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Government Jobs in Kenya - WASREB

The Water Services Regulatory Board -Opportunities to improve water service delivery in Kenya

The Water Services Regulatory Board (WASREB) is a statutory body charged with economic and service regulation of the water services sector.  

WASREB sets rules, standards and guidelines to ensure that water services are provided in an effective and efficient manner with a view to protecting consumer interests.

To strengthen our management team, we wish to recruit highly motivated professional to fill the vacancy below:

Public Relations Officer
Reporting to the Director – Consumer and Public Affairs, your primary responsibility will be to engage various stakeholders to facilitate effective customer management in the water services sector in line with Wasreb’s role of consumer protection. 

Specifically, you will:
  • Monitor compliance to customer management procedures by water service institutions
  • Coordinate and supervise activities of Water Action Groups (WAG), a citizen engagement mechanism established to promote engagement with consumers to foster transparency and accountability in the sector
  • Gather, collate and disseminate information to create awareness on the role of regulation, and on water issues generally
  • Produce a variety of institutional literature including newsletters, reports, and other publications to share information water issues
  • Engage the mass media, social media, and other relevant channels to create awareness on regulation and on water issues generally
  • Manage institutional events including stakeholder forums, shows and exhibitions, and other community relations activities
  • Undertake liaison activities with key state agencies, water services providers and stakeholders in the water services sub sector.
  • A Bachelors Degree in social sciences, with a Post-Graduate qualification in Mass Communication
  • A minimum of 3 years working experience in a communications, public relations, or customer service function in a dynamic organization. Your application should include samples of your work.
  • Good interpersonal skills, impeccable oral and written communication skills
  • Experience in community mobilization and use of communication tools for development will be an advantage.

Reporting to the Manager – Economic Regulation, you will support water service regulatory activities by providing economic / financial analysis that guide the development and implementation of regulatory instruments. 

In particular, you will:
  • Review the water services tariff applications to ensure cost justification
  • Monitor the implementation of approved tariffs by Water Service Providers (WSPs) and advise management appropriately
  • Monitor the economic performance and financial viability of the water service institutions and propose appropriate action
  • Review the business plans of water service institutions for their feasibility and compliance with their Service Performance Agreements (SPAs)
  • Analyze the performance of water service institutions and prepare advisories on their financial sustainability
  • Review and advise management on the economic viability of public/private partnerships proposed by the WSPs
  • Work with other departments to develop regulatory instruments
  • Undertake policy analysis, forecasts and projections on water services and advise management accordingly
  • Provide input into the annual water sector performance report by way of data analysis as necessary.
  • Degree in Economics
  • Possession of CPA(K),CFA or ACCA will be an advantage
  • 3 years experience in economic and/or financial analysis
  • A high level of analytical skills and proven experience of handling complex and bulk data.

Technical Manager
Reporting to the Director - Technical Services, and having direct responsibility for a Technical Officer, you will support the regulation of water service provision through the development and implementation of technical standards for design, construction, management, operation and maintenance of water and sewerage services. 

You will be expected to:
  • Develop and implement technical standards for design, construction, operation and maintenance of water and sewerage services facilities and monitor compliance
  • Continually review the technical standards and guidelines to ensure that they remain in compliance with the policy and legal framework
  • Assess the technical aspects of the licence conditions and the Service Provision Agreements (SPA) and provide the necessary technical input
  • Monitor and evaluate the performance of water service institutions against the agreed indicators
  • Provide inputs in the production of the annual water sector performance report on technical aspects of performance of water service institutions
  • Undertake water sector policy analysis and prepare relevant policy advisories
  • Assess the technical viability of water service providers and provide technical input as necessary
  • Bachelors degree in Civil Engineering and a Masters degree in Water and Waste water Engineering
  • Registration with the Engineers Board of Kenya (EBK), Institute of Engineers of Kenya (IEK) Membership and a current practising licence
  • 7 years of demonstrable experience in design, site supervision and project management; please include examples of your work in your application

Director, Corporate Services
Reporting to the Chief Executive Officer, and having direct responsibility over the Manager Finance and the Manager Human Resources and Administration, you will be responsible for the strategic management of the finance, human resource and administration functions of the organisation, ensuring that the organization is sustainably resourced - financially and otherwise, assets are secure and operations are optimal. 

In particular, you will:
  • Develop and implement a sustainable financial strategy for the organization to ensure optimal funding/resourcing
  • Develop, continually review and enforce financial policies, systems and procedures and internal controls based on organizational needs and in compliance with statutory obligations
  • Develop and monitor the implementation of the human resources strategy, polices and procedures in line with the strategic plan allowing the organization to develop and/or attract and retain the appropriate skills to build institutional capacity and attain its mandate
  • Develop, continually review and enforce administration policies, systems and procedures that will ensure the effective and efficient running of the administrative functions including procurement and general office administration
  • Lead the performance contracting process, ensuring that performance contracts are in place, performance is monitored and corrective action is taken as appropriate
  • Develop and manage the performance of your directorate staff
  • Prepare periodic management and statutory reports for the various stakeholders including, the Board of Directors and statutory bodies.
  • Bachelor’s degree in a business field and a Masters degree in Business Administration,
  • Possess CPS (K) and be a member of a relevant professional association
  • 10 years experience, 3 of which should be at senior management level, preferably managing finance and administration functions
  • Demonstrable experience of strategy development and the development and implementation of systems, processes and procedures
  • Experience of working with a Board of Directors
Terms of Service
The Position of Director, Corporate Affairs will be on a 3-Year Renewable Contract based on satisfactory performance
Interested candidates must:
  • Possess excellent communication skills
  • Have a high level of Computer Literacy
  • Be team players, self-motivated, organized, and have the ability to work under pressure and with minimum supervision
  • Meet the requirements of Chapter Six of the Constitution on Leadership and Integrity.
How to Apply
Your application must clearly state the position applied for. 

It should include a cover letter that demonstrates why you are the best candidate for the position, a detailed up-to-date CV, photocopies of relevant certificates, testimonials and Chapter 6 requirements, current and expected remuneration package, names and addresses of three professional referees, e-mail address and telephone number, and two (2) colour passport size photos.

Applications and all enquiries should be sent to the address below. 

The closing date is 26th September, 2014 at 5.00 pm.

Adept Systems
Management Consultants
P.O. Box 6416 - 00100 GPO 
Nairobi, Kenya


WASREB is an equal opportunity employer and women and people with disabilities are encouraged to apply

Only short-listed applicants will be contacted.  

Canvassing will lead to automatic disqualification.

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