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Receptionist Job in Nairobi Kenya

Our client leading Furniture Company is urgently seeking to recruit for the following position of a receptionist to be based in Nairobi 

Key Responsibilities

  • Operating switch board – (receiving and making calls)
  • Welcoming and directing visitors
  • Ensuring that all callers in person or on phone are handled in a way that customer satisfaction is achieved.
  • Ensuring that inquiries and messages are relayed effectively to staff members.
  • Preparing reports of landline and mobile calls.
Key Result Areas
  • Prompt receipt of calls
  • Daily reports of calls made
  • The reception being manned throughout the designated hours..
  • Accuracy of reports and timeliness in submission of reports.
Qualification
  • Diploma/ Certificate in Front Office Management or equivalent
  • 3 years experience in a similar  position busy furniture showroom
Other Desired Skills & Competencies
  • Knowledge of switchboard operation,
  • Excellent telephone etiquette,
  • Good interpersonal skills, presentable,
  • PR skills, good communication skills,
  • Great customer service skills and one who can work without supervision

Qualified candidates to send in their CVs to info@frankmconsult.com or frankmconsult@yahoo.com

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