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Equity Bank Jobs in Kenya

Career Opportunities at Equity Bank: Equity Bank is the region’s leading Bank whose purpose is to transform the livelihoods of the people of Africa, socially and economically, by availing them modern and inclusive financial services that maximize their opportunities.

With a strong foot print in Kenya, Uganda, Tanzania, Rwanda and South Sudan, Equity Bank is now home to more than 8.7 million customers - the largest customer base in Africa.

The Bank is seeking additional talent to serve in the roles outlined below:

Marketing Communications Specialist

Reporting to the Commercial lead of Finserve and to Equity Bank’s Communication Department, the role holder will be responsible for supporting the Management team across functional areas and manage the tactical execution of marketing communications projects.

In addition, he/she will be responsible for maintaining strict alignment between Finserve and Equity Bank in terms of marketing communication strategy.

Key Responsibilities

  • Act as liaison between product management, sales, marketing, and the creative design team.
  • Effectively coordinate the development, design, approval, production, and distribution of marketing materials in partnership with the creative design team.
  • Champion the company brand identity across all developed materials.
  • Coordinate marketing communication projects.
  • Partner with product marketing managers to gather project needs and specifications.
  • Brief the Creative Services team in design, copy, image, and content needs in the development of sales tools, collateral., advertisements, tradeshow booth graphics, events, websites, and other promotional activities.
  • Coordinate the adaptation and translation of marketing materials.
  • Support development of marketing and promotional materials for tradeshows, congresses, key opinion leader advisory meetings, and investigator meetings.
  • Act as a brand steward, upholding brand and trademark standards and consistency in all. projects.
  • Route materials for review and approval. by regulatory, legal. and other stakeholders.
  • Work with (print) vendors to establish quotes, production schedules, and delivery of materials to distribution vendor partner
  • Ensure department compliance with established standard policies and procedures.
  • Help setup and improve workflow processes when and where needed.
  • Manage external vendors and agency partners as needed.

Education and Experience:
  • Must have a Bachelor’s degree in marketing, advertising, business management or related field.
  • Over 3 years experience in marketing or related function at agency or internal Marcom department.
  • Banking or telecommunications industry experience preferred.
  • International experience is an added advantage.
  • Excellent knowledge of Microsoft office.

Preferred Skills and Competencies
  • Excellent project management and organizational skills.
  • Marketing Communications experience in copy writing, graphic design, or PR.
  • Excellent written and verbal communication skills.
  • Ability to prioritize and balance multiple projects simultaneously.
  • Comfortable with web-based project management tools and collaboration technologies.

Behavioral competencies:
  • Results driven, proactive and able to work autonomously.
  • Ability to work in a fast-paced environment.
  • Problem solving attitude.
  • Flexible, change embracing in rapidly evolving work and market environment.
  • Ability to relate to and work with a wide variety of stakeholders.


Product Manager VAS

The ideal candidate will lead the rollout of a new mobile/web products as driving commercial relationships with partners, managing internal stakeholders and shaping the product roadmap.

He/she should be passionate about the digital. medium, enjoy launching products and always in the know about the latest trends, technologies and platform.

Key Responsibilities
  • The ideal candidate should be technically proficient with strong client service, project management and commercial management skills.
  • Responsible for launching and scaling a new digital product.
  • Creation and management of product road map.
  • Develop campaigns to drive uptake and usage of the product(s).
  • Monitor platform activity, tracking against targets and escalate issues when necessary.
  • Ensure that new services, propositions and features are implemented per project plan by managing (internal) partners to deliver on time.
  • Infuse creative thinking into how to improve stickiness with target audience.
  • Develop weekly and monthly reports to communicate project status to all stakeholders.
  • Create quarterly reviews including performance review and recommendation.

Education and Experience:
  • Bachelor’s degree in a related field.
  • Over 3 years experience in product management or closely related role.

Preferred Skills:
  • Proven track record in building and launching new digital products.
  • Demonstrated understanding of the mobile and digital development process.
  • Experience with financial. products; m-banking, Insurance, Credit, M-commerce.
  • Commercial negotiations skills including exposure to legal. document review.
  • Self-driven with an ability to work productively both independently and within groups.
  • Excellent verbal and written English skills with fluency in Kiswahili an added advantage.
  • Problem solver and attentive to details.


