Vision Institute of Professionals
Job Title: Front Office Representative
Reporting to the Business Development
& Marketing manager, the Front Office Officer shall be in charge of the
front office.
- Responding to all enquiries relating to the
Institute and its offerings (programmes) appropriately.
- Receiving and assisting appropriately.
- Keeping records and informing the appropriate
office of all communication that require follow-up.
- Applying the application of the sales strategy
to maximize students enrolments
- Distributing brochures and educating clients
about services offered by the institute.
- Attending to clients complains promptly.
- Under direction of the Registrar, keeping
records of lecturers’ punctuality and attendance to class.
- Safeguarding the confidentiality of the
Institute’s administration by exercising discretion in communicating
information to faculty, students and staff served by the Institute, and in
handling administrative records, files, and similar confidential items.
- Promoting a positive image of the Institute
- Exercise professionalism in use of correct
grammar, work attendance habits and attire
- Any other duties assigned that may be
assigned.
Skills Set
- Sales ability
- Hospitable and affable
- Adaptability: Coping with the diversity of
customers and their needs
- Self-sufficiency
- Self-control: handling complaints
- Good relationship skills and a team player
- Good memory: remembering students and other
clients
- Pro-active
- Affable
- Flexibility in working hours
Education and Training
- Diploma in front office
- At least two years’ work experience in a
similar position
- Having worked in an educational institution
would be an added advantage
How to Apply
eMail your CV to: jobs@vision.co.ke
latest by 13th February 2015
