
MBA will be an added advantage
·
Proven experience in Public Relations
·
Relevant professional registration
·
Sound Knowledge of the service
industry and the market trade within the industry
·
Track Record in the creation of new
markets for services
·
Over 5 years relevant experience
Interested candidates are requested
to forward their updated CVs to recruit@virtualhr.co.ke by 16th March, 2015
stating their current and expected remuneration, daytime telephone contacts and
addresses of three referees.
Only shortlisted candidates will be
contacted.