Do you love cars?
Our client in Motor industry is
seeking to recruit Customer Care Personnel to
join their dedicated team
Salary: 30K
Duties and Responsibilities
- Understand the Automotive market (car brands,
types and models), (tires brands, patterns and sizes)
- Understand customer’s needs and expectation.
- Provide and propose the best solution that
meets customers’ needs.
- Quote and close the sales order on the initial
customer enquiry.
- Up-sell and cross-sell company products and
services offered by the outlet to maximize the turnover and profits.
- Effectively manage and solve customers’
complains.
- Build and maintain effective working
relationships with operational colleagues and workshop staff.
- Act as a mentor to other members of the Sales
Team
- Be professional and approachable at all times,
providing an excellent service to all customer
Qualifications
- Diploma is sales and marketing, Customer
Service or other related field
- Should have a B in maths and a Mean Grade of B
in KSCE
- 2 years Experience in sales/customer care
- Motor industry experience is an added
advantage
- Good customer care skills.
If qualified kindly send your CV to
jobs@jantakenya.com clearly indicating ‘Customer Care Personnel’ on the subject
line.
Do not attach any certificates.
Only shortlisted shall be contacted.
Only shortlisted shall be contacted.
