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Job Opportunities in MasterCard Kenya

The Client: MasterCard Labs is MasterCard’s global Research and Development division, focused on the evolution of technological and consumer trends and the implication of these evolutions on the payments industry. 

Their tried, tested and proven methodologies enable us to generate new ideas from a variety of sources, and fast-track the best ideas from concept through prototype, pilot and into commercialization faster than ever before.
Role Profile:Business Leader,Product Development

The Position: Reporting to the MasterCard Labs for Financial Inclusion, the Business Leader, Product Development role will play a pivotal role in launching and establishing MasterCard Labs for Financial Inclusion, as well as launching new products developed by MasterCard Labs. 

The role is looking for an experienced Product manager who is passionate about building products to meet the needs of specific user segments. 

The position will be responsible for defining the product vision (including the product roadmap) and owning aspects of the product lifecycle, working with and motivating cross-functional teams in a lean start-up environment.

Key Responsibilities
  • Define and own the Lab’s product strategy, roadmap and priorities.
  • Ensure end-to-end development and management of the Lab products, including high-impact and differentiated product positioning, sales support, messaging, launch strategy and market segmentation to drive optimum growth and target segment adoption.
  • Manage financial and operational performance of the product against targets.
  • Continuously identify and strategize opportunities for product extensions and enhancements to support market segments and needs.
  • Work closely with and motivate technology team to deliver Product roadmap; partner with strategic partnerships and marketing leads on market needs, feature prioritization, and identification of product enhancements.
  • Drive detailed Go To Market product activities, including but not limited to, contract development with legal and Global Supply Management teams, data privacy/usage requirements, marketing collateral coordination with marketing lead, branding approvals, acquirer/partner relationship management in conjunction with channel managers, research/planning for target markets and product scope, and ongoing platform operational efforts.
Position Requirements/Qualifications
  • Bachelor's degree
  • Extensive background in product lifecycle delivery; demonstrated experience in developing  innovative segment and product solutions.
  • Demonstrated success defining and launching excellent products.
  • Proven project delivery experience, organizational skills and attention to detail.
  • Experience with agile development processes and monthly or weekly product release cycles.
  • Experience establishing, managing and monitoring the financial and market progress of product against metrics.
  • Strong cross-functional team and relationship building skills.
  • Demonstrated leadership in taking accountability, acting with a sense of urgency and delivering plans with passion, ambition and aptitude.
  • Basic familiarity with the web application development space.
  • Superior communications, presentation and interpersonal skills.
  • Knowledge of the East African market and the current availability of financial services in that region is desirable.
  • Must have a ‘Roll-up-your-sleeves’ entrepreneurial, start-up attitude.

Role Profile:Business Leader,Software Engineering

The Position: Reporting to the MasterCard Labs for Financial Inclusion, the Business Leader, Software Engineering will manage a team of 7 engineers driving hard to bring innovative financial inclusion focused payment solutions to the unbanked and underserved in East Africa.

He/she will partner with the Product development lead to define the product vision (including the product roadmap) and own the product development lifecycle, working with and motivating cross-functional teams in a lean start-up environment.

Key Responsibilities
  • Provide day-to-day leadership of the technology team: hiring, setting and tracking objectives, obtaining resources, overseeing task completion; and reporting progress, accomplishments and hurdles to the Head of the Lab.
  • Define and own the Lab’s technology strategy, roadmap and priorities.
  • Support the team in the development of high quality, secure, scalable software solutions based on technical requirement specifications and design artifacts within expected time and budget.
  • Ensure your team meets all requirements for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices.
  • Partner with the product development, strategic partnerships and marketing leads on market needs, feature prioritization, and identification of product enhancements.
  • Work with the rest of the team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks.
  • Constantly look for opportunities to enhance standards and improve process efficiency.
Position Requirements / Qualifications
  • Bachelor's degree
  • Java [JEE, Spring, Hibernate, App Servers]
  • Web [CSS, HTML5, Javascript, Photoshop]
  • Database [Oracle, MySQL, Postgres, Hadoop]
  • Mobile [iOS, Android, J2ME, JavaCard]
  • Strong communication skills -- both verbal and written – with proven relationship, collaborative and organizational skills.
  • Experience of and ability to recruit, develop, lead and manage the performance of a specialist team of developers in an agile environment.
  • Must have a ‘Roll-up-your-sleeves’ entrepreneurial, start-up attitude.
  • Strong background in software development.
  • Strong experience in mobile and web development.
Role Profile:Marketing Lead

