A leading provider of
integrated business and technology solutions across Africa in the Financial,
Telecom, Real Estate, Service Industries and Government.
They are driven by the
desire to deliver business value to customers through a combination of
processes, innovation, excellence, quality frameworks and service delivery with
the core motivation being to define service excellence in technology driven
business solutions.
Are you driven by the
desire to offer reliable support and administrative services to multiple
functions in a busy working environment? Do you have a passion for organizing
and coordinating various multiple activities with lots of energy?
Are you comfortable
with being the First Point of Contact (FPC) of an entire organization? If you
do, then this is the kind of job you are looking for.
Our client would like
to fill the position of a Receptionist who will report to the Group Administration Manager.
Job Purpose / Summary: The primary responsibility of this
position is to man the front office and provide clerical and administrative
support to the management.
Duties and
Responsibilities
- Manning
the Reception Desk with a high degree of poise and professionalism
- Welcome
on-site visitors, determine nature of business and announce visitors to
appropriate personnel.
- Answer
incoming telephone calls, determine purpose of the call and forward the
same to appropriate personnel or department.
- Assist
each person who approaches the reception desk with a query.
- Maintain
and coordinating transport schedule as advised by the office transport
booking system.
- Submit
a detailed transport report on a daily basis.
- Compile
and submit a departmental cab service report on a weekly basis.
- Coordinate,
monitor and report company drivers’ daily work schedule.
- Record
and report daily office transport schedule to your line manager.
- Coordinating
distribution of suppliers’ payments, official parcels and mail through the
company rider and/or other approved resources within specified timelines
- Record
in coming fee notes, statements, letters and dispatching the same to the
respective personnel or departments.
- Compute
lunch deductions for personnel on a weekly basis to advise HR on
deductible sums by 15th day of every month or as and when requested by
management.
- Organize
airport transfers and local transport for visiting consultants and
contractors as advised by their work and travel schedule through the
management.
- Give
administrative support other business units within the Group.
- Ensure
cleanliness and orderliness at the reception area while abiding to the
policies and regulations of the organization.
- Communicate
any complaints from internal or external customers to your line manager
ASAP.
- Communicate
any security and customer-care related anomalies to your line manager
ASAP.
- Any
other duties as advised by the management.
Minimum Requirements
- Degree
in Business Management from a recognized University.
- A
diploma in Front Office Operations will be an added advantage.
- Working
knowledge on reporting and tracking systems for project planning and
execution.
- 2-5
years’ work experience in front office reception support services in a
busy organisation.
- Proficiency
in Ms Office.
Personal Attributes
- Strong
Proficiency in basic mathematics and good analytical skills.
- Ability
to exercise independent judgment and discretion while performing various
responsibilities.
- Ability
to prioritize workload; managing various projects and demands on a
concurrent basis.
- Ability
to work independently with minimal supervision
- Ability
to work quickly and under pressure to meet deadlines.
- Good
problem solving and research skills.
- Strong
organizational skills.
- Excellent
written and verbal communication skills.
- High
level of integrity and ability to keep confidentiality
- People
skills. Ability to effectively deal with a variety of audiences, some of
whom will require high levels of patience, tact and diplomacy.
How to Apply: If you are interested in the position and
have the skills and talents our client is looking for, we would like to hear
from you.
Please forward a copy
of your updated resume, and your current salary and benefits package to
info@dorbe-leit.co.ke before close of business 23rd September 2014.
Only successful
candidates will be contacted.
Kindly indicate the
position’s title as the subject of your application.
