Consolidated Bank Jobs in Kenya

Consolidated Bank of Kenya Limited is Kenya’s SME bank of choice that provides flexible financial solutions that support our customers in achieving success. 

The Bank is well positioned, with presence in majority of the country’s business hubs to continually offer pleasant and convenient services. 

We seek to recruit qualified, experienced, competent and highly motivated individuals to fill the following position:

Branch Managers
Reporting to the Head of Retail & SME, the successful candidates will be responsible for running effective and efficient branches leading to higher staff engagement, customer satisfaction, profitability and growth in line with the Bank’s strategy.
Key Responsibilities
·                     Implement the Bank’s strategy at branch level i.e. growth in customer base with concurrent growth in branch liabilities and assets.
·                     Oversee customer service delivery, maintenance and improvement of Retail Banking service standards in order to ensure customer satisfaction and retention.
·                     Formulate and implement branch business plans, forecasts and budgets and ensure their control and periodic reviews
·                     Provide guidance and leadership to staff, be responsible for their training and development, performance management
·                     Implement and monitor the operational risk management guidelines for the branch.
·                     Support marketing initiatives and monitor and provide regular feedback on products performance.
·                     Maintain the look, feel and physical security of the branch premises as well as staff and customers.
Qualifications and Competencies
·                     Be a holder of Bachelors degree in Business related field
·                     Professional banking qualifications such as AKIB will be added advantage
·                     Knowledge of operational procedures, procedures and legalities relevant to branch operations
·                     At least 5 years’ managerial experience in the banking industry
·                     Strong selling, communication and presentation skills
·                     Ability to lead teams and deliver business results

Product Development Manager
Job Purpose: Reporting to the Head of Retail & SME, the Product Development Manager will be responsible for actively driving the development of new products and services for the Bank.
Key Responsibilities
·                     Lead in the development and implementation of new products and service lines for the market and the Bank’s customers.
·                     Oversee and drive the investigation of market trends and analyse competitor and customer behaviour in order to provide analytical insights into the best actions to take to maximise product and brand performance.
·                     Engage with internal and external partners and stakeholders on changes and developments to existing products and service lines.
·                     Provide operational support and advice on managing the product line effectively to maximise potential.
·                     Impart product/service line knowledge to ensure all channels understand the products/ service lines and their key features, market them effectively and in line with relevant guidelines and company policy and procedure.
·                     Constantly review product performance and work closely with product design teams to provide advice on new ideas.
·                     Direct and contribute to development of surveys, market research and analysis to identify insights that will provide opportunities to drive growth, margin and consideration of the Bank’s products and the brand.
·                     Develop and manage a high quality market/competitive intelligence program that will provide leading indicators of competitor movements in the market, new regulations, emerging trends, and potential new entrants. 
·                     Prepare the required periodic management and activity reports
Minimum Qualifications and Experience
·                     Bachelors degree in Marketing, Business Studies or other business related field
·                     Five years experience in review and development of products and service lines in banking, financial or other services sectors
Key Skills and Competencies
·                     Excellent verbal and written communication skills with the ability to communicate at all levels internally and externally
·                     Experience of working with both internal and external research and information gathering teams/partners
·                     Strong commercial orientation.
·                     Knowledge of operational procedures, procedures and legalities relevant to banking industry
·                     Strong conceptualization and implementation skills

ICT Manager

Job Purpose: Reporting to the Head of ICT, the ICT Manager will be responsible for developing and exploiting the potential of evolving information communication technologies in order to support the business objectives.
Key Responsibilities
·                     Review and monitor the ICT operating plan to support the business plans.
·                     Provide advice on ICT developments and policy issues and their impact on the operations and strategy execution.
·                     Develop team members to perform at high levels in order to raise engagement and support the business growth.
·                     Manage the introduction of structured end-user capacity building to ensure optimal and efficient use of all the ICT systems/tools available to the bank.
·                     Develop, deploy and maintain effective and efficient ICT Infrastructure and Connectivity solutions for the bank.
·                     Ensure effective and efficient security systems that ensure Network, Systems and Data Security and recovery from internal and external security threats.
·                     Develop, deploy and maintain performance Monitoring and Reporting systems that provide management and technical reports for decision making and operational support.
·                     Identify opportunities for innovation and foster the development of creative solutions.
·                     Assist in development, deployment and maintenance of effective and efficient ICT Infrastructure and Connectivity solutions for the bank.
Minimum Qualifications and Experience
·                     Bachelor’s Degree in Computer Science, Information Technology, and/or General Engineering or related field.
·                     Five years experience in a banking environment two of which have been in management capacity
·                     Proficiency in Unix/Linux operating systems and working knowledge of Internet/Web based systems
·                     Microsoft Certified Systems Engineer
·                     Thorough knowledge and experienced in developing applications
Key Skills and Competencies
·                     Thorough understanding of current web development techniques and technologies 
·                     Well knowledgeable and experienced in developing applications
·                     Excellent planning, organization and management skills
·                     Strong presentation, communication and interpersonal skills
How to Apply
Interested and suitably qualified individuals should forward their applications, enclosing copies of their academic and professional certificates, detailed CV indicating work experience, daytime contacts and addresses of 3 professionally relevant referees to reach the undersigned by Friday, 20th March 2015.
Applications should be addressed to:

The Head of Human Resources
Consolidated Bank of Kenya Ltd
P.O. Box 51133 - 00200

Consolidated Bank is an equal opportunity employer.

Only successful candidates will be contacted.