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Faulu Microfinance Bank Jobs in Kenya

Faulu Microfinance Bank, a subsidiary of the Old Mutual Group is one of Kenya’s fastest growing Banks with a network of over 80 outlets.

In line with business demands driven by our rapid growth, we are looking for qualified, highly competent, talented and results oriented individuals to fill the following position:

Credit Officer - SME

Job Ref: HR: 034/06/2014

Reporting directly to the Senior Business Development Officer, the job holder is expected to grow the SME portfolio of the Branch.

This is a challenging role, requiring commitment and passion for the economic transformation of the middle income population within rural, pen-urban and urban areas spread across the country.

Duties and Responsibilities

·                     To champion SME product in the Branches.
·                     Ensure client retention through world class customer service.
·                     Guarantee Relationship Management of existing SME customers.
·                     Ensure Proper loan appraisals measured by approval success rate.
·                     Engage in proper Know Your Customer (KYC) Vetting of clients using supporting documents and SME appraisal tools.
·                     Compliance to audit standards and company policies and procedures.
·                     Make sure periodic SME training to the branch staff to enhance awareness and cross selling.
·                     Ensure timely loan repayments through aggressive follow ups.
·                     Delinquency and default management actions as per credit policy.
·                     Mobilize deposits in line with branch targets

Qualifications and Experience
·                     A Bachelor’s degree in Business, Sales, Marketing or equivalent.
·                     Knowledge in Sales and Marketing, credit risk management, credit lending and computer literacy is mandatory.
·                     Clear understanding of microfinance/banking industry is an added advantage.
·                     At least 2 years’ experience in the financial sector with exposure to SME lending.
·                     Candidate must demonstrate through previous performance ability to grow SME business.
·                     Good interpersonal & communication skills with excellent customer service.
·                     A team player with the drive to improve performance.
·                     Willing to learn, a fast learner preferred.
·                     Ability to work independently under minimum supervision.
·                     Strong Christian values, commitment and passion for the transformation of the low income population.

Branch Managers
Job Ref: HR: 033/06/2014

To work closely with the Head of Business Development and Senior Management in managing the branch, offering leadership to staff in formulation and implementation of business growth and development strategies at branch level.

The job holder is expected to aggressively drive branch growth and profitability targets by identifying, developing and maintaining profitable relationships with customers

Duties and Responsibilities:

·                     Lead business growth and development of the branch and other alternative service outlets attached to the branch.
·                     Manage and lead the branch team in achieving and surpassing the set business targets.
·                     Provide superior level of customer relationship management.
·                     Drive sales of all products and services at branch level by offering leadership and motivation to the sales teams.
·                     Monitor compliance to all the company policies, processes, procedures and other controls.
·                     Budget planning and cost management.
·                     Initiate, nurture and ensure profitable business relationships with all stakeholders.

Qualifications and Experience
·                     Bachelor’s degree in a business related field.
·                     Masters in Business related field an added advantage.
·                     At least 3 years managerial experience with proven track record for delivery of superior results.
·                     Experience in lending with bias to Micro/SME lending.
·                     Strong communication, presentation and negotiation skills.
·                     Sales and Marketing skills.
·                     Strong relationship management & leadership skills.
·                     Strong Christian values, commitment and passion for the transformation of the low income population.

How to Apply

If you meet the specified criteria, send your application letter and updated CV (including 3 referees) to the undersigned through the e-mail address below:

GM-Legal & Human Resources
Faulu Microfinance Bank Limited
P.O Box 60240-00200

Applications to reach us on or before 30th June, 2014.

Only shortlisted candidates will be contacted.

Hard copy applications will NOT BE ACCEPTED.

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