We at Trianum Hospitality are
passionate about hospitality! We are a consulting and management firm
that manages a number of high quality fully furnished and serviced apartments
and boutique hotels in multiple locations across the country.
We are looking for a male Front Office Supervisor to join one of our properties.
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Reporting to the Operations Manager
this key role is responsible for:
·
Supervision and control of all Front
of House areas to the standards laid down by the company
·
Ensuring adherence to policy and
procedures regarding the efficient check-in/check-out of guests promptly and
courteously
·
Maintaining high standards of
customer service at the reception by ensuring all enquires are responded to in
a courteous and timely manner and all visitors are treated with great respect.
·
Supervision receptionists and
cleaners within the reception area.
Desired Skills Qualifications
·
Front Office Certification from Kenya
Utalii College or other recognized institution /Degree in Hotel Management
·
3- 5 years experience in a
supervisory or management role in the Front Office Department
·
Excellent written & spoken
English, interpersonal skills and presentation skills
·
Proficiency in MS Office suite,
experience with HIS(Hotel Information System)
If you possess the necessary
qualification and experience, please send a cover letter and updated CV
indicating why you are the most suitable candidate for the role to
hr@trianum.co.ke.
Only shortlisted candidates will be
contacted.