We are a
leading insurance services Company affiliated to Liberty Group, a wealth
management Company represented in 14 African Countries with a focus of making a
difference in our Customer’s Lives.
To help us
advance this goal, we are seeking a talented, self motivated and skilled
individual of high personal integrity to fill the position below:
Team Leader - Group Life
Schemes
Reporting to Deputy Manager – Group
Life
Main
Purpose of the Job: To implement departmental objectives to enable the Group
Life Schemes team achieve growth objectives, while ensuring high standards of
risk underwriting, administration and high service levels to clients.
Key Responsibilities
- To implement Group Life Schemes processes and procedures that deliver value to all stakeholders, while complying with relevant rules, regulations, and requirements.
- To ensure a culture of effective and efficient service delivery to customers within Group Life team to enable customer retention and satisfaction.
- To keep up to date with changes in industry, relevant guidelines including market intelligence; communicate to management while creating relevant awareness to the group life team.
- To provide technical support to Group Life Schemes distribution channels to enhance business acquisitions to meet organizational growth objectives.
- To effectively supervise and support the direct reports within the Group Life Schemes Team by providing coaching, mentoring, training to ensure that staff are adequately skilled and competent to perform their duties.
- To implement internal audit findings and recommendations to ensure compliance with relevant rules and regulations.
- To ensure clients data and records are securely and confidentially maintained for ease of accessibility and future reference as need be.
- To prepare periodic reports (management, compliance) for decision making
- To implement the credit control policy within Group Life Schemes to ensure revenue collection.
Requirements
Education
- Bachelors degree in a Business related field
- Advanced progress in ACII/ FCII, AIIK/FIIK/ FLMI
Experience
- Minimum 3 years in a Life Business (1 year in Group Life Business)
Job Knowledge
- Knowledge of broker distribution channels
- Knowledge of Insurance/Investment products
- Knowledge of Insurance Act and other legislation relevant to insurance
- Knowledge of Group Life systems
- Group life Process understanding
- Risk Awareness (Intermediate:Reputational, Operational, Fraud, Financial)
- Basic Accounting and Financial Administration Principles
- Basic understanding of the practise of long term insurance
- Knowledge of medical and financial underwriting
Technical Skills
- Data Analysis and Data integrity
- Service Delivery
- Administration skills
- Quality control
- Business knowledge
- Customer Relationship Management
Internal Audit Manager
Reporting to Head of Internal Audit
Main Purpose of the Job: To support the group internal audit
in providing independent and objective assurance and consulting services within
the organisation in the execution of an annual risk based internal audit plan
within East Africa.
Key Responsibilities
- To support the execution of an annual risk based audit plan that appropriately considers the relevant and evolving business risks facing the BU’s.
- To support the development and establishment of audit programmes and procedures for the execution of internal audit engagements, in compliance with the international professional standards.
- To develop and support the presentation of quality audit reports that provide management and the Board with independent assurance that risks, controls and governance are appropriately addressed.
- To interact with and coordinate the activities of other assurance providers in line with the combined assurance model.
- To provide recommendations to management through independent evaluation and appraisal of risk management, control and governance.
- To manage stakeholder relationships to fulfil GIAS's core objective of providing timely and relevant views on the control environment as well as becoming a respected and valued business advisor to management.
- To support forensics investigation when required
- To attend meetings with the BU Executive Management representing the Senior Audit Manager.
- To track and report on progress of resolution of audit findings
- To support management in a consulting capacity to develop internal controls and procedures when requested
Requirements
- Education, including specialised training
- At least a bachelors degree in Accounting/engineering/Finance/Commerce
- Relevant professional qualification or equivalent (CA,CPA,ACCA,CIA)
Experience and Job Knowledge
- 5+ years of progressive auditing experience, of which at least 1 year in a leadership/senior capacity
- Experience in both internal and external audit. Specific experience gained in the financial services industry
- Exposure to general business processes will also be an advantage
- IFRS, internal controls, and IIA (Institute of Internal Audit) standards.
- SBU policies, systems, and processes
- Code of Ethics and other related guidelines developed by the Institute of Internal Auditors
- Risk awareness & Identification
- Relevant legislative and regulatory framework
Competency profile
- Adhering to Principles and Values - Acting with Integrity
- Analysing - Problem Solving
- Persuading and Influencing
- Working as a Team
- Planning and Organising
- Delivering Results and Meeting Customer Needs
- Resilience
Business Development
Manager - Affinity
Reporting to Head of Bancassurance
and Affinity
Main Purpose of the Job: To market and service CfC Life
Financial Solutions (products, technology and services) in order to increase
the sales capacity of the risk business in the affinity channels as well as all
other potential markets and to identify and attract new business and retain the
existing customer base.
Key Responsibilities
- To identify, approach and effectively manage potential leads and call plans using the current database for affinity relationships to ensure the delivery of the new business targets and processes.
- To proactively identify new affinity and alternative distribution channels in order to grow market share and shareholders’ value
- To develop and execute a marketing plan in order to achieve the revenue and channel growth objectives
- To establish, maintain and enhance new and existing business relationships in order to ensure increased shareholder value
- To ensure end to end on-boarding of new business secured with the support of functional teams in order to promote contracted service level agreement standards.
- To develop and train all affinity partners CfC Life’s products, procedures and technology services through marketing presentations and training in order to promote product awareness and knowledge to increase compliance with contractual terms and conditions and relevant legislation.
- To keep up to date with competitor information and market trends in order to identify new business opportunities and to contribute towards the development of competitive new products and the enhancement of existing products.
- To support development of marketing collateral and new products in conjunction with group life schemes, management and Liberty Group in order to improve the competitive positioning and promote the brand value of CfC Life in terms of products and technology services.
- Support the development of Bancassurance and affinity budgets and align the same to the overall business objectives.
Requirements
- Education, including specialised training
- Bachelors degree in a business related field
- A qualification in Insurance Industry - ACII or FLMI and COP is an added advantage
- A strong qualification in Sales & Marketing (Desirable)
Experience
- Minimum of 3 years sales experience in the financial services industry, preferably in the Long Term Insurance market, some of which should be in direct insurance sales preferably to corporate clients.
- Training and Development experience is desirable.
Knowledge
- Insurance Industry
- Financial Markets
- Customer, Market and Competitor Understanding
- Knowledge of regulatory requirements.
- Sales and Marketing Scenario planning knowledge
- Economic Understanding
Technical Job related Skills
- Building and maintaining Relationships Effective business management skills
- Delivering Results and Meeting Customer Expectations
- Commercial Awareness
- Persuading and Influencing – Influencing
- Problem Solving Skills
- Risk Awareness
- Negotiation skills: Communication & Presentation skills
- Deciding and Initiating Action – Initiative
- Excellent Planning and organizing skills
How to Apply
If you meet
the above requirements please send a detailed and updated CV, Copies of
relevant certificates, details and contacts of three professional references to
hr@cfclife.co.ke
or
Send a hard
copy to reach the undersigned by 17 June 2014.
Please
remember to include the Job Title in the subject matter.
The Human
Resource Department
P.O. Box
30364 – 00100
Nairobi
