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KCB Jobs in Nairobi Kenya

KCB is renowned for its diversity and growth in the Region is currently strengthening its support for group operations and business with the aim of maintaining Best Practice whilst also responding to the growing Business needs to support internal and external Customer Service delivery objectives and increase shareholder value. 

To this end the following challenging positions have arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.

Vacancy: Business Development Manager - Nairobi
Department: Trade Finance
Location: Kenya
Job Ref: CORP 24/2014
The Position: Reporting to the Senior Manager, Trade Finance, The BDM will be responsible for the growth of the Trade Finance Business in Nairobi regions. 

The holder of the role will be responsible for the growth of Trade Finance business both for Corporate and Retail clients whilst sustaining the bank’s market share on international business.

Key Responsibilities
  • Marketing the Group’s Trade Finance products and services.
  • Building and maintaining strong trade customer relationships through excellent customer service in order to achieve customer loyalty and maximize share of wallet.
  • Maximization of utilization of the trade finance facilities availed to Clients in assigned portfolio, in partnership with Corporate Relationship Managers and Retail SME/Business Bankers.
  • Trade Finance deal origination, structuring and placement.
  • Providing expert advice to our Clients, Relationship Teams and the Regional businesses on trade finance products and transactions.
  • Creation and development of business opportunities through market intelligence, participation in trade forums/conferences and other channels.
  • Trade finance product and process innovation in consultation with the Senior Manager, Trade Finance.
  • Trade Finance product training for KCB local and international business teams through branch visits, participation in regional workshops and joint customer calls, among other avenues.
  • Providing technical support to Shared Services (Trade Operations) Team
The Person

For the above position, the successful applicants should have:
  • A University degree preferably in a Business related discipline. Possession of a postgraduate degree or professional qualification in a related field is desirable but not essential.
  • 3 years management experience in Banking with extensive exposure to Trade Finance and Relationship Management.
  • Experience in development and marketing of Trade Finance products.
  • Experience in managing relationships that have significant Trade Finance exposure.
  • Understanding of Trade Finance Operations.
  • French or other foreign language skills will be an added advantage.
  • Ability to work well with minimum supervision
  • Ability to deliver excellent results under pressure
  • Excellent interpersonal skills
  • Persuasive oral and written communication skills
  • Marketing and negotiation skills
  • Commercial awareness
  • Good leadership and planning skills
  • Credit Skills
The above position is demanding for which the bank will provide a competitive package for the successful candidates. 

Vacancy: Bancassurance Direct Sales Representative (BSR)
Department: Bancassurance
Location: Kenya
Job Ref: RB 73/2014

The Position: Reporting to the Branch Manager, the Sales representative will be responsible for insurance business growth and development to generate revenues to support the Bancassurance growth strategy. This is a one year renewable performance based Contract.

Key Responsibilities
  • Offer oversight of day to day Insurance operations in the branch level which entails cross-selling insurance products, consumer awareness/ customers’ sensitization initiatives, processing insurance transactions within defined terms and conditions, supporting clients with claims advise and documentation.
  • Work closely with the branch management team to ensure the branch meets the set targets on insurance business.
  • Provide advisory services to credit department/ branch on relevant insurance policies for businesses/ clients accessing credit facilities from the branch.
  • Work closely with Branch Manager and Credit team and design strategies to leverage the existing clientele and expand the wallet share by selling insurance products hence deepening relationships and driving revenue growth.
  • Identify and leverage potential business opportunities and marketing initiatives at the branch/region and seek necessary support from the Regional or Marketing Heads to actualize these into revenues.
  • Ensuring premium is collected as per the laid down procedures on all claims being reported to the claims department.
  • Provide technical guidance and claims management support to clients and Branches.
  • Ensure timely submission of claim documents and other requisite documents to Claims department.
  • Ensure clients whose claims are being processed are kept abreast on progress of their claims.
  • Participate in regional meetings and offer valuable ideas contributing towards the growth of business.
The Person
  • A university degree in a business related course.
  • Professional Qualification in CII or IIK Diploma will be an added advantage.
  • Must have a minimum Mean grade of C Plus in K.C.S.E with a C Plus in Mathematics and English.
  • Age 26 years and below.
  • Certificate of Good Conduct.
  • Good planning and organization skills with the ability to deliver effectively under strict deadlines.
  • Excellent communication, presentation and customer service skills.
  • Excellent data management skills and proficiency in the use of MS Office software applications
  • Accuracy and attention to detail.
  • Co-operative, assertive and able to work independently and offer effective solutions.
  • Ability to develop working relationships with a wide range of internal and external partners.
  • Good knowledge of general insurance products and working knowledge of life insurance.
  • Responsible, reliable, has leadership skills and business acumen to spot opportunities readily.
  • A creative, proactive, passionate and innovative individual with a passion for excellent results.
  • Results oriented and self-driven with a proven performance track record.
The above position is a demanding role and the bank will provide a competitive package for the successful candidate. 

Vacancy: Direct Sales Representatives     
Department: Retail Banking     
Location: Kenya     
Job Ref: RB 72/2014

The Position: Reporting to the Branch Manager, the Sales representatives will be responsible for acquisition of new business within the assigned Sales locations. 

The position is on contract terms for a period of 12 months.

This challenging opportunity to contribute to the growth of our business will involve the following:
  • Deliver set Sales targets in asset and liability for; SME, Personal Banking, Advantage, Agent banking, Mortgage, Card and Micro Finance products.
  • Provide excellent customer service.
  • Participate in product campaigns to ensure product information is readily available to customers.
  • Conduct door-to-door Direct selling.
  • Seek customer feedback on bank products.
  • Provide regular Sales reports.
Qualifications and Experience

For the above position, the successful applicants should have:
  • A university degree from a recognized institution.
  • Must have a minimum Mean grade of C Plus in K.C.S.E with a C Plus in Mathematics and English.
  • Experience in sales or client relationship management will be an added advantage.
  • Age 26 years and below.
  • Excellent analytical and interpersonal skills.
  • A passion and commitment to quality service performance.
  • Excellent verbal and written communication skills.
  • Ability to meet stringent targets within defined deadlines.
  • Certificate of Good Conduct.
The above positions are demanding roles and the Bank will provide a competitive package for the right candidates.  

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please complete the Direct Sales Representative application form and email the completed application form to

To be considered your application must be received by Dec. 12, 2014.

Only short listed candidates will be contacted.

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