The Position: Reporting to the MasterCard Labs for Financial Inclusion, the Marketing Lead candidate will play a pivotal role in launching and establishing MasterCard Labs for Financial Inclusion, as well as launching new products developed by the Lab.

He/she will be responsible for defining marketing communications and PR strategy for all new products developed by the Lab, and executing on that strategy with agility and flexibility in a lean start-up environment. 

The candidate will continuously identify opportunities and conceive innovative marketing solutions to best support different market segments and coordinate with the product and technical teams to execute them and demonstrate creative energy and passion for shaping successful marketing campaigns.

Key Responsibilities
  • Develop product marketing and communication strategy (including online marketing and social media strategy) for all new products developed by the Lab and for all target segments.
  • Coordinate all market research and market testing.
  • Craft compelling product messaging and positioning, segmented according to audience.
  • Create promotional content to fuel awareness of the products and develop creative collateral, such as videos, tutorials and other media suitable for the East African market to drive interest in the products.
  • Engage with the business development teams to create and own all elements of cohesive campaigns, dynamic initiatives and compelling content to bring the solution to life.
  • Evaluate and recommend conferences, events, tradeshows, meet-ups, etc., to leverage as outreach vehicles.
  • Drive the standardized metrics and measurement tools for the evaluation of marketing initiatives.
  • Partner with Product on roadmap definition, feature prioritization, and identification of product enhancements.
  • Collaborate with the product/sales channel teams to shape the marketing collateral/media approach/market touch points that best target and appeal to the segments in each region.
Position Requirements / Qualifications
  • Bachelor's degree, preferably in marketing, communications or journalism.
  • Relevant experience in marketing and PR, preferably with demonstrable experience within IT and/or payments industry.
  • Demonstrable experience leveraging marketing insights to develop communications plans.
  • Proven experience measuring marketing results against success metrics.
  • Proven leadership and marketing project management skills.
  • Strong cross-functional team and relationship building skills.
  • Proven ability to successfully engage and manage outside creative agencies, as well as flexibility to develop end-to-end marketing campaigns in-house.
  • Demonstrated ability to develop and successfully implement measurable digital marketing programs.
  • Demonstrated experience effectively engaging the community on behalf of a product using social networking tools (forums, blogging, Twitter, Facebook, etc.).
  • Ability to self-start and develop innovative approaches to reach the target segments
  • Demonstrated leadership in taking accountability, acting with a sense of urgency and delivering plans with passion, ambition and aptitude.
  • Superior interpersonal, and communication skills with the ability to conceptualize, structure, write, and present information to both internal and external audiences as needed
  • Basic familiarity with the web application development space.
  • Knowledge of the East African market and the current availability of financial services in that region is desirable.
Role Profile:Business Leader,Innovation Management

The Position:
 Reporting to the MasterCard Labs for Financial Inclusion, the Business Leader, Innovation Management role will play a pivotal role in launching and establishing MasterCard Labs for Financial Inclusion, as well as ideating and prototyping new financial inclusion focused products suitable for development at the Lab.

The position will enable and catalyse innovation through the establishment, management and evolution of a comprehensive innovation program. You will leverage best practices and learnings, incorporate new ideas and assimilate with proven MasterCard Labs innovation processes.

