Our client, a rapidly
growing deposit taking SACCO with operations in Eastern and Nairobi regions of
Kenya, as part of its business growth strategy, seeks to strengthen its human
capital structure by recruiting dynamic and result oriented management team to
fill the following positions:
Marketing Manager
Ref: MM/10
Reporting to the Chief
Executive Officer, the person shall be responsible for:
Job Description
- Developing
new products and marketing strategies within approved budgets.
- Marketing
the Society’s products through field visits, seminars, brochures, face to
face talks and media coverage with existing and potential clients.
- Initiating,
planning and co-ordinating member education.
- Conducting
market research and analysis on market trends, customer satisfaction and
product development.
- Co-ordinating
the customer care function in all branches to ensure that members are
served in an exemplary manner.
- Creating
rapport between Society and the external and internal stakeholders.
- Studying
implication of press and other information to the sustainability of the
Sacco and to advise management accordingly. Handles members’ grievances by
conducting field visits and maintaining follow up records on action.
- Identifying
public relation issues and advises the General Manager on how to resolve
such issues.
- Handling
customer queries and complaints.
- Playing
the role of the Public Relations Officer in the Society
- Coordinating
all the Branch marketing activities.
- Ensuring
that marketing activities are within the approved budget.
Minimum Requirements
- Bachelor’s
Degree in Marketing or a Diploma in Marketing
- Computer
proficiency in computer application, especially in accounting packages and
systems
- Thorough
knowledge of the Society’s products and services
- Knowledge
of the operating environment, the Sacco movement and Sacco regulations.
- At
least three years’ experience in a similar capacity or banking experience
Micro Credit Manager
Ref: MCM/10
Reporting to the Chief Executive
Officer, the person shall be responsible for:
Job Description:
- Analysing and evaluating the demand, market
segmentation and competitive situation for the target clients of micro
credit products to identify opportunity in the market for new products
- Working with relevant departments on
developing and updating microcredit products concepts and its prototypes,
including product policies, operational procedures, methodology guides and
other supporting documents in order to meet business strategies
- Monitoring the evolution of the microcredit
portfolio (comparison with quantitative and qualitative objectives) to
better assess the risk of loan portfolio
- Following up the roll-out into the target market
of new designed or improved loan products to ensure the practical, meet
with risk mitigation, and competitive advantage manner;
- Overseeing the development and follow up the
implementation of Micro Credit policy, procedure, and guideline to ensure
the quality management of micro credit portfolio.
- Supporting income generation for enterprises
and help to build financially self-sufficient low income
borrowers/clients.
- Providing financial services with greater
flexibility at a more affordable price making microfinance services very
attractive to a large number of low income clients.
- Managing funds adequately enough to meet
future cash needs in consultation with Finance and Accounts department.
- Identifying donors who are active in
microfinance and who might provide support or funding.
- Providing consistent guidelines for the
effective management of the accounts processing and credit administration
functions established at each county/ field/ unit offices.
Minimum Qualifications
- Are holders of a business degree or its
equivalent from a recognised university and a diploma in Banking or its
equivalent;
- A certificate in Micro-Credit related course
will be an added advantage.
- At least 3 years’ experience in credit
operations in microfinance/banking environment/Sacco
- Experience in report writing, writing policy
and procedure
- Good English proficiency, both written and
spoken
- Computer literacy (MS. Office, PowerPoint,
e-mail, etc.)
Branch Manager
Based in Nairobi
Ref: BM/10
Reporting to the Chief Executive
Officer, the person shall be responsible for:
Job Description:
- Coordinating day to day branch operations and
business growth at the branch
- Managing branch performance against agreed
targets and budgets, and within policies and standards and in line with
the Sacco`s strategic objectives
- Establishing and overseeing the implementation
of sound financial management systems in liaison with the branch
Operations Manager and finance department
- Ensuring branch accounting system is operated
as per the accounting and finance policies
- Seeking and continuously developing knowledge
and information about competitor activity, pricing and tactics, and
communicate this to relevant departments in the Sacco
- Communicating, liaising, and negotiating
internally and externally using appropriate methods to facilitate the
development of profitable business and sustainable relationships with
stakeholders
- Maintaining and develop existing and new
customers through appropriate propositions and promotion methods, and
relevant internal liaison, to optimise quality of service, business
growth, and customer satisfaction.
