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SACCO Jobs in Kenya

Our client, a rapidly growing deposit taking SACCO with operations in Eastern and Nairobi regions of Kenya, as part of its business growth strategy, seeks to strengthen its human capital structure by recruiting dynamic and result oriented management team to fill the following positions:


Marketing Manager
Ref: MM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description
  • Developing new products and marketing strategies within approved budgets.
  • Marketing the Society’s products through field visits, seminars, brochures, face to face talks and media coverage with existing and potential clients.
  • Initiating, planning and co-ordinating member education.
  • Conducting market research and analysis on market trends, customer satisfaction and product development.
  • Co-ordinating the customer care function in all branches to ensure that members are served in an exemplary manner.
  • Creating rapport between Society and the external and internal stakeholders.
  • Studying implication of press and other information to the sustainability of the Sacco and to advise management accordingly. Handles members’ grievances by conducting field visits and maintaining follow up records on action.
  • Identifying public relation issues and advises the General Manager on how to resolve such issues.
  • Handling customer queries and complaints.
  • Playing the role of the Public Relations Officer in the Society
  • Coordinating all the Branch marketing activities.
  • Ensuring that marketing activities are within the approved budget.
Minimum Requirements
  • Bachelor’s Degree in Marketing or a Diploma in Marketing
  • Computer proficiency in computer application, especially in accounting packages and systems
  • Thorough knowledge of the Society’s products and services
  • Knowledge of the operating environment, the Sacco movement and Sacco regulations.
  • At least three years’ experience in a similar capacity or banking experience

Micro Credit Manager
Ref: MCM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description:
  • Analysing and evaluating the demand, market segmentation and competitive situation for the target clients of micro credit products to identify opportunity in the market for new products
  • Working with relevant departments on developing and updating microcredit products concepts and its prototypes, including product policies, operational procedures, methodology guides and other supporting documents in order to meet business strategies
  • Monitoring the evolution of the microcredit portfolio (comparison with quantitative and qualitative objectives) to better assess the risk of loan portfolio
  • Following up the roll-out into the target market of new designed or improved loan products to ensure the practical, meet with risk mitigation, and competitive advantage manner;
  • Overseeing the development and follow up the implementation of Micro Credit policy, procedure, and guideline to ensure the quality management of micro credit portfolio.
  • Supporting income generation for enterprises and help to build financially self-sufficient low income borrowers/clients.
  • Providing financial services with greater flexibility at a more affordable price making microfinance services very attractive to a large number of low income clients.
  • Managing funds adequately enough to meet future cash needs in consultation with Finance and Accounts department.
  • Identifying donors who are active in microfinance and who might provide support or funding.
  • Providing consistent guidelines for the effective management of the accounts processing and credit administration functions established at each county/ field/ unit offices.
Minimum Qualifications
  • Are holders of a business degree or its equivalent from a recognised university and a diploma in Banking or its equivalent;
  • A certificate in Micro-Credit related course will be an added advantage.
  • At least 3 years’ experience in credit operations in microfinance/banking environment/Sacco
  • Experience in report writing, writing policy and procedure
  • Good English proficiency, both written and spoken
  • Computer literacy (MS. Office, PowerPoint, e-mail, etc.)

Branch Manager

Based in Nairobi

Ref: BM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description:
  • Coordinating day to day branch operations and business growth at the branch
  • Managing branch performance against agreed targets and budgets, and within policies and standards and in line with the Sacco`s strategic objectives
  • Establishing and overseeing the implementation of sound financial management systems in liaison with the branch Operations Manager and finance department
  • Ensuring branch accounting system is operated as per the accounting and finance policies
  • Seeking and continuously developing knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Sacco
  • Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships with stakeholders
  • Maintaining and develop existing and new customers through appropriate propositions and promotion methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
  • Managing the branch loan portfolio in accordance with the Sacco credit policy and procedures.
  • Management and growth of the branch savings and deposits in accordance with relevant policies, procedures as well as the overall Sacco strategic objectives
  • Ensuring that all Sacco policies, rules, procedures and other relevant laws and regulations are adhered to and all staffs are conversant with them
  • In liaison with finance department, ensure adequate branch liquidity and that there is enough cash at all paying points
  • Ensuring adequate security for cash in Sacco premises, in transit and at paying points.
  • Control the utilization of, and ensuring proper maintenance and custody of all society assets at the branch
  • Establishing and maintain appropriate systems to ensure that member’s queries and complaints are noted and addressed satisfactorily and in time.
  • Establishing and maintaining appropriate reporting systems to ensure the board and management are well appraised on branch performance and that accurate reports are prepared and submitted in time
  • Ensuring proper running and security of ICT resources at the branch in accordance with the ICT policy
  • Managing and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc.
  • Managing branch health and safety, security and emergency systems, and ensure staff and members awareness of the same, according to Sacco policies and relevant laws
  • Developing personal skills and capability through on-going training, as provided by the Sacco or elsewhere or by self-subject to Sacco approval.
  • Any other duties as may be allocated by superiors from time to time
Minimum Qualifications
  • University degree in Business Administration, Business Management, Commerce, Finance, Accounting or Economics.
  • Be a registered certified public accountant CPA (K).
  • Diploma in co-operative management, business management, microfinance, marketing, entrepreneurship or any other relevant field will be an added advantage.
  • Have at least five years’ experience in a deposit taking SACCO/Microfinance or Banking with two of these being in a senior management position.
  • Computer proficient
  • Possess excellent interpersonal and communication skills.
  • Knowledge of Sacco and Co-operative regulations
  • Knowledge of credit management
Human Resources Manager

Ref: HRM/10

Reporting to the Chief Executive Officer the person shall be responsible for:

Job Description
  • Working closely with various departments, increasingly in a consultancy role, assisting heads of departments to understand and implement policies and procedures.
  • Promoting equality and diversity as part of the culture of the organisation.
  • Liaising with a wide range of people involved in policy areas such as staff performance and health and safety.
  • Recruiting staff
  • Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  • Preparing staff handbooks.
  • Developing and implementing a practical and result oriented staff performance appraisal tool to plan, manage, review and reward/remedy staff performance.
  • Advising on pay and other remuneration issues, including promotion and benefits;
  • Undertaking regular salary reviews.
  • Negotiating with staff and their representatives ( trade union officials) on issues relating to pay and conditions;
  • Administering payroll and maintaining employee records.
  • Interpreting and advising on employment law and any amendments.
  • Dealing with grievances and implementing disciplinary procedures.
  • Developing with line managers HR planning strategies which consider immediate and long-term staff requirements.
  • Analysing training needs in conjunction with departmental managers.
  • Planning and sometimes delivering, training - including inductions for new staff;
Minimum qualifications
  • A business related undergraduate degree preferably in Human resource management
  • Higher Diploma in Human Resource Management.
  • Proficiency with MS Office Suite
  • Good communication and conflict resolution skills.
  • Two years relevant experience at an equivalent position.
  • Certificate of good conduct
How to Apply

Interested applicants who meet the above requirements are requested to email their applications together with their resume’s and testimonials, quoting the job reference as the subject header, and stating their current and expected remuneration to so as to reach us by 14th October 2014.

NB: Applications that are incomplete, received beyond the deadline or that do not meet the above stated requirements will not be considered. 

Only short listed candidates will be contacted.

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