Toyota Kenya Limited which has a long
and trusted heritage in Kenya, is part of the Global Toyota Group, comprising
of Toyota Tsusho Corporation (TTC) which owns 100 % of Toyota Kenya Limited.
Yamaha caters for the boda boda
market, hospitality industry, farming and SME’s among others.
We are looking to recruit dynamic,
competent and self managed individuals to fill the following position:
Dealer Parts Sales Coordinator, Toyota Kenya
(1 Position)
Location: Nairobi
Job Summary: To achieve departmental revenue targets and
customer satisfaction through effectively selling Parts to independent dealers
Key Responsibilities
- Achieve sales targets through selling parts to
independent dealers and Toyota Kenya Approved Service Centres
- Invoicing internal accessories
- Provide customer service assistance in terms
of technical advice and enquiries by customers
- Prepare quotations requested by independent
dealers and Toyota Kenya Approved Service Centres
- Process sales invoices and arrange for
delivery of parts
- Capture lost sales in system to help in order
generation
- Respond to and handle customer complaints
promptly
- Manage and build customer relationships
through customer visits
- Accurate preparation of monthly sales &
KPI reports
- Support dealers to meet TSM (Toyota Customer
Service Workshop Management) and Dealer Parts Operation Kaizen standards
Competencies and Skills
- Excellent communication skills
- Results driven and strives for continuous
improvement
- Ability to multi-task and adapt to multiple
priorities
- Customer service orientated
- Strong negotiating and influencing skills
- Proficient in Microsoft Office applications
Minimum Qualification
- Degree or Diploma in a business related field
- 2 years experience in sales & marketing
- 2 years driving experience with a valid
license
Parts Sales Supervisor, Toyota Kenya
(1 Position)
Location: Kisumu
Job Summary: To oversee parts operations in Toyota Kenya
Limited - Kisumu branch
Key Responsibilities
- Ensure customers are served promptly as per
TSM (Toyota Customer Service Workshop Management) standards
- Responsible for growing parts sales within the
branch
- Develop and maintain effective customer
networks
- Timely resolution of customer complaints
- Carry out daily bin audits and reconcile
variances
- Ensure timely debt collection
- Ensure timely delivery of customer orders
- Closely liaise with headquarters to ensure
optimal stocking of parts as per policy and avoid stock out
- Perform regular stock take and timely
reporting of variances
- Prepare accurate and timely management reports
- Management and motivation of team
Competencies and Skills
- Supervisory skills
- Excellent communication and Interpersonal
skills
- Exceptional customer service skills
- Ability to work under pressure
- Proficient in Microsoft Office applications
- Excellent report writing skills
Minimum Qualifications
- Degree or Diploma in a Technical or Business
related field
- 2 years experience in parts operations at
supervisory level
Parts Sales Representative, Yamaha
(1 Position)
Location: Nairobi
Job Summary: To ensure high level customer satisfaction and
exceptional service delivery in the sales process and contribute towards
achievement of the business budget turnover.
Key Responsibilities
- Processing of customers orders
- Processing of quotation requests
- Generation of new business through customer
visits and communication
- Timely and accurate processing of all orders
received
- Generation of suggested orders in line with
customer demands
- Capture lost sales in the system to help in
order generation
- Follow up on credit sales to ensure timely
payment
Key Competencies
- Good communication skills
- Self driven
- Excellent customer service skills
- Proficient in Microsoft Office applications
- Ability to work under pressure and meet sales
targets
Minimum Qualification
- Degree or Diploma in a Technical or Business
related field
- 2 years experience in parts sales
Sales Retainer, Yamaha
(6 Positions)
Locations: Bungoma, Busia, Embu, Kakamega, Machakos, Nyeri
Duration: 1 year contract
Job Summary: To establish Unit Sales, Spare Parts and a
Service Nework in the specific locations.
Key Responsibilities
- Selling company’s products (Yamaha
motorcycles)
- Recruit & appoint sales points i.e parts
stockists and service points/garages
- Identification of dealers
- Management of existing and new dealers
- Training Boda Boda rider agents
- Weekly performance reporting
- Enquiries & conversion of sales
- Activation of Yamaha dealers
Competencies and Skills
- Excellent customer service skills
- Excellent interpersonal skills
- Pleasant and outgoing personality
- Strong negotiating and influencing skills
- A team player with a go-getter attitude
- Proficient in Microsoft Office applications
- Ability to work under pressure and meet sales
targets
- Motorcycle riding licence
Minimum Qualification
- Diploma in Sales & Marketing
- 2 years sales experience
- Technical background will be an added
advantage
Region Manager, Yamaha
(1 Position)
Location: Central Region
Job Summary: To increase Yamaha’s footprint within the
appointed region and business profitability.
Key Responsibilities
- Develop and execute market penetration and
growth strategies with the team with an aim of increasing Yamaha’s market
share in the 2 wheeler industry
- Proactively gather market information and
create activities to counter competitor activities and gain brand leverage
- Analyze monthly sales statistics and market
information to determine sales potential and inventory requirements for
planning purposes
- Assist in identification and appointment of
new dealers and closely work with the dealers to ensure business growth
and stocks availability• Establish and build relationships with key
stakeholders including customers, financial institutions and dealers
- Ensure set targets are met by Service, Sales
and Parts Teams
- Management of debtors by ensuring that credit
limits are adhered to as per Company policy
- Ensure timely resolution of customer
complaints
- Motivate and provide leadership to the Yamaha
team to ensure optimal productivity
- Responsible for preparation and presentation
of the region’s budget and closely monitor to ensure adherence of the same
Competencies and Skills
- Excellent knowledge in the 2 wheeler industry
- Leadership Skills
- Excellent interpersonal skills
- Ability to influence and motivate
- Analytical skills
Minimum Qualification
- Degree in a technical field coupled with a
post graduate diploma in a business related field
- 4 years experience in service and sales
operations at management level
How to Apply
If you believe you are the right candidate for the above positions and can clearly demonstrate you meet the criteria, please submit your curriculum vitae together with a cover letter illustrating your suitability for the position against the listed qualifications and competencies.
If you believe you are the right candidate for the above positions and can clearly demonstrate you meet the criteria, please submit your curriculum vitae together with a cover letter illustrating your suitability for the position against the listed qualifications and competencies.
Applications should be sent to: applications@toyotakenya.com
Only shortlisted candidates will be contacted.
Any form of canvassing will lead to
disqualification.