Our client in tracking business is
seeking to recruit a Technical Support Engineer to
join their dedicated team.
Main \ Responsibilities includes:
Main \ Responsibilities includes:
- Repair and maintenance of all hardware
supplied by the company
- Maintenance of records of all devices repaired
/ serviced
- Testing of all hardware before being delivered
to the customer to ensure they are in their optimal working condition
- Responsible for taking care of the tools
supplied in the department and making sure they are in proper working
condition at all times.
- Keeping records of all the hardware repaired
including details such as serial numbers, problem reported / solved, spare
parts used, tests carried etc.
- Repair and maintenance of all fiscal devices
while observing adherence to Revenue Authorities laws
- Customer support regarding hardware issue on
phone, social media etc
- Carrying out research for the purposes of
product development and ensuring that the products supplied by the company
remain competitive
- Training users on the operations of the
hardware devices supplied by the company
- Handling complains from clients and advising
management on the same to ensure proper measures are taken
- Adhering to the stipulated code of conduct
when dealing with clients at all times
Requirements
- Higher diploma in Computer
Engineering/Computer Science or its equivalent
- At least two (2) years experience in
telecommunication industry
- Passion for troubleshooting and resolving
electronic faults
- Good interpersonal skill
- Customer service skills
- Fast learner
Operations Manager to
join their dedicated team.
This position reports directly to the
Managing director.
Responsibilities:
Responsibilities:
- To supervise the execution of logistics work
for a specific client portfolio as well as take charge of the related
communication to the client
- Supervise the team, set goals and monitor the
performance of the direct reports.
- Manage the operational relationship with the
client and alert them in case of any operational issues.
- Monitor file processing and ensure SOP’s are
adhered to at every step of the business process.
- Ensure that operations are performed in
respect to the gross margin & disbursements anticipated when
quotations have been issued
- Control the costs within the COM unit.
- Alert Management in case of significant issues
impacting the operations
- Prepare monthly KPI reports
- Coordinate activities in Mombasa, Busia,
Malaba
Role Profile:
- Higher Diploma in Social Sciences
- Diploma in Clearing and Forwarding
- Minimum of five years’ experience in a similar
role in a logistics company.
Logistics Coordinator to
join their dedicated team.
Qualified candidate should be able to
manage and develop Logistics products, optimize business processes and
resources in line with customer requirements and organization operating
procedures.
Achieve and exceed financial,
administration and operational targets.
Experience and skills required
- 3 years’ of experience in a similar role in a
busy logistic
- Experience in coordinating and controlling
cargo movement
- A team player with ability to work closely
with other functions to support their requirements.
- Strong computer skills and experience in using
Excel, Word, Access, and with the ability to prepare general
correspondence, spreadsheets, reports etc.
- Good communication skills
- Ability to multitask and work well under
pressure
- Have unquestionable integrity
- Analytical mind
- Have top notch negotiation skills.
- Respect for diversity
- A university degree in a business related
study with a post qualification or Diploma/Certificate in Purchasing
Management, Supply Chain Management and shipping/customs operations
Sales Representative to
join their dedicated team.
2 Positions
Key Roles
Key Roles
- Answer customers’ questions about products,
prices, availability, product uses, and credit terms.
- Recommend products to customers, based on
customers’ needs and interests.
- Contact regular and prospective customers to
demonstrate products, explain product features, and solicit orders.
- Consult with clients after sales or contract
signings to resolve problems and to provide ongoing support.
- Arrange and direct delivery and installation
of products and equipment.
- Identify prospective customers by using
business directories, following leads from existing clients, participating
in organizations and clubs, and attending trade shows and conferences.
- Monitor market conditions, product
innovations, and competitors’ products, prices, and sales.
- Perform administrative duties, such as
preparing sales budgets and reports, keeping sales records, and filing
expense account reports.
- Negotiate with retail merchants to improve
product exposure, such as shelf positioning and advertising.
- Train customers’ employees to operate and
maintain new equipment.
- Plan, assemble, and stock product displays in
retail stores, or make recommendations to retailers regarding product
displays, promotional programs, and advertising.
Qualifications
- Diploma in Sales
- Minimum of 1-2 years experience in
Telecommunication Industry
- Excellent communication skills, both written
and verbal
- Team player
- Excellent analytical and reporting skills.
If qualified’ kindly send your
application letter and CV to jobs@jantakenya.com clearly indicating
‘Sales Representative’ the subject line by 30th November, 2014.
Do not attach any certificates.
Only shortlisted candidates shall be contacted.
Only shortlisted candidates shall be contacted.