- Managing the branch loan portfolio in
accordance with the Sacco credit policy and procedures.
- Management and growth of the branch savings
and deposits in accordance with relevant policies, procedures as well as
the overall Sacco strategic objectives
- Ensuring that all Sacco policies, rules,
procedures and other relevant laws and regulations are adhered to and all
staffs are conversant with them
- In liaison with finance department, ensure
adequate branch liquidity and that there is enough cash at all paying
points
- Ensuring adequate security for cash in Sacco
premises, in transit and at paying points.
- Control the utilization of, and ensuring
proper maintenance and custody of all society assets at the branch
- Establishing and maintain appropriate systems
to ensure that member’s queries and complaints are noted and addressed
satisfactorily and in time.
- Establishing and maintaining appropriate
reporting systems to ensure the board and management are well appraised on
branch performance and that accurate reports are prepared and submitted in
time
- Ensuring proper running and security of ICT
resources at the branch in accordance with the ICT policy
- Managing and motivate staff, train and develop
staff, according to company policies and employment laws, and ensure
relevant HR procedures are followed (appraisals, discipline, grievance,
etc.
- Managing branch health and safety, security
and emergency systems, and ensure staff and members awareness of the same,
according to Sacco policies and relevant laws
- Developing personal skills and capability
through on-going training, as provided by the Sacco or elsewhere or by
self-subject to Sacco approval.
- Any other duties as may be allocated by
superiors from time to time
Minimum Qualifications
- University degree in Business Administration,
Business Management, Commerce, Finance, Accounting or Economics.
- Be a registered certified public accountant
CPA (K).
- Diploma in co-operative management, business
management, microfinance, marketing, entrepreneurship or any other
relevant field will be an added advantage.
- Have at least five years’ experience in a
deposit taking SACCO/Microfinance or Banking with two of these being in a
senior management position.
- Computer proficient
- Possess excellent interpersonal and
communication skills.
- Knowledge of Sacco and Co-operative
regulations
- Knowledge of credit management
Human Resources Manager
Ref: HRM/10
Reporting to the Chief Executive Officer the person shall be responsible for:
Job Description
- Working closely with various departments,
increasingly in a consultancy role, assisting heads of departments to
understand and implement policies and procedures.
- Promoting equality and diversity as part of
the culture of the organisation.
- Liaising with a wide range of people involved
in policy areas such as staff performance and health and safety.
- Recruiting staff
- Developing and implementing policies on issues
like working conditions, performance management, equal opportunities,
disciplinary procedures and absence management.
- Preparing staff handbooks.
- Developing and implementing a practical and
result oriented staff performance appraisal tool to plan, manage, review
and reward/remedy staff performance.
- Advising on pay and other remuneration issues,
including promotion and benefits;
- Undertaking regular salary reviews.
- Negotiating with staff and their
representatives ( trade union officials) on issues relating to pay and
conditions;
- Administering payroll and maintaining employee
records.
- Interpreting and advising on employment law
and any amendments.
- Dealing with grievances and implementing
disciplinary procedures.
- Developing with line managers HR planning
strategies which consider immediate and long-term staff requirements.
- Analysing training needs in conjunction with
departmental managers.
- Planning and sometimes delivering, training -
including inductions for new staff;
Minimum qualifications
- A business related undergraduate degree
preferably in Human resource management
- Higher Diploma in Human Resource Management.
- Proficiency with MS Office Suite
- Good communication and conflict resolution
skills.
- Two years relevant experience at an equivalent
position.
- Certificate of good conduct
How to Apply
Interested applicants who meet the above requirements are requested to email their applications together with their resume’s and testimonials, quoting the job reference as the subject header, and stating their current and expected remuneration to co-opconsultancy@co-opbank.co.ke so as to reach us by 14th October 2014.
Interested applicants who meet the above requirements are requested to email their applications together with their resume’s and testimonials, quoting the job reference as the subject header, and stating their current and expected remuneration to co-opconsultancy@co-opbank.co.ke so as to reach us by 14th October 2014.
NB: Applications that are incomplete, received beyond the deadline or that do not meet the above stated requirements will not be considered.
Only short listed candidates will be
contacted.