Position
Title: Client Relations Executive
Ref: ANT236285
The incumbents' goal is to meet client needs and ensure more client attraction and retention.
We are a thriving, fast-paced Women coaching organisation based in Nairobi
Kenya, but we serve customers and clients around the globe. The incumbents' goal is to meet client needs and ensure more client attraction and retention.
We
are seeking Client Relations Executive who really knows how to build enduring
relationships with clients, meet their needs and contribute to developing
programs that exceed client expectations.
In
addition, they need to be conversant with the digital world, and the email
world.
The Work: The Client Relations Executive would essentially establish and cultivate relationships with the organization’s clients.
The Work: The Client Relations Executive would essentially establish and cultivate relationships with the organization’s clients.
Their
goal is to meet client needs and ensure more client attraction and retention.
The incumbent would also execute events so that clients experience the greatest
benefits of our organization’s programs.
This
professional would also introduce new products, respond to client inquiries and
find solutions to client concerns.
Client Relations Executive would additionally develop sponsor proposals and collaborate with the organization’s multiple internal departments to help improve the quality of programs.
Client Relations Executive would additionally develop sponsor proposals and collaborate with the organization’s multiple internal departments to help improve the quality of programs.
They
will also work to streamline business operations by helping to reduce
costs.
The
incumbent would work with other managers at the company to create a consistent
client messaging and PR strategy.
They
will be responsible for online communication and off-line including Social
Media, Website stories and testimonials, emails and telephone communication.
The Requirements
The Requirements
- The
Client Relation Executive must have strong customer service and
interpersonal communication skills.
- They
must have clear understanding of using Social Media as business platform
and how to keep clients engaged with the organization.
- They
additionally must have solid verbal and written communication skills.
- They
should be able to manage time, projects and communication efficiently and
be detail oriented.
- They
also must be strategic planners and have a strong understanding of our
programs so they can train clients and answer questions in both group and
one-on-one situations.
- Client
Relations Executives must have strong judgment and decision-making skills
as well.
- In
addition, they should have strong leadership skills, be self-directed and
be able to multitask.
- They
must be proficient with computers including the full Microsoft Office
Suite.
The basic application requirements
- At
least 3 years of client relations experience in a fast paced “marketing
centric” environment
- A
degree in Marketing, social sciences or the Humanities
- An
educational background that combines marketing and writing (English,
creative writing, journalism, etc.)
- Understanding
of project management
- Experience
with Word, Excel, PowerPoint, and Quickbooks
- And,
of course, experience using business-related media platforms (including
Hootsuite, LinkedIn, Twitter, Wordpress, and Facebook).
Important Disclosure: We
are a Christian based organisation and our work is underpinned by the
principles and teachings in the Holy Bible.
Applications on or before March 13th 2015.
Applications: Kindly send your motivation letter and up to date CV with the subject of your application being (Client Relations Executive – Ref: ANT236285)
eMail: brecruited2015@gmail.com
Applications on or before March 13th 2015.
Applications: Kindly send your motivation letter and up to date CV with the subject of your application being (Client Relations Executive – Ref: ANT236285)
eMail: brecruited2015@gmail.com