We at Trianum Hospitality are
passionate about hospitality! We are a consulting and management firm
that manages a number of high quality fully furnished and serviced apartments
and boutique hotels in multiple locations across the country.
We are looking for a male Front
Office Supervisor to join one of our properties.
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Reporting to the Operations Manager
this key role is responsible for:
- Supervision and control of all Front of House
areas to the standards laid down by the company
- Ensuring adherence to policy and procedures
regarding the efficient check-in/check-out of guests promptly and
courteously
- Maintaining high standards of customer service
at the reception by ensuring all enquires are responded to in a courteous
and timely manner and all visitors are treated with great respect.
- Supervision receptionists and cleaners within
the reception area.
Desired Skills Qualifications
- Front Office Certification from Kenya Utalii
College or other recognized institution /Degree in Hotel Management
- 3- 5 years experience in a supervisory or
management role in the Front Office Department
- Excellent written & spoken English,
interpersonal skills and presentation skills
- Proficiency in MS Office suite, experience
with HIS(Hotel Information System)
If you possess the necessary
qualification and experience, please send a cover letter and updated CV
indicating why you are the most suitable candidate for the role to
hr@trianum.co.ke.
Only shortlisted candidates will be
contacted.