Key Responsibilities


  • Provide day-to-day leadership of the Innovation Management team (initially managing one other innovation management professional): hiring, setting and tracking objectives, obtaining resources, overseeing task completion; and reporting progress, accomplishments and hurdles to the Head of the Lab.
  • Promote culture of innovation.
  • Orchestrate internal and external idea generation processes to generate new ides to feed into the innovation process.
  • Manage design, development and implementation of financial inclusion focused innovation programs; identify opportunities, anticipate barriers and develop roadmap/bridge to cultivate desired innovation mind-set.
  • Ensure innovation programs are managed effectively in terms of cost and timing.
  • Continuously improve and scale the innovation program by sharing best practices and lessons learned.
  • Evaluate all ideas’ against established criteria to determine their fitness for Labs, and then orchestrate the effort to incubate the most promising ideas taking them from concept, through rapid prototyping and market testing, to commercialization.
Position Requirements / Qualifications
  • Bachelor's degree, preferably in marketing, communications or journalism.
  • Passion for innovation and a belief in how it can address financial inclusion challenges
  • Proven leadership and Innovation Management skills.
  • Strong cross-functional team and relationship building skills.
  • Demonstrated leadership in taking accountability, acting with a sense of urgency and delivering plans with passion, ambition and aptitude.
  • Superior interpersonal, and communication skills.
  • Basic familiarity with the web application development space.
  • Organization and project management skills.
  • Knowledge of the East African market and the current availability of financial services in that region is desirable.
Role Profile:Business Leader, Strategic Partnerships and Business Development

The Position: Reporting to the MasterCard Labs for Financial Inclusion, the Business Leader, Strategic Partnerships and Business Development role will play a pivotal role in launching and establishing MasterCard Labs for Financial Inclusion, identifying and building strong partnerships, providing education to drive the adoption of the Lab’s products, leading client engagements and bringing in new business.

To be successful in this role, the candidate must be a passionate and energetic individual and possess strong people and communication skills. 

He/she will be required to represent MasterCard Labs for Financial Inclusion and influence stakeholders such as: local government and authorities, media, financial institutions, local universities, local startup community and NGOs.

Key Responsibilities
  • Lead the Strategic Partnerships and Business Development team (initially managing one other professional): hiring, setting and tracking objectives, obtaining resources, overseeing task completion; and reporting progress, accomplishments and hurdles to the Head of the Lab.
  • Identify and build strong partnerships with groups such as local government & authorities, financial institutions, local start-up community, senior MasterCard executives and local universities.
  • Responsible for creating and executing on an innovative strategy to drive product adoption by leveraging a combination of partnerships and direct sales.
  • Responsibility for establishing a start-up mentoring program in the East African region and recruiting MasterCard employees to participate as mentors.
  • Develop an education program focused on financial inclusion.
  • Assist with the education program, taking responsibility for all education materials.
  • Creatively engage in community events, conferences, trade shows and social media to embrace incubators, meet ups, trade shows, and other outreach venues.
  • Gather market feedback to inform product decisions.
Position Requirements / Qualifications
  • Bachelor's degree
  • Expert in business development/sales/partnerships in the areas of e-commerce and payments, preferably with experience in a start-up.
  • Demonstrated success generating new business.
  • Experience hiring, managing and leading teams.
  • Ability to self-start and promote the Lab with passion, ambition and aptitude.
  • Demonstrated experience in establishing networks.
  • Excellent interpersonal and communication skills with the ability to conceptualize, structure, write, and present information to both semi-technical and non-technical audiences.
  • Basic familiarity using web applications.
  • Must have a ‘Roll-up-your-sleeves’ entrepreneurial, start-up attitude.
  • 20%+ travel may be required.

Application Procedure:

Applicants should email their cover letter and CV with names of three referees who can provide confidential assessment of their capabilities. Indicate on your CV your current and expected salary.

All communication relating to application for these positions should be addressed to:
 

mastercard@preferredpersonnel.co.ke
 

On the subject matter of the email, ensure you indicate the position you are applying for.

Applications should be received by 11th December 2014.

Please note only shortlisted candidates will be contacted.

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