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Customer Care Executives Jobs in Kenya - (Diploma or Certificates)

Our client is currently recruiting Customer Care Executives

Job Role
·                     Attracts potential customers by answering product and service questions;
·                     Maintains customer records by updating account information.
·                     Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
·                     Maintains financial accounts by processing customer adjustments
·                     Prepares product or service reports by collecting and analyzing customer information.
·                     Contributes to team effort by accomplishing related results as needed.
Requirements
·                     A business related Diploma or Certificate
·                     Proficiency in computer packages especially excel, internet and word.
·                     Good communication both verbal and written
·                     Good organization skills
·                     Attention to detail
Salary: KES 14,0000 - 18,000
 
If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.



For unsolicited applications,please drop your CV in our offices( Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

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