Sportpesa is seeking to recruit a cashier whose role is receiving deposits from
customers, allowing customers to place bets and processing of withdrawal
request
Duties and Responsibilities- Ensure that all operations conducted at
Cashier Desk is keyed into the computer accurately
- Viewing and supervises on the bets which are
placed by customers
- Confirm receipt of money sent via Mpesa, YU
Cash and Orange Money
- At the end of the shift check the money to
confirm everything is in order then sign before handing over
- He / She should be the single point of the
customers where a customer pays his money, place the bets and will be able
to serve everything at one single point
- Should be able to explain to the customers
about Sportpesa and how it works showing them e.g on how to register, how
to calculate the possible wins and how to play via website
- Any other duties assigned
Qualifications / Skills and Knowledge
Requirement
- Diploma in Front Office Management / Customer
Service / Public Relations / Accounting or any related field
- Proficiency in Microsoft offices
- Minimum of two years’ experience in a similar
position
- Excellent verbal and written communication
- Ability to issue and explain good instructions
- Understanding of the proper use of work
orders, priorities and schedules
- Flexible to work on shift basis
- Able to manage irate caller situations to
respond to the needs of the customer promptly
Interested candidates should send
their CV to hr@sportpesa.com before 2nd January 2015