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Customer Service Rep Job in Nairobi Kenya (30K - 60K)

Job Title: Male Mobile Shop Customer Service Rep
 
Industry: Retail
 
Location: Nairobi
 
Salary: 30K – 60K
 
Our client is a leading mobile / electronics store. They seek to hire a customer service representative who will ensure that all customers have an enjoyable shopping experience.
 

Jobs Duties & Responsibilities
  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts.
  • Dealing with customer refunds.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible dealing with customer complaints.
  • Working within established guidelines, particularly with brands.
  • Attaching price tags to merchandise on the shop floor.
  • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotions and putting up displays.
Requirements
  • Preferably Male
  • Diploma in relevant field
  • At least 1 years experience in retail or hospitality industry
  • Service oriented, sales minded, willing to sell
  • Dynamic, flexible and social
  • Clean look, accurate and always on time
  • Team spirit
  • Trustworthy
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Mobile Shop Customer Service Rep) to jobs@corporatestaffing.co.ke before 13th March, 2015.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing


Only candidates short-listed for interview will be contacted.

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