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Customer Service Executives Jobs in Nairobi Kenya

Vacancy: Customer Service Executives

Location:
 Nairobi (Industrial Area)

Company:
 Kencall – Call Centre / BPO

Requirements

  • Excellent command of the English language, preferably US accent
  • Must demonstrate a positive attitude and professional demeanor
  • Requires strong communication skills, decision making and interpersonal skill
  • Detail-oriented and  can multi-task
  • Has integrity – honest and ethical
  • Flexible, polite & accommodating
  • At least 1 year experience in sales or call centre
  • Must have outbound call experience
  • Prior experience dealing with senior executives will be an added advantage
  • Diploma or Degree in a related field – public relations or mass communications will be an added advantage

Key Competencies and Attributes
  • Good computer literacy skills
  • Friendly & professional telephone manner
  • Determined, good listener & self-motivated
  • Team player & Passionate about customer service
  • Good listening skills
  • Exceptional customer service skills

If you possess the above skills send your CV to hr@kencall.com or recruitment@kencall.com before 6th March 2015.

Important:
 Be sure to include the following reference subject line to your e-mail for consideration.

REF: KCWORLD/Y15/MARCH. APPLICATION FOR CUSTOMER SERVICE EXECUTIVE POSITION

Details of your current/expected salary should be provided in the body of application letter.

Only shortlisted candidates will be contacted.

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