Mobile UI / UX Designer / Mobile Developer

The ideal candidate should be experienced and innovative in Visual UI Design for Mobile.

We are looking for a multi-disciplinary team player with extensive mobile platform experience.

Working closely with business analysts and development team, you will be designing our next generation of mobile apps across multiple platforms.

The candidate should have a proven track record in producing cutting edge visual. design for mobile applications along with strong typographic skills.

The individual. in this role will be responsible for integrating and developing visual styles for complex design problems in the financial arena that involve large data sets and complicated workflows.

Key Responsibilities
  • Provide design leadership and direction for mobile applications across platforms and devices.
  • Create stunning, creative and functional designs that are both intuitive and represents easy use to the mobile users.
  • Provide guidance to development teams in meeting the design requirements.
  • Meet strict delivery timelines and project milestones.

Education and Experience:
  • Must have a Bachelor’s degree in Design, Social Sciences, Computer Science, IT or related field.
  • Over 3 years experience in a similar role with a good design portfolio.
  • International experience is an added advantage.

Preferred Skills:
  • Excellent project management, organizational and communication skills.
  • Knowledge of HTML 5 and other mainstream mobile app design and development languages and platforms.
  • Ability to turnaround mobile design concepts fairly fast.
  • Ability to prioritize and balance multiple projects simultaneously.
  • Ability to create intuitive, optimized, and brand-consistent mobile experiences for subscribers.

Behavioral competencies:
  • Results driven, proactive and able to work autonomously
  • Ability to work in a fast-paced and rapidly changing environment
  • Problem solving attitude
  • Ability to relate to and work with a wide variety of stakeholders


Technical Specialist (OSS/BSS)

Key Responsibilities

The successful candidate will be responsible for operational execution and support of the entire MVNO resident systems as well as acting as the single point of contact between the MVNOP Core Network and BSS partners.

He / she should;

  • Have a solid grasp of architecture methods with a sound understanding of mobile operator businesses combined with knowledge of eTOM, SID, TAM or ITIL.
  • Demonstrate experience of two or more of the following OSS/BSS: provisioning systems, CRM systems, telecoms billing systems, trouble ticketing systems, VAS and eCommerce.
  • Provide technical leadership and direction for the technical designs, data models and technical interfaces for the BSS and OSS systems, ensuring that they are fit for purpose, timely and affordable.
  • Ensure subscriber escalated incidents are addressed within the MVNO and partner MNOs and MVNE.
  • Ensure all, system architectures and interfaces within the telco space are defined and kept up to date.
  • Act as the subject matter expert in Telco based improvement projects, manage key systems and ensure proactive monitoring and management of all, systems (VAS, OSS, BSS etc.)
  • Ensure timely delivery of all projects within the MVNO Telco work stream.
  • Manage KPIs across all, vendors and systems including SlA’s.

Education and Experience:
  • Must have a Bachelor’s degree in Computer Science, IT, Engineering or related field.
  • Over 3 years experience in a similar role either in telecom vendor, IT vendor, and operator or Consulting firm.
  • International experience is an added advantage.

Preferred Skills:
  • Excellent organizational and communication skills.
  • OSS/BSS experience in a similar role either in telecom vendor, IT vendor, operator or consulting firm.
  • Knowledge in OSS/BSS business processes, frameworks and methodology, technical platform, applications and software.
  • Excellent written and verbal communication skills.
  • Ability to prioritize and balance multiple projects simultaneously.

Behavioral competencies:
  • Results driven, proactive and able to work autonomously
  • Ability to work in a fast-paced and rapidly changing environment
  • Problem solving attitude
  • Ability to relate top and work with a wide variety of stakeholders.

How to Apply

If you meet the above requirements, please submit your application with detailed Curriculum Vitae,  quoting the job you are applying for by 6th June 2014.


Only short listed candidates will be contacted.

Equity Bank is an equal opportunity employer.


We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.

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